Bob Jenson Air Conditioning and Heating

The Bob Jenson crew—Javier Zambada and David Brito—installed our new Lennox furnace and were exception in providing all information concerning our particular model and thermostat, worked perfectly as a team, answered all our silly questions patiently, and completed cleaned the work area. Thank you so much!

It only took them three days to install two very difficult units. From taking out the original two from the 80’s that stopped working. They were on time, polite and left everything clean at the end of each day. Javier Zambada, Luis Garcia, Leo Juarez and Mike Daluz did an amazing job.

If I could do 10 stars, I would! These guys are awesome. I am a designer and I have worked with a lot of trades people on various renovations. I rarely write reviews and have run across only a few that are worthy, in my opinion, of a 5 star review. When I first called to schedule an appointment to repair or replace my Fujitsu Split-Mini air conditioning and heating system, I spoke with Marcella...she had a great sense of humor and even though I was out of their normal service area, she worked hard to fit me in and make it happen. My initial consult was with Tom, a technician who came out to assess the situation. He determined my system had a leak and that there was no coolant. I found him to be very knowledgable. Together we explored the best course of action based on the prices he gave me, the warranties involved and the pros and cons of each choice. I felt no pressure...just his sincere desire to do help. Ultimately, I went with a new Bosch Split-Mini air conditioning and heating system to replace the original Fujitsu system since it was 7 years old. The bid was fair and he did his best to make it work for both of us. When I reached out to him with additional questions after he left, he always responded promptly. The installation technicians who came to do the job were Tony Guadarrama and Pouria. They showed up promptly at 8:15 am and didn't leave until the job was finished at 10:15 pm...no, that isn't a misprint. It was a tough job in a tight space. When they ran into issues, they were creative in solving the problems that arose. Others would have walked away. These guys were absolutely stellar. They consulted with me every step of the way. No unpleasant surprises. Courteous, careful, thoughtful, knowledgable, personable and professional - can't say enough. Follow up with David was also spot on. They are everything they present themselves to be and more. If you are looking to establish a long term relationship with a company you trust, these are your people. I know they are mine.

We recently had Roy Villa, from Bob Jensen Air Conditioning and Heating, out to our house to do a routine maintenance check on our air conditioning unit. Roy was on time, knowledgable, efficient and friendly. We have used Bob Jensen and his great staff, for many years now and we always come away feeling well taken care of and that the price charged is right in line with the service rendered.

I highly recommend Bob Jenson Air &Heating. Roy Villa is honest and conscientious about the work and explains everything thoroughly. I feel confident that I’m not paying for anything I don’t need and getting top quality work!

A moment ago This company is great. Roy Villa the service technician was very knowledgeable. No threat of up selling. Just explained what was wrong with the heating system and fixed it. This is for a rental house. He told me about the warranty plan they have for heating and AC. It was extremely reasonable. Now I will just have the AC and heater checked before each season. I felt very. comfortable with Roy, and his professionalism.

Just had Tony and Louis put mini splits in my rental house. They did an excellent job, very professional and knowledgeable. This is my third job with Bob Jensen. I would highly recommend this company. Jane A

Just finished their installation of our 5 mini-splits and not only did they easily overcome challenges, but they also added another person to make sure it was accomplished on time and on budget. Left all rooms clean, answered all our questions, and taught us about the systems. Don't think twice, give them a call.

Great service all around from Bob Jensen. Free in home estimate with no pressure sales tactics. When it came to the installation, it was nice to know that they use their own crew, they do not subcontract out the work, so you know what you're going to get. On the day of installation, the sales person came also to ensure that we all understood what was going to happen. The install technicians, Tony and Sammy, took time to ensure that everything was done correctly and answered all the questions I had. I would highly recommend this company for any of your HVAC needs.

Semi-Annual service for HVAC system Every step of the process is well-cared for: 1. I get a call to set up a service appt. 2. The technician (Tom Lairson) arrives on time, with the appropriate pandemic PPE, and as pleasant as can be. 3. The service is cared for efficiently without disrupting my activities. 4. I was concerned about dust, so Tom checked the ducts, which were fine. 5. Tom offered additional information about resolving the dust problem and outlined the equipment changes and costs so I could consider whether or not to pursue these solutions. 6. A friendly good bye and all is good. This is why I keep coming back - great pro-active service coupled with professional and personable staff. Well done! Keep it coming!

We've used Bob Jenson AC/Heating for maintenance for many years. This year we replaced the ac and heaters. Bob Jenson technicians/installers are all reliable, trustworthy, professional and honest. Technician Cyrus is always available for questions and advice. The office staff are quickly responsive and helpful. We would recommend Bob Jenson for any of their services.

Routine maintenance on AC and Furnace and replacement of AC part. Technician Tom Lairson is wonderful to work with, thorough, and technically skilled in keeping the AC and furnace working efficiently. The maintenance contract really pays off. I appreciate the extra effort made to be Covid safe for my protection.