Harrell Fish Inc.

Our furnace would not turn on the weekend after Thanksgiving. They sent someone out that day. They said it was a circuit board and they would replace it in 2-3 days. We learned to limp along with a propane fireplace and an electric heater for the basement. The Wed after Thanksgiving they called and said the circuit board was on back order and we would not have heat indefinitely. After 3 weeks we called Summers. They also came out the day of the call. There was nothing wrong with the circuit board. It was shorting out because of a bad thermostat and he fixed it that day. We went over 3 weeks in December in Indiana without heat for a simple fix. Very dissatisfied with HFI for not only their technical ineptness, but also how nonchalant they were about us having no heat. They gave no other options. They just said without a new circuit board it won't work and we can't get the part. We have 3 kids and they did not care we were going to be left without heat indefinitely, and it was only the thermostat.

We recently built our new home "from scratch" and we used HFI as the heating and cooling providers. We couldn't be happier with the quality of their services. HFI gets the highest rating and we highly recommend them, without any reservations. Keep up the great job!! -Lopo.

Installed 2 split unit geothermal systems in residential building. Install was quick and piping is very "clean" and orderly. Service after the install has been excellent when I have questions I call and got someone to answer my questions immediately. Great company and great employees and subcontractors.

As a small business in Bloomington, Indiana, we were planning to relocate our Headquarters to a 40 acre rural location on the west side of town. After spending a great deal of time and money on site development, architecture and engineering we needed to find a HVAC contractor. Being a green business, we were interested in utilizing many of the present green technologies available for our heating and cooling needs. We met separately with four local HVAC contractors and asked them to present a proposal for our development and to include such systems as geothermal, radiant floor, insulation, as well as other traditional forms of heating and cooling. Herrell Fish Inc. (HFI) provided a comprehensive, cost effective and efficient proposal that met all our needs. Their sales team was professional, knowledgeable and informative in the many hours spent reviewing our proposal. We decided to enter into contract with HFI and they spent many hours with us on site during construction/framing phase to insure compatibility with all the other sub-contractors. There are always questions and potential conflicts when dealing with the many construction contractors and HFI was always willing to come out to the site to talk with us and the other sub-contractors to resolve these issues. By far, they were the most responsive sub-contractor on our site. Their installation crew was profession, friendly and willing to explain any of the installation procedures.