Heartland Quality Heating & Cooling

It has been an absolute pleasure to work with Jim and his team. We've utilized Jim's expertise for a few years and now that our HVAC is finally giving out, we've chosen to purchase and install a new system with Heartland Quality as well. The entire team is very ethical and it has felt great to work with such honest contractors in a sea of less desirable money hungry companies. We worked with Tom to select our new system and he was very patient and understanding of what we were looking for. The prices are also very reasonable for the quality work that you get. I would recommend this company to anyone who needs heating and cooling services or systems.

I was told my heating unit was cracked and needed replacing after a maintenance was done by another company. Then they had their salesman come out to offer us a unit. Jim, was my second company I called to get a bid in for the job. When Jim came out the first time to do the bid, he made sure, first thing,l if I needed to replace the unit as the previous company had advised. We determined my 20 year old unit did need to be replaced and he was able to give me his quote right then and there. Then, I spoke with the first company and they were able to actually offer a slightly cheaper quote than Jim did, but I went with Heartland because he took the time to make sure and give me tips and advice on maintaining a unit. He did not pressure me into a sale and was pleasant the entire time. When it came time for the install, he came out on a snowy day and made sure to start on the heating unit first so that my family would have a safely heated house by that evening. We have a 9-month old and elderly parents living with us, so he knew that was a priority. During the install, any question I had, he took time again to answer thoroughly and even gave me advice on duct work if I decided to finish out my basement. I didn't hang around for the entire install because of work, but he came to the house about 8am and had the heat warming my house when I got homer after 5pm. The entire work took 2 days for us, because of the weather; day 1 completed the heating install and day 2 completed the A/C install. He will come back in spring to run my A/C and make sure it is running well. So, my experience with Heartland Quality Heating & Cooling was a great one. I can trust that I have a solid guy to go to in Jim, if I have any issues with my unit. He does quality work and a man of integrity. Thank you Jim, Keth Family