Capitol Audio Video of Houston

I can't say enough good things about Capitol Audio Video. They have been very knowledgeable and helpful on my project, as well as very attentive to my needs. They have taken great care while in my home, and have exceeded my expectations. Additionally, they were also the lowest bid I received, even though that wasn't my main reason for choosing them, but it did play a factor.

Great job to the Capitol Audio Video & Security team! I started working with Capitol during the design phase of my new construction many months ago and we just finished the last programming tweaks last week and we are fully moved in. I could not be happier with the system and service/attention that Ross, Adam, Katelyn, Daniel and the whole team have given to my wife and I. I chose Capitol over 3 other firms mainly because of the gut feeling and comfort level I had after meeting twice with Adam, and secondarily due to their online reviews and testimonials being very strong. Adam had a wealth of knowledge and was very patient with me during the design process as I learned about the capabilities of the systems and weighed those against my budget. (Sorry again for all the design changes, Adam!) Some of the other companies seemed to be pushing me to their exact cookie cutter system design and, rather than being patient and listening to my questions, it just felt like they were trying to move on to the next customer who may not have so many questions. I was also happy Capitol offered a system monitoring package so I know my security, automation & network systems will be monitored remotely by their team for the life of my system and I always have a direct line to my technician. After spending this amount of money on home technology I wanted to be sure it would operate at an optimal level at all times and their monitoring package allows them to diagnose and repair issues remotely, without having to wait for a technician to come out if an issue ever arises. This was HUGELY important to me especially as it relates to my network always being strong to make sure I don't have any downtime with my surveillance and security systems.

Capitol Audio Video was very professional and did an excellent job with my media room project! The installation was very well done, and they even waited around for me to get home from work to do the demo of the equipment. I've not had any problems with the installation whatsoever. My family and I have very much enjoyed our experience in the media room ever since.

Adam and his team were great! They were punctual and professional with all appointments. Very willing to answer questions and knowledgeable about technology and options available, along with the post-installation the walk through. Quote was thorough and the installation completed within budget with little/no surprises. Most importantly, I never felt they were pushing AV that was beyond what I needed to achieve my objectives. I would (and have) happily recommended Capitol AV to others. Very pleased with the result.

My builder had put wires in my home for a home theater system. I called Capitol Audio for a quote and they weren't the lowest price, but I felt very comfortable with the sales associate that came out. He informed me on what the builder had prepared the room for an what it would take to finish out my room. I am extremely pleased with the outcome and the interaction building up to the installation. Would use these guys again and have already recommended them to friends.

Capital AV did our pre-wire and installation of an alarm system on a renovation/addition of a 1910 historic home. They were able to retrofit the old section and wire the new section to blend in with the home. Very responsive and accommodating to fit our timeline, sometimes squeezing in between other trades as necessary. Friendly, professional, and helpful throughout.

UPDATE Dec 1, 2016. Very happy with my system. Ross and team have done everything I asked and more. UPDATE: Nov. 5, 2016 Capitol has been responsive to my issues and sent techs out in a timely fashion. I am able to contact both of them by text or phone, which is very helpful. We are still refining some issues, but their response has been very good. I'll update again when we're done. The worst experience I had during 18 months of building a custom home in Houston was with Capitol AV. My tv remotes still don't work, they have never worked and today they sent me an invoice to replace them. They put them in! My internet is spotty, which they confirmed, and their response was to quote me a price to make it better. I'm 20 feet away from the router for goodness sakes. Adam walked the house with us during construction and recommended the security AV system. Guess what, it doesn't even have a front door video doorbell. It does have a 3 camera security system, but unless I want to go into the closet under the stairs where the monitors are, I have no idea who's at my front door. The first night I was there by myself, the perimeter alarm went off. I cowered in my bedroom, waiting for the police or a phone call. Nothing Turns out, even though I had written an additional $400 check for monitoring, it was UNMONITORED. And I was told that the wind must have set it off. Yes, occasionally the wind will blow, guys. I could go on about all the additional up charges ( you wanted fire detectors in your security system?) but suffice it to say I still don't have working equipment. Rip off.

WE had Capitol install a $25K audio/video system in our condo. It has been three years since it was installed and it still does not work properly. WE have used the audio / music system probably 10 times because it RARELY works. The TV has gone through multiple phases of inactivity. There is always an excuse and each technician blames the previous one. They have always been polite but rarely respond in a timely manner. It has been the most frustrating process we have ever been through. We keep having them come back with the idea they will fix it rather than the alternative of spending more money to fix it but it never gets fixed. WE do not normally put feedback on the internet but we would hate to see someone else spend this kind of money only to be sitting down after a long day of work with no audio/video/system to enjoy.

I interviewed numerous companies to install a complete turnkey home theatre project. Of all the companies, Capital Audio Video was the most knowledgeable, responsive and professional. They surveyed the room, then provided different options depending on budget. They have quickly responded to any follow up questions or concerns, no matter how small. I highly recommend Capital Audio Video for any home system installation projects.

Capitol Audio Video did a great job understanding the audio and tv needs for our new home in The Woodlands. They quoted a competitive price for a state if the art system and installed it very quickly after agreeing scope/cost. I would highly recommend them for your audio/visual needs.

I had purchased a nice HD TV but needed a nice home theater system to go with it. Capital Audio Video came out and gave me a recommendation and an estimate. They were very professional and made me feel like they knew their business. I felt confident with them and decided to use them. They did not disappoint and did an excellent job. Abel Salazar

Purchase and nstallation of Home Theatre Equipment Of the three companies we selected to quote our home theatre project, AV Capital were way above the others in detailing the equipment proposed and explaining to us the rationale for their choices and discussing the pros and cons of alternatives. The installation team was punctual, polite, and informative while installing the equipment. We discovered a small imperfection in the screen after installation. I notified AV Captial and within one week a new screen was in place. No hassles. I am very impressed with all the staff, from the office, the project designer, and the installation team. We love the new system and I highly recommend AV Capital.