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About Us
Bradford Custom Homes is a Richmond-based and Family-owned Class A General Contractor specializing in New Construction Custom Homes. Our company was founded in 2004 by Richmond native, Brad Groome. Bradford Custom Homes has been recognized by the homebuilding industry and has won multiple regional awards. We are known for our attention to details and exceptional craftsmanship.
Areas Served
Richmond
Awards
Earth Craft Certified. Parade of Homes two-time Gold Award Winner - Best Kitchen, Best Bath, Best Curb Appeal Realtor Choice Award
Category
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Business Details
Business Name
Bradford Custom Home Builder
Phone Number
(804) 677-9065
Website
Address
P.O. Box 3943
Richmond, VA 23235
Typical Job Cost
$500,000 - $1000,000
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9 Reviews for Bradford Custom Home Builder
Newest first
omarparvaiz
Average rating: 5 out of 5 stars
Exceptional builders! Bradford Homes built us a quality house which our family now enjoys. They managed the entire process for us very well - from design to execution. If we build again, I’d love to work with them. They have my trust and I continue to recommend them to friends and family.
September 9, 2022
HU-666793510
Average rating: 5 out of 5 stars
I have had the pleasure of working with Bradford Custom Homes several times over the past 8 years. Their consistent quality, beautiful craftmanship, attention to detail and nice home designs make them one of my favorite builders to work with in the area. I have been a Realtor for 27 years and I highly recommend Bradford Custom Homes.
Bill LaFratta, SRMF Real Estate
August 1, 2022
HU-672672509
Average rating: 2 out of 5 stars
While we are happy with the overall quality of our home, we were dissatisfied with the lack of communication and transparency throughout the building process. The initial sales experience with the realtor is less than desirable and leaves you with the feeling of having worked with a used car salesman (in the stereotypical sense - no offense to those in that profession). There does not seem to be consistency with the information that is provided.
For example, lots may be available, but as soon as you express interest in one, magically someone else is looking to purchase that lot right away. You may not get pricing numbers for a couple weeks but once you do, magically someone is interested in the lot so you have to make a decision asap or you'll "lose" the lot. Often times, prices are removed from "price lists" or if provided, different numbers are given down the road after it's been determined what you want. In my experience, if you are confident in the quality of what you are selling or have even a modicum of sales skills, these amateur tactics need not be used.
Also, throughout the process note that you will generally only get a response to the exact question you ask. You will get no additional information, some of which will be relevant.
Further, the very small staff is stretched thin and because of that, you have to keep a close eye on your selections and modifications; if you do not catch a mistake early enough, and there will be plenty of mistakes, you will be stuck with what they did. This was not an isolated experience, as I have spoken to at least six others who have built and had very similar, if not worse experiences.
Again, two stars as we are happy with the home but extremely dissatisfied with the overall experience.
December 8, 2021Last modified:December 8, 2021
nathanwbrch
Average rating: 5 out of 5 stars
I have gotten to know Brad Groome and his business through a builder group that meets on a regular basis and thus have some fairly thorough knowledge of his business and its practices. I can with confidence state that this is a high quality operation that focuses on customer satisfaction and is managed professionally and competently. I am very comfortable recommending this company and I feel that this is a custom builder that anyone should feel confidant and comfortable with entrusting them with the responsibility of building of their dream home. Definitely worth the time to meet with them and see what they do if you are looking for a good builder.
April 12, 2016
Inspired Closets Central Virginia
Average rating: 5 out of 5 stars
Before I recommend any contractor, I always ask myself if I'd hire them for my own home. As a professional myself, I get to see a lot of the good, the bad and the ugly. I can unequivocally say, I'd love to own a Bradford Custom home. There are many reasons why but two that stand out are trust and quality. Brad, Brandi and their team take keep their promises. It's a not-so-common trait these days. And the quality of their homes is second to none. For example, they recently built a custom home with a transitional facade to blend-in with the neighborhood and a modern interior to suit their customer's tastes. The transition between the two styles was flawless and the details were beautiful.
June 19, 2014

Comment from Bradford Custom Home Builder:
Steve;
Thanks for your kind words~ The work that you provide to our homes is always detailed oriented and your follow through is always on a timely basis, which isn't common these days.
Thanks for your kind words~ The work that you provide to our homes is always detailed oriented and your follow through is always on a timely basis, which isn't common these days.
bcgraniteandmarble442
Average rating: 5 out of 5 stars
Builder's Choice Marble and Granite is a proud trade partner that is associated with Bradford Custom Homes. They are a very detailed builder which builds charming details and designs with their homes, so our company always has to have our “A” game on.
I would highly recommend them to anyone looking to build a custom home in the Richmond, Virginia or outlining counties.
~ Ren Via
BC Granite and Marble
June 3, 2014
Amy Gallo, NCIDQ, ASID
Average rating: 5 out of 5 stars
As a trade partner, I truly enjoy working with Bradford Homes. It's very refreshing to partner with a builder who is genuinely passionate about building a good home; one with style, character, and charm. The quality of his homes is unparalleled and his attention to detail is evident in each and every room. He’s always easy to talk to, and welcomes suggestions and design collaboration. I’d certainly recommend Bradford Homes to my clients and my friends.
March 21, 2014

Comment from Bradford Custom Home Builder:
Amy, thank you for your sincere comments. We enjoy collaborating with you on custom kitchen and bath designs and it is always exciting to see the space come together.
We look forward to working with you on upcoming projects.
- Brad
We look forward to working with you on upcoming projects.
- Brad
twilliams2005
Average rating: 5 out of 5 stars
company was great to work with, very timely, I made several adjustments because I had trouble deciding exactly what I wanted but they were very friendly and offered solid solutions to my seemingly complex issues. It was nice being able to work with a small company that was responsive to my needs and easy to reach. I surely was not their only customer at the time but they made me feel at home and didn't make me feel pressured at anytime. Building a home can be very stressful and often one of the more stressful events in life but if I build another home or addition without question Bradford homes would be my first and only choice. Top quality builder that was very knowledgeable.
March 20, 2014Last modified:March 20, 2014

Comment from Bradford Custom Home Builder:
Tanya:
I'm very humble for your wonderful review and I'll share all of your sentiments to our entire staff. Building a person's dream is always stressful for the homeowner, but also for the builder because we built your dream home. We hope that you establish many wonderful memories for a very long time.
Truly, the Bradford Team!
I'm very humble for your wonderful review and I'll share all of your sentiments to our entire staff. Building a person's dream is always stressful for the homeowner, but also for the builder because we built your dream home. We hope that you establish many wonderful memories for a very long time.
Truly, the Bradford Team!
Parham Weaver
Average rating: 5 out of 5 stars
Our experience working with Bradford Custom Homes couldn't have been more wonderful. They helped us find the house plan that fit our needs exactly, and worked closely with us throughout the home building process to make sure everything was just the way we had imagined it. The project finished right on schedule and they made sure everything was perfect for us before we moved in. They offered us the kind of personal attention that made us feel like our job was their number one priority. So many of our friends have told us horror stories about how stressful it was to build their home, but our experience was not like that at all! The entire process was really fun and exciting. And our finished product is a home we are really proud of. The craftsmanship in our home is superior to many other new homes we've visited. They really took the time to pay attention to details and get everything just right. We really enjoyed working with Bradford Custom Homes and would certainly recommend them highly to anyone looking to build in the near future.

March 20, 2014

Comment from Bradford Custom Home Builder:
Thanks Parham for your wonderful review!!
Our firm takes great pride in our craftsmanship and detail to all of our projects. Enjoy your home while creating lasting memories of enjoying life to it's fullest!
Truly,
Brad
Our firm takes great pride in our craftsmanship and detail to all of our projects. Enjoy your home while creating lasting memories of enjoying life to it's fullest!
Truly,
Brad
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Bradford Custom Home Builder is currently rated 4.7 overall out of 5
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Bradford Custom Home Builder provides services in the following areas: Richmond
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