Hanson Carlen

My wife and I were moving to Spokane and wanted to have a new home built. David and Janette started out by helping us figure out what was important to us in a home, our lifestyle and what type of design we wanted. My wife and I did not plan on moving to Spokane until the house was finished, which in most cases you think would make this process difficult, but it was just the opposite. We received weekly (sometimes daily) updates on the progress, had multiple Zoom meetings, and much to our delight great communication by photos and videos of the employees as they carefully fashioned our new home! We loved working with Hanson Carlen throughout the entire process from start to finish. They went above and beyond to make sure to provide us with our dream home.

When we bought our South Hill home in 2016 it was in need of an update. We had some ideas and wanted our master bedroom reconfigured, our kitchen modernized, and a stairway re-done. We met with the team at Hanson Carlen and they explained their process. It appealed to us right off. We especially liked that they have an in-house architect; this helped us put into action exactly what we envisioned for our home. The team who worked on our remodel were fantastic! Good people who cared about our home like it was their own. When we had questions, the same people were there every day to answer. It was a delight to work with Hanson Carlen. The end product is amazing- a beautiful master bedroom with French doors, our kitchen is fully functional with gorgeous cabinets built in their own shop, and our new staircase is the biggest wow factor ever! We highly recommend Hanson Carlen to anyone who wants the best service and the best quality.

High quality work done on time and on budget. Second big project. A master bath and closet plus some misc. items after a kitchen three years ago. So obviously pleased with their work to hire them again. Highly recommend Hansen Carlen.

We hired Hanson-Carlen to both design and build an extensive renovation and expansion of our home, and were thoroughly impressed with their team. During the design phase, we felt our wants and desires were painstakingly taken into account by both the builders and architects. We appreciated the team's mindfulness of our budget and their ability to suggest near-identical, yet more economical alternatives when our own ideas proved too costly. The construction phase of the project took 11 months to complete, so we moved out of the house for it. But, without exception, each time we visited the home, neighbors would greet us with praises for the construction team's professionalism and respectfulness. (In fact, 2 of our neighbors have since hired Hanson-Carlen to do work on their homes!) Possibly the most remarkable thing to us about Hanson-Carlen was the fact that they completed our project on-time and on-budget; 2 qualities almost unheard of in the world of home construction and renovation. They gave us the gorgeous home of our dreams, and there is not one thing we would change. We feel we have truly found a friend in the construction business!

The work they did was great! The project lasted 2-3 months and finished on time and at the estimated cost. Everyone working on the project was a professional. Although they worked both floors of our home it was minimally intrusive. I would recommend them to anyone.

We are delighted with our forever home and the process of bringing it to life! While we have heard all our lives how stressful it is to build a new home, this was not the case. Dave and all his crew ensured it was a very positive experience. Having an architect and builder within the same company helped us come up with a great, workable design while keeping us on budget. Whenever there was an issue they worked to come up with good solutions and never pushed back They always took ownership. They even went above and beyond, bailing us out more than once when we had problems with our previous living quarters. We never had to worry about whether the team was going to show up. Dave’s crew was there every day, and usually early, through all kinds of weather. True professionals and customer focused.

We hired Hanson Carlen for a large renovation which included the kitchen, mud room and enclosing a stairway to accommodate an additional upstairs bedroom en suite. We began the process by meeting with David and Jeanette who came up with three different options for the renovation with the budget set. We had a lot of planning meetings and we were always happy with the way our thoughts/concerns were taken into consideration and accommodated. It was incredible to see the different options for the project we could choose from. Everything was of great quality and to our specifications from the two separate surveys (husband and wife) we were given at the beginning of the project. The attention to detail was impeccable. The project manager was easy going and on time once the project began. Everything was cleaned up after the work day/week. Everyone that came into our home was courteous. All in all, we were extremely satisfied with our experience and are already thinking about "Phase 2".

Truly an honor to work with Tom, David, and Janette at Hanson Carlen Construction. Their work (staircase and fireplace surround) exquisite, rich, and a perfect match for my home.

I hired Hanson Carlen Construction for our home remodel project after several successful work remodels that they completed. Hanson Carlen is a very professional, friendly, creative home construction firm that has integrity, honest and is responsible. In a heart beat I would recommend Hanson Carlen to anyone looking for a remodeling contractor/construction firm.

We used Hanson Carlen for a substantial home improvement project in 2009. We didn't really receive bids from many other contractors (so I don't know how price competitive they are) but they spent a lot of time with us going over different budget options and telling us all the pro's and con's of each style. We also filled out quite a few surveys and had numerous face to face meetings. Some of the best things about them are: 1. They stand behind their work and make sure it's done right. And, equally important, if something breaks (even a few years later) they will fix it and make it right. 2. The quality of their product and construction. Since I can't comment on many of their technical skills (since I don't know codes, or the best way to frame a room, etc) I do know they went to great lengths to make sure everything worked, it looked great, and if I didn't like something, they would make the necessary changes. 3. Since they shared our home space (we lived in basement during remodel) we say them daily, and they went to great lengths to remain professional, courteous and timely. 4. Even five years past our project; I still appreciate that I can call them up and get their opinion or advice (or even a repair) from them. 5. Their company is big enough so that they have an office, an architect, and enough staff to get things done, but the owner (s) are always able to talk to you whenever needed. 6. Many times, I wouldn't know what I wanted, or how the space should be used, and they would generally come up with some great ideas. Of course everyone has their own habits and styles and needs, and it's hard to predict how you will use a certain space (or room) but I was thankful for their opinions and solutions (even if I didn't agree 100% of the time). 7. I don't really have anything negative, although I suspect you might find less expensive contractors (but, as I said, I didn't really look at others...) but even if they were a bit more expensive, then certainly have backed up their product and service in the long run.

We used Hanson Carlen for design of our lake home and were so pleased, we hired them to complete our build as well. They were able to build us a beautiful home exactly within budget and time expected. Using David, Ryan, Tom and Dana was the best decision we could have made! These guys are professional, caring, patient and honest craftsmen. They have a real passion for what they do, outstanding integrity and are dependable! I would use them again and will refer friends and family, neighbors and co-workers. We love our new home and couldn't be happier!

Hanson Carlen was recommended to us by a trusted friend, and we hired them to build our garage. David Hanson drafted four different plans for us to choose from. Each one was based on our needs and within our budget. The project started on the date we expected and concluded in the estimated time frame. Mr. Hanson came every morning to check on the progress of the work. He also helped with the labor on several occasions. The workers were very professional and friendly. The workmanship was excellent. We are very happy with our new garage. We would definitely recommend Hanson Carlen to any of our friends.

This is our post-design, pre-construction review. We will be breaking ground on our new house in a few weeks and we will update our review when the house is complete. We have LOVED working with this team!! We had an instant connection with Ryan and David and they have helped us bring our dream home to life. As far as deadlines go David outlined the design process step by step and kept us on track and on budget the entire time. Ryan truly researched our style and the initial designs were spot on, making the process seem so easy! They really seemed to care about the final project, visiting our building site several times. We love that we are building a quality house! We are so excited for the construction phase and final product.

Hanson Carlen guided us through the design and remodeling of a kitchen in our historic home. The Hanson Carlen team was incredibly professional and responsive to our needs. They made a very stressful process almost fun! They were excellent at over-delivering on their commitments and were very respectful and empathetic to our family during the construction phase. Most importantly, the finished product exceeded our dreams and we're very happy living in the space they developed. We highly recommend the Hanson Carlen team and will use them for any future remodeling.

We had a bedroom/bathroom remodeled,a master bathroom tiled, new front door, three new toilets and a new dishwasher. Hanson/Carlen did an outstanding job. They were very easy to communicate with and,they were always on time (finished in about three weeks.) It is always a positive experience working with Hanson/Carlen construction! We have used Hanson/Carlen for several construction projects. We would highly recommend them!

Hanson-Carlen has completed three major projects in our home, a new room, major kitchen remodel, and 2nd floor renovation. Various members of the family company worked on various aspect of the projects. We have the highest regard for the company. They provide an accurate estimate of the cost and time line at the beginning. They respected our input, resulting in creating a home that works uniquely for our family. They display the highest level of workmanship. Every corner connects, every drawer slides smoothly, there are no creaks in the floor. The architect/contractor team provides us with all the information we needed. They maintain a clean work environment and arrive each day on time to work a full day while being respectful and flexible about our family needs. They hire only subcontractors who meet their rigorous standards. In addition they return to repair or correct anything that settles later or is not found perfect. We would never use another company and have recommended them to numerous friends.

Hanson Carlen designed and built a large, covered second-story deck and a ground level patio on the back of our house this past summer. It entailed dismantling and removing an existing second-story deck and ground level patio. The entire project was required to meet all CC&Rs of the neighborhood home owner's association which added to the challenge of creating a beautiful, functional deck and patio. The work was done in the highest professional manner possible during the 4-5 months of construction. At the end of each day, the work site was cleaned up and secured. All materials or vehicles left on the street at the end of the day were cleaned up and organized so that there was never an intrusion into or disruption of street traffic. The foreman and crew were courteous to a fault and willingly accommodated a number of minor changes we asked for during the course of the project. They also gladly incorporated several repairs in the house that we asked them to do that were not part of the original contract. All in all, Hanson Carlen's representatives, architect and crew were the most professional, skilled, accommodating company we have ever dealt with among a number of other remodeling and construction companies we've worked with over the years. The finished project--upper-level covered deck and lower level patio--are a truly well designed, functional and beautiful addition to our home. Because of this, we will have them back to do several other smaller but equally important projects in the future.

My husband and I are professionals in the engineering/construction industry and feel especially able to evaluate contractors. We have engaged Hanson-Carlen Construction over the past fifteen years for upgrades to our residence and for multiple renovations to our office space in downtown Spokane. Dave and Dana's firm is unique in that they provide quality workmanship and attention to detail that is required by high-end projects. They are equally at ease working on architecturally-designed projects as they are providing services directly to owners. Hanson-Carlen is honest and frank with their estimates, honors deadlines, and will pursue issues that may arise even after construction is complete. Their staff is professional, hard-working and entirely dependable.