New & Custom Home Builders in Hays

“Building a custom home can be quite overwhelming...so we were told! Decisions are endless and opinions change through the process. Our experience of building our first custom home was SO much better than what we had anticipated based on the horror stories you often hear of! Genuine Custom Homes was with us each and every step of the way and Karl was amazing to work with!!! His organization skills speak volumes for themselves. We were constantly kept in the loop of what the current status was and what we could expect to come and it was so nice to know that we had someone supervising our project who cared about our home just as much as we did! Karl was always in contact with us and set up appointments for us with his chosen professionals who already knew about our style before we even arrived to meet with them to discuss specifics. We were involved in the entire process and when we were not immediately available we had the confidence that Karl knew our goals and style well enough to make things happen as we would have them. We would absolutely recommend a Genuine Custom Home to our friends and family-- we have now been in our home for six months and from the date of move in we have not been disappointed! On top of that...Karl has been in contact occasionally to check in with us which is nice...it's not often you get taken care of after the completion of your project (sale)!”

“We completed a full master bathroom plus master closet remodel with Together Design & Build Ido, the project manager, and the crew, Ricardo and Ismael, performed excellent work at transforming our bathroom from an awkward and dated 1960s layout to a modern, beautiful masterpiece. Selection Process: We interviewed eight contractors for our master bathroom remodel. We chose Together D&B for a variety of reasons. Ido, the project manager, spent a reasonable amount of time with us to understand the scope of the project, including asking questions and offering new insights to challenges. He provided us with a quote of the project cost before even leaving our house. The written quote included an appropriate level of detail about what the project would entail. The price seemed reasonable compared to the other quotes we had received. We felt comfortable talking with Ido. He was not overly pushy to close the sale. He followed up on multiple occasions regarding our interest in pursuing the work further. Before/Design Process: This is our first home and our first major remodel. We were, understandably, nervous. Together Design & Build provided design service through one of their project managers, Roi. Roi provided some valuable suggestions to the design process when he came to our home. He provided nice 3D Designes images of what our remodeled space might look like. As we were still unsure as to colors/styles/etc., the images gave us a good idea of what the finished layout would be, if not much about how it would actually look when the bathroom will be done. In retrospect, we would have benefited from hiring an interior designer to help us walk through the process of style/color/tile selection. We spent a considerable amount of time trying to decide colors and styles. Hiring a trained designer would have saved time and stress overall. Construction: The renovation, from start to finish, was several of weeks not including installation of the shower glass enclosure. The project was while COVID-19 shelter in place restrictions, which made it a bit challenging. With consideration of the COVID epidemic, we were very pleased that the project was completed and so close to the initial timeline. We communicated with Ido nearly every day via Whats App. He came to the house every other day during the process -- mainly on important day like decisions of electric, plumbing locations, tile designs, during inspections or to collect payment -- but, he was available via Whats App at any time. Ido provided valuable help finding us a vanity and countertop through his contacts. He provided some excellent suggestions at going with a more streamlined look that we are glad for now. He also provided encouragement and pushed us toward making decisions in a timely manner, all of which was needed and appreciated. We enjoyed working with him throughout the whole process. Ricardo and Ismael, the on-site crew, were wonderful to work with. Every day, they cleaned up the bathroom/bedroom work area, as well as their work areas on the side of the house. There was very little extra to clean up when the renovation was complete. They were extremely respectful in their interactions with our family, as well as being in our home every day. Ido promise that his crew are respectful, Ricardo, the lead foreman, checked in with us every step of the way to confirm what we wanted and needed. Ricardo had a great attitude throughout the entire process -- positive and willing to make changes or go above and beyond. At one point, he realized that we might need to order more tile for the shower wall, which would have been challenging regardless of the global pandemic, but even more challenging with it. He managed to find enough pieces in the remnant tile to complete the entire shower and no one would be the wiser looking at it -- a puzzle masterpiece. Completion: We are extremely happy with the finished product! We feel that the overall quality of the work is excellent. We highly recommend Together Design & Build and would hire them again for our future kitchen remodel :)”

“They listened to what my thoughts were for the remodel and we came to an agreement that met and exceeded my expectations. The additional service providers that brought to the project were great to work with and the labor and materials were top notch. The project turned out better than I imagined.”