Hayward Design Build

We contacted Hayward Design Build during the fall of 2019, at the recommendation of another contractor we were consulting at the time. We are eternally grateful for that recommendation, because Hayward Design Build far exceeded our expectations. We had a specific design in mind, and they were able to take that vision and improve upon it beyond our own imagination. Despite all the hurdles that 2020 presented, our build was on time and within budget. From the design process through the build we found Nate and Jamie to be very responsive to our questions and concerns. Oftentimes responding to emails or calls after hours and over weekends. Jamie made sure that things were always running smoothly, and was in clear communication with us throughout the project. In fact, we were able to move into our home before the projected end date, which is a feat in itself! Additionally, the contractors from framing to finish work were professional, respectful and experienced. We were pleased to see that there were no shortcuts taken on any step of this build. We would highly recommend Hayward Design Build to any of our family and friends. And I hope that we have the pleasure of working with Nate and his team on a project again someday.

When my family and I decided it was time to own our first house we never anticipated buying a new home. Just for fun we had our realtor bring us to one of the houses that Hayward Design was in the process of finishing. We instantly fell in love with the design and space the house provided us. We had a deposit made a week later. Mother Nature threw everything at us to slow the process, including one of the rainiest springs on record, a bitter cold winter, and ...a pandemic. However, Jamie the project manager, did an amazing job doing his absolute best to keep the schedule as tight as possible. He was extremely responsive and was a pleasure to work with. Now that we are finally in our new home we couldn’t be happier. The design is perfect. The house is super tight and insulated, a huge plus in Vermont. It is simply perfect. Though this is our forever home, if I had to build again, I would only use Hayward Design

Hayward Design Build was an amazing company to work with. The team was responsive and always there to answer questions or show us around the building as it was being constructed. HBD thought of things we never would have and were so diligent and thoughtful in their work, nothing was overlooked. Even after the completion of the building the HBD has been there to make minor adjustments and answer any questions about the building's operation. The Library HBD built is beautiful. There is so much light and the space is truly unique. The building is so efficient - easy to cool and heat. The project really felt like a collaborative effort from the beginning, but the building wouldn't be nearly as lovely as it is without the dedication of Nate, Jim, and HDB team.

In early 2018 the South Hero Library board of Trustees engaged Hayward Design Build to construct the Worthen Library in South Hero. We are delighted with the outcome. The professionalism, experience, and expertise of Nate Hayward and Jim Bradley made a very challenging budget, value engineering and construction process manageable for a group of inexperienced Trustees. Nate's guidance, vision and ability to think outside of the box allowed us to understand what was possible to achieve our dream. Jim's execution of the project, ongoing support, understanding of and sourcing of materials, vast construction experience and idea generation as the project was built out was fantastic. They are a great team and a pleasure to work with. I enthusiastically endorse and recommend Hayward Design Build.

When looking to build our new home in Vermont, we hired HDB in the very early planning stages of the project and it was best decision we made. Nate guided us through the process, helping to interview architects and navigate the tricky permitting process on our land conversion. He researched sound ecological building materials and aligned us with a team of dedicated professionals who all took immense pride in building our home as if it were their own. Jim came on board as our project manager and tirelessly supervised the details, executing our ideas in the most prudent and cost-effective manner. His knowledge of “house science” proved invaluable in figuring out the complexities of constructing an energy-efficient passive solar home while incorporating the latest technology in smart home electronics and high-tech appliances. He manages his team of sub-contractors with efficiency and respect. HDB’s commitment and attention to detail continued well after the completion of the home, fine-tuning small things here and there to make everything perfect for us. They are, without a doubt, true professionals and built our dream home to strict standards of efficiency, ultimately winning the 2019 award for the most efficient home construction in Vermont, without sacrificing form and function. We would highly recommend them to anyone wishing quality work.

Nate and his crew built us a beautiful house. They were transparent with the costs and clear with the communication. Their knowledge, professionalism and quality of work was exceptional.

We loved our whole Hayward Design Build experience. Each vendor was a pleasure to work with and a great selection. Jamie was a saint with all my questions and communication was 100%! We love our house and the quality exceeded expectations!

I have had the pleasure to work with Nate and his crew for a few years now. He and his crew are talented, dedicated to their trade and courteous. They are a pleasure to work with and produce quality work every step of the way. They pay attention to details, the budget, and keep a very clean site. Everyone at Hayward Design Build is experienced with building energy efficient, high performance houses.

My wife and I had been trying to build a new home for years, we had gone through the design and pricing process with many different home builders and were constantly frustrated with complications and non responsive contractors. After giving up on building a new home completely, we randomly came across a model home for sale online and contacted realtor Rob Johnson so set up a tour (the very next morning!) we were really impressed with the home and after some easy back and forth about some customizations, we decided to put a deposit on a new home to be built by Hayward in Waterbury, Vermont. We were not easy customers to work with and found the whole process from start to finish was amazing. Jamie Fass, the project manager, was incredibly easy to work with and very responsive to all of our many questions and concerns and was always open to discussing and making last minute changes and customizations (and there were many!) Hayward has really done a great job of choosing the best of the best for subcontractors. From meeting with the lighting people, to the flooring company, the electricians, the plumbers and the painters. Everyone that was a part of the project was a top notch professional and pleasure to work with. I would consider their whole team as the new home building "Dream Team." Our beautiful new home was completed right on time, and right on budget with NO surprises. I highly recommend Hayward Design Build to all my friends and family, and if I ever build another house (which I may soon!) there is no other company I would even consider working with.

Working with Hayward Design Build was an awesome experience. They built my wife and I a beautiful home right on time (no joke they hit the finish date of 1/17/19 exactly from what was forecast back in August of 2018). The build process was very fun to watch especially having lived so close to the project we got to see the progress made each day. We had heard horror stories about building, as far as it being very stressful especially while working full time, but the Hayward team made it very easy. Everything was well organized and the timing of events was known to us in advance through the use of the Buildertrend application. We found the use of that app very exciting as it gave us an idea of what was coming and what to look forward too. Jamie, our project manager was all over every question or request we had, and all of the subcontractors and vendors were very good to work with. I highly recommend the Hayward Design Build team going forward to anyone looking to build a new home. Overall great experience and we can't wait until we are fully settled in to the new home.

Our new home is beautiful! Jamie (project manager) & Rob (realtor) were friendly and easy to work with for the 10 months of our project. Jamie kept us informed with photos (& videos) of each stage of the building process and checked in to make sure that we were comfortable with decisions. The vendors we worked with made all of the overwhelming decisions less daunting while helping us to create the home of our dreams within the confines of our budget. Jamie was quick to answer our (many) questions) at each step of the project. Overall, our project was completed very close to the anticipated completion date, considering we started this process in the middle of winter. After hearing horror stories from friends and acquaintances of their own home builds, we feel very lucky that we found Hayward Design Build.

We were very satisfied with the initial stages of the project. The project manager was very available when we had questions and the response time was almost immediate. He was very professional and we both felt comfortable when we had a question. Everything went pretty seamless and although we were in our house a couple months later then projected it worked out well not having to move in the winter months. What we are dissatisfied with is as follows. All of the floors in the house have areas that dip or seem soft. Upstairs the carpeted areas squeak. We paid extra for the hardwood that we picked for the house and upon calling the company that installed the flooring it was discovered that the framing underneath the floor was not even. He fixed the biggest dip in the floor upstairs by the laundry room but there are several areas that will require replacement. It was an all day job just to do the hallway. This seems to be a common problem among the other new home owners as well. Needless to say we are not happy with this. We had one window, window screen and our sliding glass door that was damaged during construction. The window was replaced. We are still waiting for the sliding glass door and the window screen to be replaced. We were told this would be done as soon as possible. The painters got paint ALL OVER our hardwood floors and paint over our outlets in the bedroom. The paint job looks terrible through the upstairs of the house when the sun reflects off certain parts. I can see where the drywall was taped!!! The sheet-rock taping team also did a sub par job especially in the downstairs bathroom. While these are sub contractors for Hayward Builders, they were used for most if not all of these new builds. We are not satisfied. We paid over 300,000 outright for our home and we expected better quality than what we are finding as we spend more time in the house. There is a level of quality that we expected from this project and sadly the expectation was not met.