Michael's Homes, LLC

WE DO NOT RECOMMEND THIS BUILDER. IT IS NOW TOO LATE FOR US BUT MAYBE NOT FOR YOU, WHOEVER IS READING THIS. We have a lot of issues with Michael Homes and were able to put it under the one year warranty. We are listing some of it below. 1. MAJOR ISSUE - Dryer vent leaking in the attic. The leak goes through the ceiling of our masterbedroom. Now the woods affected and soaked are showing signs of possible molds. We’ve been emailing constantly but the warranty coordinator only responds once every 2-3 weeks after we have sent a bunch follow up emails (we’re pretty sure we’re deliberately getting ignored). As for the response, he will only answer one question and will leave the rest hanging. He then visited our home to check the leak for himself and then scheduled a repair twice early this year but nobody showed up. There was also no notice whatsoever that they will not come anymore after we cleared our schedules for that. Not a single apology was offered but instead he gave us a lot of excuses saying he does not have our contact number or he does not have access to his email when he’s not on duty. 2. Our garage have cracks on the floor/concrete. 3. The flooring/laminate in the living room is literally floating for you can feel that it was not properly sticking in the slab. 4. Squeaking of the wooden floor upstairs underneath the carpet. 5. Cracked window. 6. Our side landscape is starting to show erosion. They will only do the repainting of the cracked wall but as for the major ones, nothing has been fixed. I can go on and on with the list but it is clear now that they dont have the intention of fixing it. They will just say that the issues that they dont want to correct is suddenly not under warranty anymore so you dont have a choice but just to let it go. However looking back before closing of the house, they will promise you everything, making it look like the perfect home for you just to make you sign but afterwards pretty much you are on your own.

We purchased our home in August of 2020, when it came time for our one year warranty we took pictures and made notes of everything wrong with the home. We had floors throughout the entire house separating and cracking, our banister became unattached from the other banister, cracks in the walls and grout all over the house. Michaels Homes sent out there "handyman" to take a look over everything and he was going to fix the items that he was able to do. One of the items he attempted to fix was the grout on my back splash which was a grey color and he put a brown color on it. Didn't say anything to us about it and just left. We ended up have a structural engineer company come out and give us a quote, they said there was 2 areas of the house that needed more support under the house to support the kitchen island that was completely bowing in the middle and you could see it and also under the doorway of our master bedroom. We sent the report over to Michael's homes, they refused to fix the problem and directed us to their vendors to fix the separation but the problem with that is it will keep cracking because there's not enough support. We are now exploring other avenues to handle this company. I would not recommend this company to anyone. Very un-professional, they do not stand by their product.

We chose Michaels Homes to build after much time spent touring homes and seeing what was being offered. Michael was very caring,precise and efficient. He made us feel right at home. Whenever we needed to make selections on flooring,cabinets etc. The process was very easy once we made our selections. I would recommend Michaels Homes to everyone

After sales service is appalling. Nearly 2 years since we moved in and they have still not turned up for the 12 month inspection, some items are dangerous and need sorting out!

The building process had its own share of issues that they had to correct, from having the wrong granite installed in the kitchen to having the wrong stone put on the front of the house. After such issues were found, we realized that it was necessary to verify the work early and often. Also, after submitting warranty items on time, it was nearly five months before they were addressed. Looking back I will say this: if you are planning on using them, be sure to save every single conversation and to note and report any issues immediately, no matter how trivial.

The owners and staff of Michael's Homes have been professional, courteous, and prompt in all business dealings and I would certainly recommend this company for any work at any time.

The construction of your new home can be a stressful situation, so choose your contractor wisely. You'll definitely make a wise choice with Michael's Homes - they have the experience and the volume of business to deliver the home you want and truly desire with affordable pricing. Whether it's your starter home or your retirement home, they'll build the home of your dreams and relieve the stress of home building. Leave it to the professionals at Michael's Homes.

We contracted with Michael's Homes to build our custom home. We moved into our new home in August of 2013 and couldn't be happier. The staff at Michael's homes helped us find the land that we purchased, the floor plan that best suited our needs and then made changes to the floor plan to completely fit our needs. The Michael's home staff was very supportive of us during the building process and in the end delivered with our beautiful new home! We had a very positive experience and would not consider using any other builder. We would and do recommend Michael's Homes to anyone wanting a quality new home.

They built our house! We loved our experience working with them. They were nice, prompt, and kept us informed. We would def. use them again and recommend them to our friends.