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Best of Houzz Service Award, 2015
-Nail Pops: We completed your one year warranty list which included nail pops in January 2018. We received communication back via email that we repaired even more than what was identified on your list.
-Garage Floor Crack: Concrete crack was repaired in July of 2017. We were told you were pleased with the results and no further issues were reported to us on the concrete.
-Other Items: We were never contacted about the Geothermal, garage door spring, or plumbing items. This review is the first we heard about these issues.
-Additional Service Request: In April of 2019 you contacted us for a repair to the garage door frame that was hit by a car. We sent out our siding contractor to repair this for you and in response we received an email stating “Thank you so much! You definitely went way above and beyond for us!.”
We were just contacted on 10/30/2019 about the septic line being broken and an issue on the grinder pump for the septic. At the time you called us you already had someone else doing a repair. We asked that the original plumber and septic installer could come out and take care of this, however at the time the work was almost complete by another plumber. Our trades and us will always stand behind our work and have consistently done that for you. We have reached out to you to get more information on these issues so we can fully understand what the issue was and try to resolve these for you.