3D Rendering, Bathroom Design, Bedroom Design, Closet Design, Color Consulting, Custom Bathroom Vanities, Custom Blinds & Shades, Custom Bookcases, Custom Built-ins, Custom Cabinets, Custom Entertainment Centers, Custom Fireplace Mantels, Custom Furniture, Custom Home Bars, Custom Kitchen Cabinets, Custom Pantries, Custom Rugs, Custom Shelving, Custom Walk-in Closets, Decluttering, Dining Room Design, Drafting, Entry Design, Floor Plans, Furniture Selection, Home Theater Design, House Plans, Interior Design, Kids Bedroom Design, Kitchen Design, Lighting Design, Living Room Design, Nursery Design, Playroom Design, Project Management, Space Planning, Sunroom Design & Construction, Wine Cellar Design, Home Office Design, Kitchen Remodeling, Remodeling, Interior design, Interior Architecture, Luxury interiors, Residential interior design, Retail design, Hospitality design, Branding, Remodeling of lobbies, Residential design
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2020 Architecture Masterprize Honorable Mention, Top 50 Coastal Interior Designers (Ocean Home); 2020, 2019, 2018; 2016 Interior Design's Best of Year award; Baltus award 2013; Star on the rise 2015; Best of the Year by Interior Design 2013 & 2015. Top Interior Design Firm 2015 Ocean Home
Thank you for your feedback. As you mentioned in your review, you have been a valued client for the past three years and we are so sorry to hear that your wall covering issue has caused you to leave a negative review.
Our team has been working with the construction company and the wall covering installer to fix the problem. As an interior design firm, it is our responsibility to take care of “design intent” and the general contractor handles the “means and methods” to carry out our design. While COVID has been a force majeure that has impacted our ability to visit some job sites and to schedule repairs in the timely manner we’ve all become accustomed to, please be assured that we are working to resolve your issue while keeping our team members, trades, and clients like you, safe during this time. We sincerely apologize if we failed to communicate any of those details to you. The wall covering needs to be fixed and we will make sure that it is.
The project manager and the general contractor will contact you soon regarding scheduling another site visit. In the meantime, if you have any other questions or concerns, we hope you will reach out to us directly (305.640.5005) to give us the opportunity to make things right for you.
David Charette, Principal