Art Selection, Basement Design, Bathroom Design, Bedroom Design, Closet Design, Color Consulting, Custom Blinds & Shades, Custom Built-ins, Custom Cabinets, Custom Fireplace Mantels, Custom Furniture, Custom Kitchen Cabinets, Custom Rugs, Design Consultation, Dining Room Design, Downsizing, Floor Plans, Furniture Selection, Guesthouse Design & Construction, Holiday Decorating, Home Staging, Interior Design, Kids Bedroom Design, Kitchen Design, Laundry Room Design, Lighting Design, Living Room Design, Nursery Design, Playroom Design, Project Management, Sustainable Design, Home Office Design, Kitchen Remodeling
Arlington Heights, Bedford Park, Berwyn, Bridgeview, Brookfield, Burbank, Chicago, Chicago Heights, Cicero, Elk Grove Village, Evanston, Forest Park, Forest View, Lincolnwood, Lyons, Maywood, McCook, Melrose Park, Norridge, North Riverside, Northbrook, Oak Lawn, Oak Park, Palatine, Park Ridge, River Forest, Riverside, Schaumburg, Stickney, La Grange
Best of Houzz 2014, 2016 and 2020 Winners
17 Reviews for Design Inside - Chicago
We reviewed your comments and find that they portray events quite differently from what actually took place.
What began in July, 2015 as a single project quickly morphed into 5 different projects involving not only the fireplace cabinets, but the bathroom, porch, master bedroom, and office. In each project, we worked with you and your contractors to make sure the final result was to your satisfaction. Since there were numerous changes to the projects midstream, this was not an easy task to accomplish. Completion of the projects naturally took longer than originally estimated as the scope was constantly expanded. This did not seem to present a problem for you as you did not express any concern and routinely paid our invoices as they were submitted to you.
With regard to the bathroom shelf, we have offered numerous alternatives to resolve the issue of the misplaced shelf. Instead of reviewing the options and working with us to correct the problem (to which there is a quite simple solution), you became abusive with our staff. After repeated efforts on our part to make you happy, including financial compensation in addition to relocating the shelf, you responded with threats and harassing phone calls. You also now demand a return of the payments you made to us over the last 18 months for work completely unrelated to the shelf.
We note that your girlfriend, Erin, also posted a negative review when our agreement was with you. We also notice a pattern in your review history. You have only left negative reviews of the companies with which you have dealt. There is not a single positive review associated with your account.
While we look forward to an amicable resolution, we had no choice but to turn the matter over to our attorneys. We could not allow you to continue to intimidate our employees. We hope that you will review the options we have previously presented to you and contact our attorneys to resolve the issue.