Interiors By Janlee
Decluttering, Downsizing, Furniture Selection, Garage Storage, Project Management, Consulting, Decorating, Complete Room Makeovers, Interior and Exterior Painting, Staging, Wallpapering, Specialty Wall Painting, Room Organization, Creating Unique Pieces, Shopping/Purchasing/Decorating
Air Force Academy, Black Forest, Cimarron Hills, Colorado Springs, Ft Carson, Manitou Springs, Security-Widefield, Stratmoor, Monument, Larkspur, Kissing Camels
Best of Houzz 2015-2019, Client Satisfaction
Within the first week of working for you, we had completed the following:
•Secured flooring for your entire home
•Chosen backsplash for three rooms
•Created the color palette for your home
•Chosen kitchen cabinet paint color to coordinate w/backsplash
•Provided options for your lighting, office furniture, and vanities
•Supported you daily through your questions and concerns over all of the professionals working for you, and the subsequent 4 work order changes.
It is unfortunate you had so many challenges with your insurance company not covering as much of the cost as you had hoped for. We too felt their reimbursement costs were very low, and that is why I responded to you so quickly when you asked for me to write an estimate proposal for the materials and labor of the things you felt were to be covered per your policy. When you asked me to put the consultation fees you owed us in to your first contract, I did that in good faith. After we completed the above mentioned work, and you suggested breaking our contract, we believe we continued to uphold high client satisfaction and integrity. That is why we chose to refund all, minus what you owed us for the work already completed and your due fees. We hope you are able to find professionals you can be fully satisfied with to help you finish your project.