Just Jill! Interiors

We hired Just Jill Interiors to design our dining room, family room, and entryway, spending north of $60,000. While Jill has a good design eye, our experience became increasingly frustrating toward the end of the project. During the design process, my wife expressed several concerns about certain selections. In some cases, we felt those concerns were minimized or we were encouraged to proceed despite reservations (“you’ll see I’m right, trust me”). Two specific issues illustrate the problem: • Family Room Lamp: My wife was unhappy with the selected color. Still unhappy after delivery, we requested a replacement and offered to pay any price difference. Repeated emails, texts, and phone calls left this unresolved. • Leather Ottoman: The ottoman delivered differed from what had been agreed upon by us. We later learned that when the supplier could not produce it as originally specified, Jill made a design decision independently without consulting us. Communication deteriorated significantly at the end of the engagement. We were told additional invoices had been sent that we never received, and referenced timelines did not align with the documented email record. Ultimately, we decided to part ways. As it stands, we do not consider the original scope fully completed to our satisfaction. If you choose to work with this firm, we recommend: * Requiring written confirmation of all design changes. * Insisting on approval before substitutions or modifications. * Withholding final payment until every item is resolved. Strong aesthetic vision is important, but listening, transparency, and follow-through are equally critical in a project of this size. Finally, the Houzz review states Just Jill does 3D Virtualization. This is not true in our case. In fact we were never even allowed to take home paper copies of our design (or proposed elements of the design) because Jill stated “I had customers take them and do them elsewhere”. So we never had reference material on our own design until after we paid the deposit.

My first project with Jill went great. That's why it's been so disappointing that she's ghosted me this year after giving her a five-figure deposit for my master bedroom project in December. The last I've heard from her was from June when she was going to let me know "in a few days" what was going on. Crickets.

I have a 3 bedroom condo that needed an almost total remodel, and as a middle aged man with limited interior design sense (I knew what the color Taupe was lol), I needed a lot of help. A friend of mine suggested that I reach out to Just Jill Interiors to help me with my project so I gave them a call. All through the process I was impressed with Jill's level of professionalism, her thoroughness, and her ability to somehow understand what I was looking for even though I wasn't able to describe or articulate it very well to her. She always provided me with a quality slate of various options, allowing me to choose the ones most to my personal taste. And she never flinched at any of my constant questions all through the job. I was 100% happy and satisfied with the services provided by Just Jill Interiors. If you have any interior design needs, don't hesitate to give Jill a call, you won't regret it.

My husband and I met with Jill at Just Jill in May of 2021 to discuss updating one large room including a kitchen, dining area, and living area. The main problem to overcome was that the space poorly represented us individually and definitely didn’t represented us as a couple. Jill spent a lot of time with us trying to understand our separate visions and developing a plan that worked for both of us. It didn’t take long for us to agree on which of Jill’s design ideas we liked best; she did a very good job of finding colors and styles that reflected both of our tastes. The end result, installed this month, March of 2023, surpassed our hopes for an updated, enlivened space, filled with color, with an emphasis on aspects of both our personalities throughout the room. Jill heard when we said we needed more light in the kitchen and now it is a bright space with easily accessible pots and pans. We now have a stylish, new light fixture to go with the dining room table, seating bench and chairs. These all seem as if they will wear well and are multi-functional as some of the chairs have rollers and can be used in the living area. A great idea, I thought. As far as the living space goes; we have an exquisite new, very large sofa with fun throw pillows. Because we have a dog, we needed a sturdy fabric; Jill recommended a great outdoor fabric that is actually very soft. Plus, she arranged for us to have our sofa, rug, dining room bench and chairs treated for stain prevention after everything was installed. On one large wall we have beautiful built-in-bookshelves, floor to ceiling, since books are an important part of our lives. Jill designed an art collage to be imbedded within the bookshelves. This may sound odd but it is one of my favorite parts of the room redesign. On another wall, we have gorgeous high-end tile to add interest behind the television that is mounted on the wall. Also, a shout-out to all of Jill’s sub-contractors. They were vaccinated, wore masks, were polite, and arrived when scheduled. They were a pleasure to have in our home. I also want to give a double shout-out to Quinn who manages Jill’s business when she is occupied. Quinn was reliable and wonderful to work with. The work is almost complete; still unfinished are the staining of the mantle under the tv and a glass shelf across a bay window for exhibiting set-abouts and plants. But we already really love how our living area looks, and are so happy we made the decision to do this. This was my first time hiring decorating help and I learned a lot from the experience. First of all, the process took an extremely long time to complete. Secondly, I learned to ask the price of things, which I didn’t do regarding the tile so we did have ‘sticker shock.’ I’m sure over time we’ll forget about that and will just enjoy its beauty. I wish we could give 4.5 stars. Our regret was the length of time the redesign took to complete, however all in all we are very grateful customers.

Jill was great to work with! She was professional and considerate. She gave me so many options to help stick with my lifestyle needs, style and budget. She listed every step of the way. I would absolutely recommend her and look forward to working with her again in the future!

We worked with Jill to remodel our Living Room, Dining Room, and Sun Room. Jill previously helped us redesign a home office. We are really happy with the results, and enjoy our new living spaces. There are a few things that we enjoyed about working with Jill. First is that she gained a pretty good understanding of what we might like, but would never try without the help of an interior decorator. At the same time she understood what we would never go for. Second is that she has a really good sense of color and texture. Our new rooms all have an individual style, but all the items in a given room work together beautifully. Finally, she has a knack for solving tricky design challenges. For example, our home office is not very big, but we wanted space for all family members to work at the same time. Jlll found a really neat solution. Or, after we added a new sun room, our dining room had to accommodate more foot traffic, and it was hard to find a place for a good size dining room table. She found a clever solution for that problem as well.

Jill is AMAZING!!! She did the design for my two bedrooms, living room, work area, and kitchen. She was so fun to work with and created a space that I love so much..I barely want to leave my house anymore! It is perfect. Thank you Jill!!!!!!

Just Jill was absolutely amazing to work with! The project was to redo my entire bedroom, including the bed, on a limited budget. We were able to stay on budget and Jill was a huge help! Jill worked very patiently with me and helped me figure out what I truly wanted in my bedroom to feel refreshed and relaxed upon entering, but within my price range. She helped me figure out what layout would work best in my room considering it's relatively small and helped me pick out materials that I fell in love with as well as decorations to make it feel a little more homey. I absolutely LOVE the finished product of my room and constantly find myself hanging out in my room to escape after a long day.

I found Jill by browsing through this site initially looking for advice on some paint and floors. After talking to her and getting to know her, I decided to trust her with a complete overhaul of my entire condo. I'm so happy that I did! Whenever guests come over, they walk into my living room and say "Wow!" She spent months getting all of the details right including being there personally for a few days straight at the very end during the move in period. Her stated goal was to have me walk into a home that was ready to live in and put my feet up and that's exactly what she gave me. When some of the contract paint was not happening up to her standards, she stepped in and communicated what was happening and even personally absorbed a big part of the costs because it was not something that she would put her name on. Truly great to work with and couldn't be happier with the outcome.

Just Jill Interiors completed a beautiful design for our family room. Jill has an amazing eye for design. She took the time to get to know our family, and our needs for the space as well as our likes and dislikes for colors and patterns. The final result is an amazing room that is practical and beautiful.

Jill helped me redo my master bath and did a great job. She has a fun personality and great taste for design. She put together three options which was perfect and then we changed a few things along the way. I already had a contractor; and, she worked very well with him also. I would definitely recommend her and will use her again!

We hired Jill to remodel part of our loft-stye condominium. She took great care to really get to know us as people to inform her recommendations - even interviewed my wife and I separately as well as together. Jill respected our budget guidelines - in fact the design we chose was the cheapest option offered, a pleasant surprise. We think the final product is striking and affords many unique "views", despite the relatively small space. See picture. We love the final result