3D Rendering, Accessory Dwelling Units (ADUs), Attic Conversion, Basement Design, Bathroom Design, Bedroom Design, Closet Design, Custom Bathroom Vanities, Custom Blinds & Shades, Custom Built-ins, Custom Cabinets, Custom Entertainment Centers, Custom Fireplace Mantels, Custom Furniture, Custom Home Bars, Custom Kitchen Cabinets, Custom Murphy Beds, Custom Storage, Custom Walk-in Closets, Decluttering, Dining Room Design, Downsizing, Energy-Efficient Homes, Entry Design, Floor Plans, Furniture Selection, Garage Design, Guesthouse Design & Construction, Handicap-Accessible Design, Holiday Decorating, Home Office Design, Home Staging, Home Theater Design, House Plans, Interior Design, Kids Bedroom Design, Kitchen Design, Laundry Room Design, Lighting Design, Living Room Design, Mudroom Design, Nursery Design, Playroom Design, Project Management, Space Planning, Sports Equipment Storage, Sunroom Design & Construction, Universal Design, Wine Cellar Design, Kitchen Remodeling
Ajax, Toronto, Burlington, Oakville, Richmond Hill, Markham, Vaughan, Trenton, Sterling, Oshawa, Pickering, Whitby, North York, Scarborough, Etobicoke, East York, Downtown Toronto, Hong Kong, Trenton, Peterborough, Vancouver
Association of Registered Interior Designers of Ontario ( ARIDO ) Work Safety Insurance Board Insured Toronto Municipal Building Renovator's License Plumbing & Hydro Certified Working at Heights Certified
We apologize that you have experienced this issue. However, it was not due to bad installation that cause these gaps.
When we addressed this issue over the weekend, we were able to determine that it was due to a big difference in temperature from the lack of insulation above in the attic that cause said gaps and cracks through lifts and shrinkage of lumber.
Given the situation, we should not be held liable to repair for free as it was not caused by bad installation. Normally, we ask for a fee of $500 to repair all the damaged moldings, in this case we did it free of charge. Not to mention, we advised what needs to be done for future prevention.
We only ask for you to revise your review to your experience with us as we believe we hold a high level of standard in management, installation, and craftsmenship to gurantee a stress free experience.
Sincerely, Andy - Project Manager
Ko's Interior Design & Construction