

Susan Muschweck Interior Design, LLC
About Us
Awards
Susan has received the prestigious Best of Houzz Award ten times and is a two-time recipient of the highly respected Better Business Bureau Torch Award for Ethics in 2013 & 2017, with finalist recognition in 2021 & 2025. We invite you to read the thoughtful reviews shared by her clients on Houzz.
Category
Business Details
Business Name
Susan Muschweck Interior Design, LLC
Phone Number
(412) 427-5971
Address
Gibsonia, PA 15044
Followers
340 Followers
Services Provided
Interior Design
Kitchen Design
Bathroom Design
Living Room Design
Bedroom Design
Color Consulting
Space Planning
Furniture Selection
Kids Bedroom Design
Dining Room Design
Custom Cabinets
Lighting Design
Custom Kitchen Cabinets
Home Office Design & Construction
Custom Built-ins
Design Consultation
Entry Design
Playroom Design
Project Management
Floor Plans
Custom Bathroom Vanities
Custom Furniture
Laundry Room Design
Mudroom Design
Nursery Design
Custom Blinds & Shades
Custom Home Bars
House Plans
Closet Design
Basement Design
Custom Bookcases
Custom Entertainment Centers
Custom Rugs
Custom Walk-in Closets
Sunroom Design & Construction
Custom Fireplace Mantels
Custom Shelving
Custom Pantries
Downsizing
Custom Table
Custom Beds
Decluttering
Custom Storage
Home Office Design
Areas Served
Pittsburgh
Cranberry Township
Allison Park
Wexford
Franklin Park
Fernway
New Kensington
Lower Burrell
Glenshaw
Bellevue
Oakmont
West View
Fox Chapel
Arnold
Avalon
Tarentum
Zelienople
Etna
Millvale
Springdale
Fox Run
Sharpsburg
Bakerstown
Seven Fields
Aspinwall
Verona
Emsworth
Gibsonia
Evans City
Ben Avon
Cheswick
Blawnox
Saxonburg
Mars
Bradford Woods
Russellton
Curtisville
Callery
Valencia
Ben Avon Heights
Glenfield
Bradfordwoods
Cranberry Twp
Warrendale
Credentials
90 Reviews for Susan Muschweck Interior Design, LLC







We appreciate the trust you placed in us to see every detail through, from the custom range hood and cabinetry updates to the new flooring and lighting. Your collaboration and communication made the process seamless, and we are thrilled to hear how pleased you are with the results. We hope you enjoy your refreshed spaces for many years to come!

This type of project required us to go beyond traditional design work. From the beginning, we coordinated everything on our homeowner's behalf, starting with meeting our trusted general contractor, painter, carpet installer, and floor refinisher to procure quotes for all the repair work needed. We also researched and selected new carpet, tile, and faucets. Once we had everything in place, we provided the quotes for submission to the insurance company.
Once the insurance approvals were in place, we got to work scheduling and organizing the flow of the contractors, ensuring that they could fit this unexpected project into their busy schedules. Thanks to our established relationships with them, they were able to prioritize our project and meet our client's timeline. From there, it was all about making sure every detail was accounted for—from ordering materials to coordinating the order of operations. and overseeing each phase of the restoration on site.
It was a lot of moving parts, but we're proud to have been able to ease the homeowner's stress and ensure that every aspect of the repairs were handled seamlessly.

We take great pride in not only delivering high-quality design but also ensuring clear communication and a smooth, stress-free process. Knowing that we exceeded your expectations means the world to us. Your feedback about our team’s work ethic, how we handled the logistics, and how Fletcher was cared for throughout the construction really warms our hearts—thank you for noticing those little details.
We truly appreciate your kind words and look forward to the possibility of collaborating with you on future projects!









The fixtures selected and installed in the updated bathroom are all made-to-order, solid brass fixtures in a French Gold finish, purchased from SPLASH in Cranberry Township. The original fixtures took four months to arrive, but we were aware of this turnaround time, and planned the start date in accordance with the arrival of the fixtures. Before we start any job, we have all materials on deck.
When the homeowner’s son asked for an additional grab bar to keep on hand for possible future use, we reminded him that these are made-to-order and take months to arrive. He still approved the purchase and cost.
This additional grab bar took three months to arrive. It was paid for on November 20, 2023 and delivered on February, 28th, 2024. In the interim, we updated them regularly to inform them of the status.
This turnaround time did not impede the project, as the beautiful bathroom was complete with all grab bars already installed. This extra grab bar was a request, after the fact, only to be put in storage.
Two weeks before this extra grab bar was to arrive, the homeowner notified us that he purchased a grab bar on Amazon, which he incorrectly believed was the same. In fact, it is a sub-par piece. It is not the same brand, finish, or quality. However, he demanded a refund for the French Gold grab bar. We explained that the grab bar is made-to-order and non-refundable.
In order to appease the homeowner, we hand delivered their requested, extra grab bar once we received it, along with a check for a full refund, at our loss. This goes against our Terms and Conditions, which the homeowner had reviewed and signed. These terms clearly state the following:
"Once purchased, most items cannot be returned or cancelled. Requests to do so will be assessed on a per-item basis with no guarantee of return or cancellation. Custom items cannot be cancelled or returned."
In 30 years of business, I have never received a complaint. I have almost 100 5-star reviews on Houzz.com. I have won the BBB Torch Award for Ethics twice and a runner-up once. I pride myself on my customer service and my ethics.






































53 Comments