Sweet Retreat Kids specializes in children's furniture, decor, playhouses, and more, with an emphasis on custom products. As a family business, we're committed to personalized service and surpassing expectations. We would love to help you design a sweet retreat for your kids!
Kids Bedroom Design, Nursery Design, Playroom Design
Conroe, Cypress, Houston, Humble, Magnolia, Oak Ridge North, Shenandoah, Spring, The Woodlands, Tomball, Woodloch
5 Houzz Awards
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23 Reviews for Sweet Retreat Kids
SUPER-helpful Customer Care Team! I am in the military and, after our family's move from living 6 years overseas, lost one small part to our children's Flexa bunk bed - one small part that prevented us from putting the bunk bed together. For months we've been looking for that one last piece, and finally we resorted to looking online for the part. Well, Sweet Retreat Kids to the rescue! And they did it with such a helpful attitude. Thank you, SRK!
We absolutely love our daughters castle bed! It is better than we ever imagined!!! Working with Stacy and Sweet Retreat was such a pleasure. There was always constant communication with them and the builder. I would refer them in a heartbeat! The details of the bed are amazing. Buying this castle bed was an investment for sure. Worth every penny! It was a pleasure working with Stacy and her team to design and create my daughters "dream" bed! Thank you thank you thank you.
Let us tell you about our Princess Peaches' castle bed. Before it arrived, she preferred Mommy and Daddy's bed, but no more! She (and her brother) absolutely love it, and, let's be honest, what's not to love? It is perfect beyond our wildest expectations. It was packed with the utmost care and we had it assembled in 3 hours, believe it or not! Everyone who sees it is blown away. I can't even count how many pictures we have had requests for. We are sending you many, many referrals. Thank you very much. We couldn't be more satisfied.
Sweet Retreat Kids is a great company! We had a great experience with them. Stacy is awesome and she provides an amazing customer service, she answers emails very fast and responds your questions in a very detailed way, she knows her business and goes above and beyond when treating with customers and helping them place an order, clarify questions, follow up with shipping information, etc. Sweet Retreat Kids and their pink house bunk bed (bunk bed with pink and white curtains on top and below) surpassed our expectations, our daughters are very excited with it, it was a great present for them! We will buy again from them!! Thank you for everything Stacy and Sweet Retreat Kids!,
I purchased items from this company
I was happy with the order I placed through this company. I bought four furnitures for my daughter's bedroom. All came in excellent shape with easy to assemble guideline. When I had question on anything, I contacted Stacy. She is the best! Overall, I received an excellent service. I will be coming back to purchase more.
Caren Borecki Tolleth
Bought product from this company
I ordered 10" wall letter from Sweet Retreat Kids. The friendly customer service rep got back to my initial e-mail the same day and worked with me to find the right style lettering. I sent links and pictures and had overall great communication. The wooden letters arrived yesterday and are beautiful. Worth every penny. Now I just have to get my husband to hang them up. I would do business with this company again!
I ordered a beautiful bunk bed from Sweet Retreat Kids, and while my children love this bed, I had a number of issues with the delivery company. The bed was left on the side of my road right after a snow storm and it was damaged (which I didn't see until opening the boxes). Stacy from Sweet Retreat helped me file a claim for the damage and also helped in ordering a new side board. Sweet Retreat also helped pay for the damage to the bed that the claim did not cover. Stacy was so helpful and easy to deal with. I would highly recommend this company not only for the quality of their furniture but mostly for their costumer service!!
Comment from Sweet Retreat Kids:
Thanks so much for the kind words. We work hard to treat our customers well, and we thank you for noticing. :) We are sorry for your experience with the delivery company. This was out of the ordinary, as there were extenuating circumstances. I won’t share the details since we make it a practice not to make excuses. I just wanted everyone to know that we do have a good relationship with our freight carrier, and it’s not the norm. We are so pleased that your children love the bed. Share a pic if you’d like. It’s always fun for us to see our products in the homes of our great customers!
I recently purchased several items from this company
I purchased several items from Sweet Retreat Kids on their website; I had a concern about one of the items and Sweet Retreat Kids provided prompt, excellent customer service. My concern was resolved to my satisfaction in no time. I would highly recommend this company to others!! -Satisfied customer
My husband and I were searching online for a toddler bed for our daughter. We were specifically looking for a bed with a wooden frame. As such, we searched online until finding Sweet Retreat Kids. Even though we are from Canada and there were some hoops that needed jumping through, Sweet Retreat Kids took care of everything for us. Customer service was outstanding and the product itself is a perfect ten out of ten. We can't say enough great things about this company and their products.
I ordered a bunk bed for my son's room from Sweet Retreat Kids. The ordering process was easy and the bed arrived on a timely manner. I contacted customer service a couple of times for some question and one small problem we had with the delivery. I was impressed by their response time and how fast the issue was resolved. My son is so in love with his new bed and so am I :-) Thanks, Sweet Retreat Kids for the wonderful product and customer service!!
Dawn Graham Velsor
Ordered a product from them
My entire experience with Sweet Retreat Kids has been wonderful. From help with setting up the delivery, to the overall product. The assembly of my Victorian Tea Time house(8x10) took the 2 of us 5 hours. The instructions were clear and easy to follow. My daughter is in love with her new play house. I would definitely recommend Sweet Retreat Kids to my friends, and have already.
Bought a Matrix Bunk Bed, dresser and bookshelf
I am from Germany and my nephew lives in the USA. His little daughter needed a new bed and I needed to find a US Company to ship the bed directly to USA address. Searching through the Internet I found Sweet Retreat Kids offering a Matrix Bunk Bed with a slide. Stacy was so helpful from begin to successful delivery. I had trouble, online, with the choices for the bed, bookshelf and dresser. Finally all put together, my German Credit Card Bank would not accept my payment. Stacy assisted and we found a solution. My nephew was informed by Stacy and the Delivering Company - on time - when the boxes were to be delivered, It took him only a couple hours to put up the bed and the bookshelf The dresser was delivered later. Stacy found that the Company, when shippiing the bed, had forgotten the dresser and she immediate contacted the Company and informed me. The dresser arrived also. The little girl is enjoying her bed. so much and the slide!!! I really enjoyed the service and support from Sweet Retreat Kids and I will recommend this Company to all my friends and relatives in USA and in Europe. Brigitte Schork