Arch Granite & Cabinetry
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Arch Granite & Cabinetry Inc is part of USA Granite & Cabinetry Inc who is the leader of natural stone fabrication and installation in Tulsa area. Our craftsmanship will add elegance to your kitchen while our competitve prices will save you a bundle.
1 Project for Arch Granite & Cabinetry
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4 Reviews for Arch Granite & Cabinetry
$1,000 - $9,999
I had a great experience with Arch Granite. I purchased granite for my kitchen and several small rooms. Summer is the manager and she is very knowledgable and helpful. We are selling our house so keeping it low cost was important, and Summer helped me find remnants and directed me to the lower cost granite. When you go in, have your rough measurements with you so she can show you the pieces that are available in the remnants if you have some smaller rooms, or what needs to be slab for a bigger job. The sink cut outs were a set cost for each, and another company wanted 200 for the first kitchen sink cut out, then 100 for each cut out after, and Summer beat that. They have a choice of edges, including a 1/4 bevel which the other company was charging extra for. I got one piece of exotic (the complex brown multicolor) from the remnants, and I think it is so beautiful. It has transformed our house. I forgot that I had agreed to remove the old cabinets at the last minute, but I did as much of the removal as I could and they helped me finish what was left for a fee, staying late to finish the job in one day, which was very accommodating, especially since it was my mistake. Make sure you communicate and receive their instructions clearly.....the competitor I looked at had a little better smooth salesman, but Summer's price was significantly better. Highly recommend!
April 23, 2018
$10,000 - $49,999
I had a kitchen remodel done by Arch Granite and wasn’t sure what to expect from them because they were fairly new to the area. For me, the price was great compared to any other company in my area. I finally came to an agreement with design and color and gave the okay to continue. I’m glad I did this. Anywhere there is a seam, it is almost invisible and color/pattern match was great. I have no complaints with the timeliness and customer service that I’ve received. Sure there was a bit of language barrier at first, but anyone with patience can overcome that and come to a complete understanding. The work they performed took my fairly new home and gave it that extra spunk I was looking for. It made my kitchen feel brighter and bigger and I gained cabinet space with all the features I needed. I see that a few people have posted negative reviews and made the ratings low for his company, but I believe that’s because all the satisfied customers are not thinking about posting any reviews. The people here are easy to work with, friendly and knowledgeable and will do anything they can to design your dream space. After I had my kitchen done, I’ve come back to them for odd jobs such as kitchen table tops and slabs just to use as work surfaces. The installs they do are very sharp and clean and so is the granite preparation. For those that don’t know, granite needs to be sealed after instal and periodically to prevent stains. Arch Granite can supply you with the sealant that you need for that. I would recommend buying that sealant to protect your investment. I will continue to use this company for my needs in the future.
January 4, 2018
$10,000 - $49,999
**Edit** After threatening taking them to court, the owners of the business decided to do the right thing and complete the job. Raising the star rating to 3 reflect the fact that there are new owners of the business that decided to take responsibility for the jobs installed by the previous owners. --------- This is a business that's best avoided. We spent $15,000 and these folks have made it a very, very bad experience because of their unwillingness to follow through on their promises. Here's what happened: The scheduling for the cabinet install went well, but when it came time for the install, one of the cabinets with an exterior-facing finish had holes drilled into it for screws and was completely unusable finished surface. Explained a different way, the cabinet was made to be installed between two other cabinets, so the side wasn't finished properly. I brought this to the attention of the installers, and after calling back to the office they assured me that they would be able to order a skim panel to cover up this glaring issue. The manager called me and apologized for the inconvenience and promised that the skim panel was on order. About two months later, I still had not heard anything from them. I called again, and once again received promises that the panel would be ordered and installed. After almost a year of dealing with an unfinished cabinet, I again called the store and asked when we could get the issue fixed. I was informed by the manager that because the cabinets were only warrantied for a year, they wouldn't be fixing the cabinets and told me to 'use some wood filler or something' to fill in the holes. Shocked, I asked her again if she meant that they wouldn't help us by ordering a matching skim panel. After a week or so, I got a call from the owner and he assured me that he would send out an installer to come out and fix the issue because it was clear that this was an issue on their end. After months, I still have not heard from anyone or seen any follow-up and I've pretty much given up hope that this will be fixed. Someone at Arch Granite, if you're reading this, please, please help me get this fixed. There's no other way for us to get the same skim panel from anyone else, and I don't know what else to try.
September 10, 2017Last modified:July 15, 2019