Bath, Kitchen and Tile Center

My experience with BKT was wonderful. Haley really got my deign ideas and we worked so well together for creating my dream kitchen. Her attention to detail and my overall vision was made possible by her professionalism and talent. The entire process was smooth and fun even during a pandemic with things that were beyond out control. We are excited for more home projects w haley and her team in the future.

I ordered material for a bathroom remodel and paid in full at the time of the order. I was told my material would be in in 4 weeks. After 8 weeks, they told me they could not get my order filled and offered a refund. Two months after they promised a refund, I'm still fight for it. Update: My credit card fraud department reversed the charges from BKT. Four month of dealing with these terrible people are over!

My experience with my kitchen project has been above and beyond. Every worker who has walked thru the door has done a fine job. I want to especially thank Phil and Josh for managing me and my project. Phil always informative and on top of things. Josh does clean work and always will to go above and beyond. Thank you to Gayle with design help and keeping me within my budget. I hope to have bathroom done by BKT and will request this same team.

Jason was very professional. He kept me informed of the process and schedule throughout the project. I'm pleased with the quality of the work and the team that worked on the ptoject. I would definitely use BKT for future home improvement projects.

I would definitely give Chrystal, the Showroom Manager and BKT five stars. Everything she coordinated from contractors, time tables, drawings, materials purchasing, cost and execution occurred exactly as we were told. Chrystal has an excellent sense of style as well as measurement and mechanical nature of how a project will appear and physically come together. The contractors she chose, AH Junior General Contractors, could not have been better. They were always on time, kept the area clean and organized and were excellent craftsman. We are using them for several other projects at this writing. We would not hesitate to use Chrystal and BKT, as well as the contractors for our future projects.

We just completed a renovation of our laundry room and half bath. The experience with BK&T was wonderful. We received valuable support from the designer (Kristin) who was patient and full of useful suggestions. The installation operation couldn't have been better with Eddie supervising the overall schedule. He provided exceptional service and was always a phone call away to answer questions or provide information. Our installation team of Phil and Josh handled their work as the professionals they are. We were very happy with their work and the fact that they cleaned up the site extremely well before they left each day. I can't praise them enough. The tile and countertop teams were also very skilled. I will gladly use BK&T again for future renovations.

Jason & Jason were amazing! They are perfectionist and 100% trustworthy! They did a wonderful job on our kitchen remodel. Gail was also beyond amazing, patient and knowledgeable. She helped us design our dream kitchen. Highly recommend BKTC! We had gotten 5 estimates before them and each prior tried to up us at least $10,000 just about when we're ready to sign. Highly recommend BKTC and we will be back for more areas. I'll post pics but will paint soon:) Everything came out better than we could have imagined. Thank you!

Absolutely fabulous from beginning to end! Jason& Jason were amazing. Their work was impeccable and I trusted them 100%! They are both perfectionists which we loved! Gail helped us chose the cabinets and accessories. She is also amazing, patient and very knowledgeable. Couldn't have gotten the results we wanted without her. We love everything BKTC did it was beyond our expectations. Can't wait to do more areas of the house!

They do great work and have a responsive, knowledgeable sales team that is awesome to work with. We have an ongoing business relationship that has been in place for over twenty years. Their operation is a true turn key operation, that includes cabinets, counter tops and appliances.

Michelle was great to work with. She made great suggestions while keeping our budget in mind. We would definitely recommend her and will not hesitate to contact her again

We love our remodeled master bathroom. The professionalism and workmanship of the KB@T on-site teams was exceptional. The team worked closely together to ensure a high quality of workmanship and that the project’s schedule remained on track.

Horrible! Please do not use this company! Our bathroom project has turned into a nightmare because the workers they use are not qualified to do the job they hire them to do.. our tiles are not aligned and they do not measure correctly. Too many mistakes to mention. Find another company.

Thank you Bath, Kitchen & Tile Center for a positive experience remodeling our master bath/dressing area. We chose your company based on satisfied customer reviews as well as the possibility of a total project through a single vendor. Although we did incorporate a few outside selections, you made the whole experience seamless. Maureen Jacobs, our designer, was the Florence Nightingale of our project! I have an extremely difficult time making decisions and she was at my side through the entire selection process. We knew our 27 year old home needed a facelift but were reluctant to break the bank for what wasn't necessary. Maureen made us comfortable from our first meeting; she carefully listened to our wants and needs, made suggestions that could enhance the results, offered alternative looks and willingly priced each option. She met with us numerous times (as many as were necessary), guiding us through every step. Maureen shared her expertise but even more importantly she shared of herself; we were her priority and her manner was always welcoming and patient!! Her goal was the same as ours: "TO GET IT RIGHT." And "get it right" they did! Rich, our Project Manager, as well as his crews were totally professional. When a question arose during the tiling, Rich and Maureen actually came to our house to see what was happening. You can't get better attention than that! Despite a glitch at the start of the reno, Rich kept the project flowing and completed on time. And we feel so fortunate that our tile installer was a true craftsman. We still admire the finished design and are awed by his ability to produce such beauty. Upon project completion, Rich and his staff addressed our few requests quickly until the work was 100% to our satisfaction. Even my husband, who was reluctant to remodel, is most thrilled by this well-done renovation and admits that "I am always right!"

Bath Kitchen and tile is a family company where respect, honesty, professionalism and honorseems to be their model. They are amazing to work with: Upfront, reliable, very professional and knowledgeable. I am so glad I have the opportunity to work with this company!

I decided that I would use a major company not a private contractor to renovate our master bathroom and this was one of the best decisions I have made. I was fortunate to work with Bath Kitchen and Tile designer, Maureen Jacobs and I now have a spectacular bathroom; from the magnificent crown molding on the 9' ceilings to the marble basket weave on the the bathroom floor, marble subway tiles in the shower. The flooring in the shower is different from anything I had ever seen. We increased the size of the shower and put a bench of the same quartz that was used for the vanity tops and top of half wall separating the toilet from the rest of the bathroom. The only part of the bathroom that was not customized was the new Kohler one piece toilet. Bath, Kitchen, and Tile also did over my linen closet and pantry and they are so much better than the standard shelving the builder put in. The bathroom was started on October 22, 2017, and was to be finished by the end of November but was delayed due to the custom built shower door (which cost $4500) until around Christmas. Believe me it was worth the wait because the workmanship is OUTSTANDING and worth every penny of $43,000, the total cost of the renovation. I would definitely recommend Bath, Kitchen and Tile and Maureen Jacobs of Wilmington, DE.

Meredith at Bath, Kitchen and Tile was an absolute delight to work with and an incredible amount of help to my wife and I during our kitchen renovation project. She continuously went above and beyond for every step of the way, and really made a point of ensuring we were completely satisfied with our design and cabinets. I am happy to say that we most certainly are! We look forward to working with Meredith again for our next project!

My husband and I worked with Meredith from BKT for our powder room and our kitchen and it was a great experience! She provided guidance for our projects and was very precise to ensure that everything turned out great!

Terrible experience. This company renovated our kitchen last year and we had several issues and continue to have issues. The drywall was uneven, not sanded correctly and tape was peeling. Yes they paid for us to hire someone to fix it, but why was it not done correctly? Electrical in one light shorted out, and right now I am removing moldly caulk behind my sink because they used the wrong type. These are just a few of the problems we had. Avoid this company. I didn't mention the leak, which you blamed on a renter. Your excuse was a renter dropped a ring down the garbage disposal and then removed the peetrap by hand. Which is ridiculous on many levels, beginning with the first thing someone does when they drop something valuable in the garbage disposal is turn it on. As for the caulking issue, our building manager will not allow your company in the building due to the issues and your lack of responsibility, so as with all the other issue we had to hire someone else to fix it.

We used BKT, and Meredith, to remodel our master bath. Meredith had great ideas and helped bring our design ideas to life, and within our budget. The BKT showroom helped us understand options and choices. We love how our master bath turned out! We would use Meredith and BKT again! D and T Stalker

Our decision to choose Bath, Kitchen and Tile Center for our kitchen remodeling has been an easy one! This is due to DEE SCULL and her professionalism. She is ever so helpful with our design options and all of our selections. Thank you Dee!!! : ) Brian and Cindy Colvin

We recently hired Bath Kitchen and Tile to demo and totally remodel our master bath and laundry room. We also hired them do an extensive kitchen remodel. We were 100% thrilled with every aspect of the project - planning, workmanship, cleanliness, timeliness, and attention to detail. They were also very quick to respond to any questions or concerns we had during, as well as after the projects were completed. We recommend them to everyone! Dawn and Steve Welte

Chrystal and the team at Bath, Kitchen and Tile was so wonderful to work with! They designed the most beautiful kitchen and kept us in the loop about each delivery. Everything arrived on time and they were always quick to reply to any questions our contractor had. The quality of the tile, countertop, appliances & cabinets are incredible and we can't thank Bath, Kitchen and Tile enough for their help!

We chose to go with BK&T Center to remodel our kitchen. Our designer, Chrystal, was absolutely incredible when it came to suggestions on style and material. The install process was not a gigantic kink in our daily routine, which made for a smooth transition into our new kitchen. They had a wide selection to choose from, as well! So much of a selection that we have decided to use them in the remodeling of our bathroom, as well! Highly recommended!

My husband and I recently had our kitchen remodeled by BK&T, and we couldn't be happier with the finished product. It turned out better than we could've ever imagined. The showroom manager and staff were extremely helpful through the entire process. They had a huge selection to choose from, and it really fit our budget. We were so happy with how well the entire process went- start to finish- that we've decided to have them do our bathroom, as well! We highly recommend them to anyone looking to remodel!

We wanted to personally also thank you for what a fantastic job the installers Corey and Ray had done. They are through and through true professionals and masters at what they do. From the moment they arrived till the job was completed, they had left our kitchen looking incredible. As well as the plumber Shawn you have working with you he was wonderful reinstalled our dishwasher, replacing our garbage disposal and replacing our new kitchen faucet. Our kitchen looks new again and we cannot thank Felecia Gillespie enough for her helpfulness and expertise in making the best choices with the design of our kitchen. Thank you again so much. We will be raving about you to everyone. Making sure they know Bath, Kitchen & Tile Center | Maryland Showroom, are the place to go to.

I stopped in to bath, kitchen & tile last week to ask a few questions about redoing our kitchen cabinets and countertops. The people who helped me were super nice and informative. I will definitely be coming back shortly to hopefully move forward with our projects. We are very excited to upgrade our kitchen!!

My experience was 5 stars. I was pleased from the moment I stepped into the showroom all the way until my kitchen was completed. My backsplash looks amazing. Quality is out of this world. I couldn't be happier and would definitely recommend Bath, Kitchen & Tile Center.

Excellent experience with Bath, Kitchen, and Tile. Very responsive and helpful with design and installation. Always on time and workmanship was superb. MY WIFE LOVES OUR NEW KITCHEN!! Would highly recommend to anyone looking to remodel. Hopefully, we will be getting our bathrooms done in the near future.

Frustrating installation process from start to finish. Shower was installed in the wrong place, light was installed in the wrong place, damaged tiles were installed, carpet was stained by installers, had final walk through with carpenter about outstanding issues, was told they were fixed, came home to see that only half the list had been addressed, came out again to "fix" the outstanding issues, still didn't finish all of them (holes in wall, threshold not installed correctly). Project took almost double the time that was estimated. At every step of the process I had to be the one double checking the work and comparing it to the design plan and driving all the communication. Would not recommend this company based on my experience.

I talked to several contractors about my bathroom remodel, but the Bath, Kitchen, and Tile Center gave me the most confidence that they could do the entire job. I wanted to gut he existing bathroom and replace everything. I had a wish list for the new bathroom, but I didn't have specific ideas on layout or finishes. Their designer came up with a great plan that incorporated everything I wanted and helped me select finishes. She and the construction team came to the house and measured and surveyed everything. I got a detailed schedule letting me know when each specialist would be there. Everyone did their best to keep to the schedule--the tile people even asked to come in on a Saturday to finish some grout because they wanted to keep to the plan. Of course, there were a few glitches--we ran out of one type of tile, the wrong toiled was ordered, but each time the construction manager and designer were right on it and took care of every problem--even after I had paid them the final check. I was very impressed with their work and the work of all the subcontractors they employed. I'd recommend them to anyone who wants a high-end project done smoothly.

Bath, Kitchen and Tile helped me remodel my kitchen just after the holidays. What a great experience! The project was complex and needed to be coordinated with many tradesmen including plumbers (licensed to run gas lines), stonemasons, carpenters, countertop specialists, electricians, etc. The correct cabinetry all arrived in good condition and, when we needed to make a change to the hardware, BK&T was able to have them delivered quickly. The job started on time, and finished on schedule. Pam Curry, who worked with me from the early planning stages, was able to design the kitchen of my dreams and keep it within my budget. This required her to do more than one re-design, but she did it all with a smile. She gently gave me design advice and shared her experience-based knowledge whenever I needed help. My perfect kitchen is a direct result of her insights and talent. Pam always went the extra mile, including tracking down the manufacturer of my copper sink to insure that it was pure copper with no lead or other harmful metal contaminants. After the project was completed, she took time to stop by to be sure the finished product was up to her standard, as well as mine. This remodeling experience went so smoothly, I will not hesitate to go to Bath, Kitchen and Tile when I'm ready to remodel my bathroom! Debi Moore Fair Hill, MD

I worked with BK&T on a cabinet and appliance installation on a new house I built in Millsboro. They field measured the job, a free service, and caught a significant mistake in the framing. It saved me hundreds of dollars and I got a more efficient kitchen to boot! I also bought my GE appliances from them; the prices were fair and the delivery and care taken were excellent. They covered the floors and none were damaged. The whole experience was great and they have my highest recommendation.

I purchased vanities and tops from them and everything was delivered as promised and in a timely fashion. The price was very good and I was totally satisfied with everything.

This supplier was very helpful with picking out the design of our bathroom. I always have a hard time figureing out what goes together, and Crystal was extremely knowledgeable and helped along every part of the way. We also hired their contractor who was also very good! Overall, the project took approx. 2.5 months from when we ordered everything to when it will be complete and we cannot wait for it to be finished so we can post pictures!

We had a tile back splash installed in our kitchen. We had never worked on something like this so it was very helpful to have Chrystal guiding us through the design. She was very knowledgeable about which patterns would work and offered many creative options. The gentleman that did the installation was very professional and did a great job. The whole experience was very positive and we would highly recommend this company especially if you can work with Chrystal. She was very thorough, reliable and punctual. She was also very straight forward about the costs so there were no surprises. This will be our first stop for our next home improvement job.

Chrystal at the Abingdon location was extremely helpful with the selection of my countertop for my kitchen remodel. I was insistent that I did not want granite, but the Corian I loved would have to have a seam down the center of the island. She found a granite slab that was in stock at their Delaware yard that was similar to the Corian and I actually liked it more once I saw the slab. I loved being able to view the stone before it was cut and they will computerize the piece and allow you to see the cuts and veins before it prepped for installation. The installers were on time and courteous. Definitely put them on your bidders list.

We had a great experience! Robin was more than patience and met our every request. She was always available to answer any question that we had during installation. We were made to feel like the only clients. There were three doors damaged in shipment that were replaced in one week. We could not have asked for a better experience.