Haley's For Your Home

My husband and I are so happy that we chose Haley’s for our home project. With the help of Debbie Neighbors and Kristie Haley , our home is definitely a dream come true for us. We purchased hard wood flooring, cabinets, tile, granite, sinks, furniture , rugs, and other home accessories all in one great location. So friendly and the easiest home redo experience we have ever had. I can’t say enough good things about Haley’s. You will have to see for yourself.

I have worked with the wonderful people at Haley's For Your Home for years and on numerous projects. I have always found them to be professional, friendly and helpful every step of the process. From tile, hardwood, stone and even countertop and cabinet selection to the actual installation process. Haley's For your Home has quickly become my "one stop shop" for everything needed for my home building and renovation projects. I highly recommend Haley's to all of my friends and clients.

Buyer Beware!!! Do not buy anything from this business if you expect any timely or respectful service. I first called to get a price on a safe and expressed my concern about the installation and was assured they could install it into my daylight basement by rolling it on the grass down and back up a hill without a problem. I went to the store on December 20th and purchased a large Liberty Lincoln safe weighing nearly 1200 lbs. The salesman claimed they could swap the mechanical dial lock for an electric keypad lock in house by their locksmith in no time. It cost $3400 total. I was quoted a delivery date for December 26th. The first problem came when I got a call on the 26th that the locksmith hadn’t come in due to the flu and couldn’t install the lock, so they’d have to reschedule. (Aren’t their other locksmiths in Huntsville that could have been called to do this simple install) I offered to have them deliver the safe but come back and install the new lock later, but they wouldn’t consider this option either. Due to them not knowing when the locksmith would be back, we then went through the rest of the week on a day by day basis. He scheduled me each morning for the next day to see if the locksmith would show but he never did. On Friday, the 29th , the salesman scheduled me for Tuesday the 2nd . I got a call from the installers on the 2nd to prepare me for the delivery and they asked if they were just dropping it on concrete and rolling it in and I said that no they would have to drop it on the driveway and roll in on the grass on a hill all the way around the house into the daylight basement. He claimed that it wasn’t written on the ticket that way, but he’d make it happen (obviously no communication between depts). He then showed up with one other person. Two people to roll a 1200 lb safe down a hill, back up into the basement, remove the pallet from under the safe? He obviously quickly reneged saying there was no way he could install it with only two people and we’d have to once again reschedule when he had at least 4 people. He knew it was on a hill before he came, he should have had 4 people!!! I called the store manager to get an explanation with hopes that they would try to make it right with me since I’d had to stay home for 4 days waiting on them to bring the safe and then it not happening. She simply just wanted to reschedule to the 11th. No apology, no refund of the delivery charge, no offer of a price drop, no offer to expedite the delivery or install on Saturday (the installer made it clear the company was too cheap to pay for overtime). They have no respect for my time, they just expected me to take off another day from work like it’s no big deal and for me to just be at their mercy as to whether they’d actually install it on that day. Their salesmen make promises they have no idea whether they can keep, they obviously don’t listen to the answers to their own questions or they’d of known the terrain they were dealing with and planned accordingly, I talked to both the store manager and owner and they refused to try to make me happy even though it was their screw up. The owner even went as far as to say that they sell 7-8 safes a week so they’re busy. As if I’m not important enough to go to the extra hassle and make me a priority. They could have hired another locksmith, installed the safe then installed the new lock later, called in 2 more people and paid them overtime for an hour, installed on a Saturday, refund my delivery fee, hell even just offered to buy me lunch. All of these solutions would have cost less than $100 and I'd have been happy. They're too worried about making every cent they can make. Absolutely no solutions were even offered so I elected to get a refund and purchase my safe somewhere they treat their customers with respect. I hope this shows you who you’re dealing with and you decide not to give them any of your hard earned money. No Mr. Haley, nobody is perfect, people make mistakes, but good businesses own up to it and try to make it right.

We are very pleased with the quality workmanship, product, and excellent service from Abbie at Haley’s. I had her change the areas to floor, changed the flooring, and she was so pleasant through it all. This is the second house we have had Haley’s work in, and we will gladly refer them as they ARE THE REAL DEAL when it comes to flooring!

Haley's Flooring was fast and easy to work with . I used their services for my place of employment, but they did such a great job, I'd gladly use them for personal reasons at my home.

I have an entire house of flooring by Haley's. The wood floors cover all rooms except one in the house. The engineered wood floors have cupped. They sent a state inspector out from Shaw to see why and the inspector said it was installed improperly and the floor was getting moisture to it from bad installation. Haley's will not do anything about it. The problem was reported to them within 60 days of moving in. Court is the only answer. Shame on them for not doing what is right.

As an architect, I have been working with Haley's Flooring and Interiors for many years. Haley's has a great showroom and offers a wide variety of products, but what I appreciate most, is their attention to service. I have always found their staff to be courteous, responsive, and knowledgeable. I know that when I send a client to Haley's, they will be treated well.

During my complete rebuild of my 100 year old childhood home my wife and i got a very friendly welcome when we entered Haley's for the first time.We were treated as if we were long time friends.the products they provide are of the finest quality and the prices are easy on the checkbook.we had Haleys design and install a complete new kitchen.Also helped us pick the flooring based on our style and colors of our home. the home makeover took us one years and we love living in the home which i was raised up.Haley's Flooring and Interiors is a professional company that i will recommend to everyone.

Great service. I bought a house and Haley's Flooring did the flooring for the house before I closed on it. Well I needed backsplash installed and this company came through and did a wonderful job.

Very helpful, and they had many samples of flooring and tiles to choose from. Employees were very easy to work with, from the sales people to the installers. Would definitely hire them again, when we remodel our other home prior to sale.