Kitchen Design Partners, Inc.
About Us
12x Best of Houzz Winner
Services Provided
Bathroom Design, Custom Bathroom Vanities, Custom Cabinet Doors, Custom Cabinets, Custom Kitchen Cabinets, Custom Pantries, Custom Walk-in Closets, Design Consultation, Floor Plans, Green Building, Kitchen Design, Laundry Room Design, Mudroom Design, Outdoor Kitchen Design, Pantry Design, Sustainable Design, Universal Design, Wine Cellar Design, Bathroom Remodeling, Kitchen Remodeling
Areas Served
Bannockburn, Chicago, Deerfield, Des Plaines, Evanston, Fort Sheridan, Ft Sheridan, Glencoe, Glenview, Glenview Nas, Golf, Green Oaks, Highland Park, Highwood, Kenilworth, Lake Forest, Lincolnshire, Lincolnwood, Long Grove, Northbrook, Northfield, Park Ridge, Riverwoods, Skokie, Techny, Wilmette, Winnetka
Awards
Member of NKBA, SEN Design Group, PowerHouse SMART. Featured in Signature Kitchens & Baths Magazine Fall 2011 and Fall 2012. Featured in Kitchen and Bath Design News April, 2018.
66 Projects
Business Details
Business Name
Kitchen Design Partners, Inc.
Phone Number
(847) 440-3442
Address
3159 Dundee Rd
Northbrook, IL 60062
Typical Job Cost
$85,000 - 250,000
Followers
I brought in pictures of my mother's baking cabinet and she re-created it perfectly as well. She was exceptionally knowledgeable about all the options, and worked within our budget. Could not be more happy!Read Full Review
65 Reviews for Kitchen Design Partners, Inc.
You did not provide us with “architectural plans”. When we met, you had taken photos on your or your wife’s phone of cabinetry designs that someone had done for you. We provided you with an estimate for semi-custom Inset cabinets. The photos you provided earlier were of frameless cabinets. We explained that we had to re-do your design from scratch and that our timeframe is 2-3 weeks for each update to the plans. When you showed us the photos of the design someone had done for you, you said you decided not to work with them due to their price increasing over $30k. We later learned that the previous designer chose not to work with you by saying you were not a “good fit” for them.
When I learned that your “GC” was your father and when you began demanding that KDP handle details with your trades, such as your countertop fabricator, I became even more concerned. The photo your wife shared with me could not have worked for your faucets and 2-1/2” countertops. Luckily I discussed with your fabricator and he stated that he would not exactly provide what was shown in the photo that your wife had insisted upon.
There were many design changes along the way, some major, some minor. For instance, you added a 60” custom hood to the design that you failed to mention in your review. The details of the hood changed a couple times in discussions with your wife. The hood added $10k to our price that had not been estimated, and it required us to study your motor specification to size the hood properly, since you had previously told us you were ordering the hood on your own.
In fact, the cabinet estimate of $86,189 ended up as $82,574.71 because it didn't include the pantry doors. That’s an incredibly accurate estimate we provided to you. Speaking of the pantry doors, I relied on the independent representative and the technical support person at the manufacturer, both of whom neglected to share that the pantry doors and the extra tall glass doors would not be warranted. Just as in your dental practice, I imagine you rely on your suppliers’ independent representatives to provide you with accurate information. As soon as I learned about the warranty issue, I regrettably shared it with you and your wife. You and your wife chose to keep the extra tall glass doors even though we advised against it. You also chose not to add a second outlet on your island in order to meet building code.
The Design Agreement you signed with KDP states clearly that the designs we provide are KDP’s property and are not to be shared with other contractors until such a time when you approved the order. You also attempted to go behind my back to the supplier and asked if you could buy direct from them. Sharing our plans with another supplier is a breach of the agreement.
Lastly, I responded to your wife’s email of 6/23. Her email from 6/27 was obviously written by a professional or attorney. I did not respond pending discussion with KDP’s attorney.
Misleading reviews are unfair to hardworking professionals, particularly when they do not provide all of the facts. For over 19 years KDP has dealt with thousands of satisfied customers. It’s a shame that things have gone this way with you. We really had hoped to give your wife the kitchen of her dreams.
38 Ideabooks
Kitchen Design Partners, Inc. Average rating: 5 out of 5 stars |
115 Comments