Larissa Hicks- S&W Kitchens, Inc.

S & W Kitchens recently completed a full kitchen remodel in my house. I could not be happier with the products, customer service, and installation process. I now have my dream kitchen! Mike and Larissa are amazing and were in constant communication throughout the project! I would recommend S & W Kitchens to anyone!

We recently had S & W renovate our kitchen. Larissa & Gina were our designers. They are wonderful & make it so easy to pick out what you have envisioned for your new kitchen. The communication with the Supervisor and the designers were excellent. We are remodeling our bathroom next and we are using S & W for that renovation.

Having our kitchen redone with S&W Kitchens has been a complete life changing experience. We own a 100 year old bungalow that had an original kitchen with granite slapped on top of the teeny tiny dollhouse size cabinetry. We knew when we bought our house we would redo the kitchen, but had no idea with whom. We stumbled upon S&W online and read through the reviews. Larissa designed us the kitchen of my dreams, within our budget, while thinking of every detail and how we could maximize storage and obtain the aesthetic and type of environment that were so important to me. Our superintendent, Christian, was excellent through the entire process. The amount of time and effort he put into the construction of our kitchen totally surpassed by expectations. If you are considering a kitchen reno I highly recommend S&W for the job, and HIGHLY recommend specifically working with Larissa, you will not regret it.

Larissa Hicks designed a beautiful and very functional full kitchen Reno for our 1979 home. She skillfully guided us through the process of designing a beautiful and spacious kitchen after removing soffits and a pocket door to widen entry to our dining room and living room. Larissa truly listens and takes written notes to ensure she understands her customer’s taste and expectations. She came up with 2-3 suggested choices for each component: cabinet style and hardware, countertop, backsplash, sink & faucet style etc. She did the legwork to narrow choices, and guide us through to final selections, resulting in a modern, distinctive and classy kitchen with cabinets and pantry pullouts that are highly functional. We had full confidence in Larissa’s ready assistance for any concerns or questions. She is very professional, but very personable and reliable as well. We are very pleased with our new kitchen, and have received many compliments on it.

We are so pleased with the total kitchen renovation we recently completed with S&W Kitchens in South Tampa. We literally demolished our original kitchen, removing walls, going all the way down to the studs and built a brand new kitchen. Our designer, Larissa Hicks and her design assistant, Gina Cerimele were able to take our basic kitchen ideas and design the perfect kitchen for us. The design process was very collaborative and at the end they were even able to come up with some creative solutions to keep our project within our budget. The construction phase went very smoothly. When we came across a “load bearing beam” in an unexpected place, the team quickly adjusted the design plan with minimal cost incurred. Mike Frary was our construction supervisor and he did a great job keeping us informed and the job on schedule. I highly recommend S&W Kitchens and designer Larissa Hicks for anyone who is doing a kitchen renovation.

S&W was professional and thorough from start to finish. I appreciate how they always responded quickly and fix any issues that arose. Would highly recommend.

We hired Larissa at S&W Kitchens to remodel the kitchen and bathrooms in a home we had purchased in November of 2019. Honestly, we didn't interview other designers/firms because we immediately felt comfortable with Larissa. We didn't make Larissa's job easy because my vision and my wife's vision were not 100% aligned. However, Larissa was able to patiently listen to and understand both of our visions, likes, dislikes and non-negotiables to come up with a design that we both fell in love with. Another curveball we threw at Larissa was limited availability for in-person meetings to select things like tiles and finishes. Since we were relocating from Philadelphia and travel was restricted due to the Covid-19 Pandemic, Larissa was able to help us make our selections through several Zoom and FaceTime meetings. Easy! We appreciated how Larissa would present us with options for materials that had different price points which would allow us to achieve the look we were going through without going premium on every selection. She also provided creative budget-friendly solutions for areas of the kitchen that would have ended being dead-space. One thing that isn't often addressed in POSITIVE reviews is how situations were handled when things did not go according to plan. This is probably the most important quality when selecting any type of contractor. Whether you're doing a small or large renovation, you can pretty much expect for something(s) not to go according to plan. It could be product delays, measurement mistakes, etc. It's inevitable. How the design firm handles the situation makes all the difference in the world. Larissa took full responsibility and corrected any issues that popped up. There was never a debate. Additionally, Larissa was an advocate for us with vendors and contractors that we were separately engaged with. We always felt she had our backs because she did. While Larissa was contracted as our kitchen and bath designer, we frequently relied on her feedback and opinions in other areas of the house which were completely out of her realm of responsibility. She was always happy to provide her professional opinion. Lastly, we are beyond thrilled with the outcome. Our kitchen and bathrooms are truly spectacular!

We had a great experience working with Larissa. From the beginning, she understood our vision for our master bathroom which was basically a complete gut reno. Initially when some of the pricing came back too high, she worked with us to cut back on certain areas to reach our goal budget. The communication among her team was easy throughout the project, and when we were ultimately delayed slightly (honestly, what construction project isn't), she continually provided updates. S&W Kitchens is not the cheapest option out there, but if you want it done right and done well, you are in good hands.

Larissa was great! She was extremely knowledgeable and professional. We met with her for the first time in August 2016. She asked very good questions about what we wanted. She presented us with some beautiful options. One thing we really appreciated was that she gave us a mid priced option and a higher end price option. Her design was stunning and when the bathroom/laundry room/pantry was finished it was beautiful. The project did have issues. They started construction in January and they didn't totally finish the job until June so we were not thrilled about that. Although the project lagged, they did stay on budget, which was a pleasant surprise. I do want to stress that Larissa was a fantastic designer and I would not hesitate to use her again. That said, S&W was not the most efficient company. I had to constantly call to get the people to come out to do the work. Again, while S&W was disorganized, Larissa was always responsive. Too bad she isn't a contractor as well!

Larissa is a great salesperson, but I would never again use her as a designer. She suggested lighting for my dining room that had to be removed because it was found to be incompatible with my ceilings. She suggested a slate product form my foyer walls that her team could not install properly after several months of attempting. She ordered the wrong foyer tile twice. She ordered custom front doors with the wrong glass panels. She ordered the wrong interior doors, the wrong interior hardware, and the wrong laundry room cabinets. I waited eight months for the correct down-rod for a ceiling fan. It seems to me that, once Larissa got me to sign a contract, she simply walked away from any responsibility for its execution.

We approached S&W Kitchens for a master bathroom remodel and were fortunate that Larissa was assigned to our project. She listened to our wish list and presented some great ideas and options most of which were implemented into the design. What impressed us most was Larissa's attention to detail and her willingness to go the extra mile to ensure the best possible finish. She communicates well and was always readily available to address any questions. Ultimately we credit Larissas professionalism and sound knowledge of the industry for our beautiful bathroom and we will most definitely be seeking out her expertise on further projects.

From the moment we met Larissa we knew she would be great to work with. Her attention to detail and ability to listen to what we wanted cemented our decision to hire her for our kitchen remodel. Not only did she listen but also showed us ways to choose a design other than what felt safe, all toward a wonderful outcome. We will be using her for future projects and feel confident she will do an outstanding job!