Medallion Cabinetry

Horrible cabinets . Cheap finish . Had cabinets installed 3 years ago. Finishing coming off in a few areas . They sent a rep out stating it’s normal wear and tear. . If this is the case. It should be coming off On the cabinets I touch daily . The bottom line is the finish is failing in certain areas .They want me to split cost to have it fixed . How about you send me 2 face drawers and stand by your product. I have shared my experience with every designer and contractor I know .

As professionals who has been working with Medallion Cabinetry for over a decade, we are confident our clients will have a beautiful, functional kitchen when purchasing Medallion cabinetry. It truly takes a team when renovation and we're happy to have Medallion on our side. Thank you!

In March, 2015, I purchased my $26,000 Cdn kitchen cabinets from this manufacturer. When I received the hutch doors they were wrong, they did not match the computer designed rendering. They took them back and replaced.. wrong size, but i kept them, took them to a cabinet maker and had them cut down 2 inches and repainted. Now 5 years later, my white cabinets are almond colour. When they were installed I had a humidifier put in as suggested to stop the wood from warping and I had 3M UV film applied to my main floor windows to stop the UV from potentially turning the white to off white. They still discoloured... except the 4 doors of the hutch which were painted by another tradesman in 2015, my 4th picture shows that it matches the original colour 4 years later. I reached out to Medallion, they said they do not serve Canada anymore and cant help me.. and said that their white only changes colour due to a smoky environment... so its my fault. I DONT ALLOW SMOKING IN MY HOME. I asked them what paint they used was it oil or water based.. they got back to me with the same cut and paste message. They do not service Canada anymore they cannot help me. When i bought from this company I was told they were purveyors of the highest standard in cabinetry. I always say you want to know how good a company is... have a problem with them... they dont return calls nor emails.. other than their generic .. we dont service Canada anymore. They do not stand behind their product. Buyer beware.

I have been using Medallion Cabinetry for 15 years now and am extremely satisfied with everything. The Gold and Silverline have amazing finishes that my customers love as well as so many customizable options to design an amazing custom kitchen. We have never had an issue that Medallion would not help us fix. I have attached a few pictures of jobs from 2018 and you can see they look amazing! We enjoy working with Medallion and love the product they offer!

We have had the pleasure of working with Medallion Cabinetry for more than three years. They offer plenty of colors and styles and keep up with industry trends. Their customer service is great and are always easy to get into contact with. We look forward to continue using Medallion Cabinetry in the future for our cabinetry needs.

From the moment i received the cabinets on the job, they were all warped. Never before in 35 years of design have I seen such abysmal millwork quality. I contacted the sales rep. who had the fabricator come to look at them. They suggested that they were warped because they needed to acclimatize to the house. As an architect with over 35 years of experience, I knew this was B.S. designed to get me off their back. I agreed to wait 3 months to allow them to "acclimatize" before hanging them. After 3 months, there was no change. The cabinets designed for over the refrigerator were so warped that the refrigerator would not fit, and the fabricator was forced to replace these units, but refused to replace the rest. After installing the rest of the cabinets, the central cabinet was so warped, the spacing around the doors is uneven all around and is so out of square that the doors cannot close. The cabinets are supposedly protected from defects and poor workmanship, but when contacting Medallion, they denied any claim on the quality of the cabinets. Their warranty is completely worthless.

for the money the quality of these cabinets did not live up to our expectations. we payed 35% more for a special stain and the the quality stinks. i could have done a better stain job myself. i have omega dynasty cabinets back in new jersey and they blow these cabinets away. they have a limited life time warranty thats not transferable.

Our experience with Medallion has been a nightmare from start to finish. Our bathroom order was 6 weeks late which kept our contractor from moving forward with our project. When they did finally arrive late, we were missing several doors. Half of our order was “on another truck” arriving 3 weeks later. The pieces that did arrive were damaged, forcing more delays. We did speak with 3 different Medallion reps and have never been treated more rudely. We had a second order on the way which we cancelled. We couldn’t get return calls, so we tried Twitter, and were blocked from communication. We now have cabinets installed with extremely shoddy craftsmanship, an uneven color match and broken pull outs. Could not be more disappointed. Save yourself the headache.

Medallion Cabinetry has been a valued partner for 10+ years. The cabinetry is gorgeous and the finishes are state of the art. If there are ever any issues, the company has always stood behind the product and resolves issues in a timely manner.

Very dissatisfied with our cabinets. The wood bubbled and the paint chipped off soon after the install. The company did not stand behind there product to do any repairs since it was installed by the previous owner who moved out after the renovation. Poor customer service and poor quality product.

I have to say I am very disappointed by the quality control. We are currently in the process of installing the cabinets for our kitchen remodel. Our kitchen is smaller (10ftx10ft) and there are not that many cabinets. We went with a two-tone in peppercorn and chai latte for the uppers. I will say the peppercorn color is pretty cool and very unique. So far we have had 6 cabinets that have had some kind of defect. The defects range from black marks to dents, to paint smudges, to the finish peeling. Sure they can order a replacement but it just causes delays. We had to push out the countertops and flooring since one of the base cabinets needed to be replaced. My neighbor just did their kitchen with UltraCraft and only had one tiny issue. If I could do it again I would go with another manufacturer. The overall quality control is lacking with Medallion. I will upload some more photos once the project is done. I just wanted to share my experience so far. Cheers.

My company has been purchasing from Medallion cabinetry since 2008. In the early years they produced an "acceptable" product. However, in more recent years they have become quite careless about the finished product and more so for volume sales. For example, finishes deteriorate within the first yr after installation. If you contact them they will say that is normal wear. If you purchase a painted or glazed product expect it not to have a consistant finish on door and drawer fonts. If you opt to purchase a touch up kit it will not match. Whenever product arrives at our warehouse we inspect for damage before delivery and installation is done. Every cabinet box always has an issue that should have been noticed in the prebox inspection. However, there is always a sticker placed onto the cabinet by a Jose' or a Miguel stating that your cabinet has been inspected for quality control. And good luck getting any sales representative to help remedy the problem quickly. They usually have a prepared speech ready to give for any of your issues and problems since they get a commission based on our sales. Buyer Beware!!! You are only a number to them!!