Pine Street Carpenters & The Kitchen Studio

We chose Pine Street for a full house remodel (replacing electric, plumbing, major structural revisions) of an historical home in the West Chester borough. Our primary objective was the highest quality work that would preserve the historical aspect of the home, but fully modernized and at the lowest reasonable cost. Nearly three years since we engaged them and we continue to feel like that was the best decision we could have possibly made. The essential things that made this experience wonderful for us, particularly as first-time home renovators, were the detailed planning and rigorous project management, the quality of craftsmanship and expert network, and the incredibly warm professionalism and care of the team. In sum, they delivered below our initial cost projections and ahead of time — nearly the opposite of all the horror stories we’ve heard about some of the other crews. In the beginning, it was a very difficult decision to choose Pine Street. Their cost projections were higher than their competitors by A LOT. I nearly dismissed them because of it. But the level of detail and thoughtfulness in the bid really won me over. When I questioned competitors about some of the detail included in the PS bid, they would always respond that if that happened, they would need to increase costs, etc. It really made me worry about what final costs would eventually be and I ultimately chose PS for their transparency and integrity. Perhaps the best element of the entire project was the onsite project manager. This is a person who will be your main point of contact throughout, who will have all of the answers and will ultimately know your home better than you do. This is an enormous gift and a real relief in what would otherwise be a stressful time. Ours would call us proactively, make great suggestions and recommendations (things that you just don’t know as you begin, but that are revealed as you get started). For example, he had a piece of reclaimed barn wood in his garage that he used as an accent piece in a stairwell or, in another case, was able to use parts of the existing rafters as trim in the bedroom. These little things feel brilliant when you’re trying to preserve the feel of the home and keep costs low — and these are simply things we never could have anticipated in the planning stage. This role in your remodel can really magnify the experience as a client. Another aspect to consider is that Pine Street has cultivated a network of people they trust over years of experience and working together. Every single person who came through our house was knowledgeable, respectful and responsive. The team would not have allowed it to be any other way. Further, at the end of the project, they gave us a portfolio of contact information for each person that had worked on the house, so if anything goes wrong or we need some additional work, we have a network of folks that know the house and that we know we can trust (and who, by the way, will be very quick to respond out of respect for their relationship with Pine Street). Finally, the part that is hardest to articulate, is the warm professionalism that the team brings. You’ll feel it first with Brendon when you call with your first inquiry, but you’ll leave feeling nearly astonished that the entire team carries it forward: problems will be addressed and solved before you even hear about them; the site will be clean at the end of every day without fail; the team will stop what they’re doing when you enter to make sure you can see and understand the steps that are being taken (and they never got impatient with our very frequent visits). Again, all things we didn’t know before we started but ended up defining the quality of our experience. It is an important decision to choose the right partner in these efforts. I can get easily stressed out by the volume of decisions that need to be made and was vigilant about costs and timing. The Pine Street team exceeded most of our expectations and left us knowing we made absolutely the right decision.

From design process to punch list, the team at Pine Street was professional and first rate. Dana and Matt were extremely helpful in helping me to carry out my vision of what I wanted in a kitchen. Aaron is the absolute best when it comes to carpentry; he is calm and meticulous in his work. Jimmy came in at the end of the project and made sure every detail was complete. He noted things that I had even missed and made sure they were corrected. Aside from their professionalism, the team was all so nice and such a pleasure to work with. I would recommend Pine Street without hesitation to anyone looking to remodel their kitchens.

Our experience with Pine Street Carpenters was excellent from beginning to end. Dana was wonderful during our design process, and Tommy and his crew were professional and left our house spotless when they left. Their work was meticulous and we're very pleased with the results of our master bath remodel. Highly recommended!

I worked with Pine Street on the design and build of my new kitchen, mud room and dining room, including an addition. It was a big project. Pine Street and their entire team were wonderful in every way, from the design through the build and all throughout the process. They stayed on scheduled and on budget, and they were extremely accommodating of all of my requests, going above and beyond to make my vision a reality! I highly recommend them, the workmanship was great and i get RAVES on my house. And it took less than 4 months, which I think was great (new basement under the addition, all new kitchen and mud room, new wall put up, 1 1/2 walls down).

Pine street is a very professional group. Workers are very professional and expert at their craftsmanship. Project manager did a great job pulling us all together. I would recommend this company. Personal. Likeable and great craftsmanship!

How often do you find a contractor who knows how to work with clients as well as they work with materials? Not very often in my experience, but Pine Street Carpenters is one of these rare firms that sets and meets high standards. They designed and renovated our entire second floor – a large and complicated project – in a way that minimized the disturbance and time to complete. When problems arose - as they always do with construction work - they were right on top of them: responsive and thoughtful. We are thrilled with the results, and when we tell our friends that we actually enjoyed the process, they can’t believe it! This is a unique firm, filled with people who show how much they care about the work they do and their relationships with clients.

Beautiful work! We had a very large scale renovation done by Pine Street that took about four months. Everyone was always very professional, they provided great design advice along the way when we were overwhelmed by decisions or just didn't have a clue, and for the most part they communicated well. This was a big project organizing lots of materials and people—including us, the clients, and juggling a few subcontractors that weren't from their arsenal doing other work outside of the project's scope (HVAC, knob and tube), as well as dealing with usual unexpected structural issues that always pop up, so of course there were a few minor hiccups along the way, and the project took a bit longer than initially expected, but this was also in part because of change orders we made (fancy bathroom tiles, an exposed stone wall, gingham tiled floor not in the original bid (Thanks, Houzz!)). All in all, a great experience. This was our first renovation and it was as painless as you can get. We've been recommending Pine Street for the high quality, good design suggestions and smooth process.

Pine Street is truly a top notch organization from start to finish. The communication and response was great and the time lines were met to perfection. That industry is littered with issues around those couple of aforementioned items and these guys go far above and beyond to be clear on them. Workmanship and quality were of the highest standards as well. I couldn't be happier with the experience of using PSC.

Pine Street Carpenters has been an excellent professional source to work with over the past several years. We have always found their service & support to be top notch. They have a very professional staff and take pride in accomplishing their projects on time and with a high level of quality.

Pine Street Carpenters did an excellent job all around. From the initial design discussions with Brendon on through the design revisions, the fixture/finish selection processes with Sean, to the project execution phase with Tommy, Pine Street was professional, accommodating and a pleasure all around to work with. The finish product exceeded our expectations in every area. Excellent service and guidance, excellent workmanship, courtesy and support throughout. We are very happy that we selected Pine Street for our kitchen and bath remodel.

Having our kitchen remodeled by Pine Street Carpenters was a wonderful experience. Everyone we met was talented and professional. Sean and Eric were always available to answer questions. There were no surprises!

I've enjoyed the privilege of working with the great team over at Pine Street Carpenters for more than 10 years now and can say without reservation, they are true professionals, dedicated to exceeding the client's expectations. Large or small, traditional or contemporary, the quality and level of finish Pine Street Carpenters delivers is truly second to none!