Eden Bath - Vessel Sinks
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Kitchen & Bath Fixtures
About Us
Eden Bath is a manufacturer and importer of unique vessel sinks made of natural stone, glass, concrete and copper. We also offer a vessel sink faucet product line.
Services Provided
Faucet Sales, Sink Sales
Credentials
2 Houzz Awards
3 Houzz Badges
Write a Review
15 Reviews for Eden Bath - Vessel Sinks
Pathak
Average rating: 5 out of 5 stars
Relationship
Client
I ordered a vessel sink and I am estatic with the quality and the finishing.. I definitely recommend edenbath for any kind of sinks. They have wide range of products.
July 28, 2021
Comment from Eden Bath - Vessel Sinks:
Thank you for taking the time to share your experience! We appreciate your comments and are very glad you are pleased with your purchase!
Melissa Ledgerwood
Average rating: 1 out of 5 stars
Relationship
Client
BUYER BEWARE!!! Get a photo of your actual sink before you buy!
I bought 2 Rectangular Turquoise Blue Foil Glass Vessel Sink with Black Exterior and the foil in the glass was poorly placed and you can see the seams. One of the sinks does NOT look like the photo on their website. They said that was part of the manufacturing process. Nowhere does it state that on their website that the bottom may have markings and they don't provide photos of your sink before you agree to buy it. Had I known that the bottom would look substandard I would not have purchased it!
When I asked to exchange it, they expect me to pay for the shipping of the substandard vessel back to them even though I did not agree to purchase this product with these markings. It is poor customer service to not make this right.
February 24, 2021
msdiamond441
Average rating: 5 out of 5 stars
Relationship
Client
I love love love the sink I ordered from Eden Bath. I reviewed the photos of the sinks and sizes they had in stock. Ordered the sink and size I wanted, it was delivered fast and in perfect condition.
November 12, 2020
HU-529135107
Average rating: 1 out of 5 stars
Relationship
Client
DO NOT BUY any of their concrete sinks. Sealing on them is mediocre at best and our sink started cracking in half! As a result, we now have more plumbers fees, had to send our vanity top back for more drill work, mess up the new paint job along the backsplash, etc. in order to put in a regular sink. So now we have a new project when we thought we were done, costing us an extra $1,000. Even if we had replaced the sink with another of their sinks, they refused to pay for plumbing costs to compensate for the bad product causing all of this. All they did was reimburse the sink and offered me a coupon for 50% off. A company that truly stands behind their product would make sure that the customer is not out anything as a result of their defective product.
October 31, 2019
Comment from Eden Bath - Vessel Sinks:
Customer brought issue to our attention, it was diagnosed as a sealer failure and a replacement sink was offered. Customer was given a chance to switch to any other sink in our line, including stone alternatives. Customer chose to replace the sink with the same model.
A sealer failure means that water is able to get into the sink and continued use will result in deterioration of a concrete sink. Customer continued to use sink during the time he was deciding on a replacement and while the replacement was shipping. The sink further deteriorated and cracked.
While the replacement was in transit, customer changed his mind and requested a refund instead. Customer was reimbursed for full cost of sink, we provided a label for the customer to return the sink at our cost, and offered a 50% discount for the purchase of any other sink they might want. This discount would have covered the cost to have a plumber swap out one vessel sink for another.
When we received the replacement sink back from him, we discovered it had been sent back without any of the protective secondary packaging we use to prevent it from breaking or being structurally compromised in transit.
Customer chose to switch to an under mount sink instead of a vessel sink, which required a large hole to be cut in the counter for installation vs. a 1.75” drain hole for a vessel sink. This naturally results in increased costs. Switching to another vessel sink would not have required the counter to be removed and reworked.
Sealer failure has occurred on less than 1% of the sinks we’ve shipped with this carefully researched sealer chosen for the best look and protection. Naturally, the customer was unhappy as 100% of the sinks he received experienced this issue. We’re sorry that the customer received a sink with this issue, but we tried to rectify the situation as best we could. We have examined our manufacturing procedures and also put additional testing procedures in place to further reduce the risk of any other customers having a similar issue.
A sealer failure means that water is able to get into the sink and continued use will result in deterioration of a concrete sink. Customer continued to use sink during the time he was deciding on a replacement and while the replacement was shipping. The sink further deteriorated and cracked.
While the replacement was in transit, customer changed his mind and requested a refund instead. Customer was reimbursed for full cost of sink, we provided a label for the customer to return the sink at our cost, and offered a 50% discount for the purchase of any other sink they might want. This discount would have covered the cost to have a plumber swap out one vessel sink for another.
When we received the replacement sink back from him, we discovered it had been sent back without any of the protective secondary packaging we use to prevent it from breaking or being structurally compromised in transit.
Customer chose to switch to an under mount sink instead of a vessel sink, which required a large hole to be cut in the counter for installation vs. a 1.75” drain hole for a vessel sink. This naturally results in increased costs. Switching to another vessel sink would not have required the counter to be removed and reworked.
Sealer failure has occurred on less than 1% of the sinks we’ve shipped with this carefully researched sealer chosen for the best look and protection. Naturally, the customer was unhappy as 100% of the sinks he received experienced this issue. We’re sorry that the customer received a sink with this issue, but we tried to rectify the situation as best we could. We have examined our manufacturing procedures and also put additional testing procedures in place to further reduce the risk of any other customers having a similar issue.
OTM Designs & Remodeling Inc.
Average rating: 5 out of 5 stars
Relationship
purchased from this company for my client
I purchased a sink for a client of mine on your website and they LOVED it, and that satisfied me and convinced us that you are definetly going to be recommended to future clients. Thanks for the great products!
June 27, 2013
bluenosergal
Average rating: 5 out of 5 stars
Relationship
Purchased product
As part of a major bathroom renovation, we purchased two cooper sinks from Eden Bath. The service was efficient and the service staff courteous and knowledgeable. We are very happy with the product and our new bathroom.
September 30, 2012
gailkn
Average rating: 5 out of 5 stars
Relationship
I found the product on-line
I have a bio-fuel fireplace which I purchased from Eden Bath and LOVE. It is efficient and beautiful. It allows ambiance in the tub as well as a nice WARM experience. Since it mounts with just a bracket, I have one outside on my deck too so I can transport the fire place when I want to have a nice fire on my deck. Am thinking of just getting another one soon. Just wish the Bio Fuel was a little less expensive. Thanks, Gail Niedfeldt
September 3, 2012
corasmom
Average rating: 4 out of 5 stars
Relationship
Other
We purchased a vessel sink from Eden Bath. The selection was wonderful. In fact, it was the only site we found that had the size of sink we needed. Our only frustration was that the sink was being shipped from the United States even though the company is based in a town less than two hours from where we live in Ontario. However, it did arrive by the time we needed it, and it arrived in perfect condition. All in all, we are very happy with our purchase.
September 1, 2012
stevemcd99
Average rating: 5 out of 5 stars
Relationship
home installation
I needed a vessel sink for a bath remodel that we were doing. I found Eden online. The Website showed a very clear depiction of the sink. After we ordered the sink and installed it we are very happy! It was exactly what we wanted. Very high quality. We did not see this with other Websites.
August 25, 2012
Susan
Average rating: 5 out of 5 stars
Relationship
purchased from their website
I was very pleased with my interaction with Eden Bath. I purchsed a beautiful vessel sink on line, and it was exactly as depicted on the website. The sink came quickly and was just want I wanted. I would have no hesitation to purchase from Eden Bath again, or recommending them.
August 22, 2012Last modified:September 29, 2012
petrified
Average rating: 5 out of 5 stars
Relationship
Client
Eden Bath provides an excellent product AND customer service! I would highlighly & have recommended them to friends. I would definitely use this company again.
August 22, 2012
Lynette Ringel
Average rating: 5 out of 5 stars
Relationship
product purchase
We were in the process of remodeling our kitchen and searched the web for many items we used during our project. The Eden Bath site was a great site for providing exactly what we were looking for. Their service was very helpful in getting our order to us quickly. And the sink we ordered was exactly what we were looking for!
Would we use them again . . . definately.
August 21, 2012Last modified:September 29, 2012
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