
Warmup US - Floor Heating Systems
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Kitchen & Bath Fixtures
About Us
Warmup Electric Radiant Heating Systems is the world's best-selling Floor Heating Brand. Manufacturer of electric heating solutions for under tile, laminate and in concrete. Warmup can be used as a bathroom luxury, or to heat the whole space. Warmup is ideal for bathrooms and showers, basements, home offices and kitchens.
Services Provided
Faucet Sales, Shower Sales, Floor Heat, Shower Benches, Snow Melting Systems, Towel Warmers, Mirror Defoggers
Areas Served
Bethel, Brewster, Brewster Hill, Danbury, Easton, New Fairfield, Newtown, Patterson, Peach Lake, South Salem, Stamford, Nationwide
Awards
Warmup is ISO9001 certified and accredited by: SEMKO, UL, GS, CSA, CERTIFY, VDE, BEAB, KEMA.
29 Projects
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29 Reviews for Warmup US - Floor Heating Systems
Newest first
Average rating: 4.6 out of 5 stars4.6|29 reviews
Work Quality5.0
Communication5.0
Value5.0

James Gammello
Average rating: 5 out of 5 stars
Relationship
Client
We purchased 2 systems for heating our kitchen and living room. Whenever we call we get to speak with a person immediately.
While other companies are making excuses for poor technical support or service. Warmup is providing top of the line support and assistance. Thank you Maria and support team.
December 22, 2021

HU-714190984
Average rating: 5 out of 5 stars
Relationship
Client
One of the best experiences with a company I have had in a very long time from the beginning to the end of the project. Great product, great price, great customer service I even call back to thank the person who helped me the entire time. THANKS A MILLION WARMUP
CLARENCE
October 28, 2021

Jill Stojanovich
Average rating: 1 out of 5 stars
Relationship
residential customer
Had to replace a previous model when it stopped working after 3-1/2 years. Our old model had a portrait-oriented screen and the electric box and hole in the wall was oriented for that. New model is landscape orientation. We called the company to ask about replacing it and they sent us a template which was supposed to resolve issues. When we went to replace, we would have had to chop a new hole in the wall, install a new gang box and patch the wall. We installed it sideways, it’s gonna have to do. I will put a photo on the screen to disguise it. Disappointed.
April 1, 2021
Comment from Warmup US - Floor Heating Systems:
Hi Jill - We apologize for your disappointment and we would like to help! The thermostat replacement should have no issues mounting in a normal single gang box and the back plate cover should provide the necessary coverage. Please feel free to call us at 888.927.6333 to discuss further.

John Weinstein
Average rating: 5 out of 5 stars
Relationship
Client
I cannot begin to say enough great things about our new Warmup floor. We installed the DCM-Pro Uncoupling System along with the 4iE Smart Thermostat in a fully remodeled master bathroom with Walker Zanger porcelain tile on the walls and floor. The peel and stick membrane (the mat) made the installation quick and easy. Our tradesmen all loved it. The floor heats up so quickly and the thermostat can be controlled on my iPhone via their app so nicely!! The control on the wall looks like a mini ipad and is very easy to set up and use. Last week it got rather chilly here in Philly and from my phone I cranked the "target heat" to 82 degrees for the first time using the system. In only about 20 minutes the floor and whole room was toasty warm and within 30 minutes I was turning it down as it performed like a champ. The project is still underway waiting for some fixtures and glass work to complete it but so excited with the Warmup radiant heat we keep playing with it and using the shower and tub in this unfinished space anyway. The product is first rate just like their management. Thank you Warmup!!!





September 22, 2020

Lauren Bond
Average rating: 5 out of 5 stars
Relationship
Client
We had a very unique project converting our school bus into a tiny home. This demanded a very particular heating solution that didn’t take up very much flooring thickness (headspace is very limited in a bus ;)! The install was super simple and direct and they send you everything you need to do it well! We tested it out on our road trip out west and it worked FLAWLESSLY. The thermostats they provide look nice and are very customizable for a program that works for your needs!
September 17, 2020

Candy McKay
Average rating: 5 out of 5 stars
Relationship
Client
My driveway has Warmup heating mat with controller system installed in 2018. When the heating mats work, it works like a charm!
March 11, 2020Last modified:September 1, 2020

Oscar Rodriguez
Average rating: 1 out of 5 stars
Relationship
Client
If you are in the market for floor heaters, be sure to avoid WarmUp. If anything goes wrong with their product, the customer service will offer to rent you a tool so you can figure it out on your own. What they will in no case offer to do, is send a technician to to help, this despite their offices being 20 minutes away. Buy from someone that stands behind the product, not from WarmUp.
February 7, 2020
Comment from Warmup US - Floor Heating Systems:
Dear Oscar- While we understand your frustration, we do stand by our products nationwide. Warmup provides the products, not the installation or repair service, that is correct. We do require, as a matter of safety, for a licensed electrician to do the installation or make the repairs. Our customers can loan out tools and get complimentary repair kits, while Warmup will be guiding the licensed electrician over the phone until the cause of the failure is determined. Per our warranty policy, if it is a product failure and not due to installation, Warmup covers the cost of the Warmup products purchased. If installation had a hand in the failure, Warmup provides the support listed above. Please email our Customer Experience team at ussales@warmup.com. They will be happy to help.

mario soto
Average rating: 5 out of 5 stars
Relationship
Client
Purchased our floor heater for our tiny house . Warmup is very DIY friendly and has amazing customer service that helped us along the way. Was so DIY friendly
My wife was able to lay down there peel and stick membrane and even lay down the floor heater wire with ease. There towel warmer was simple to instal and when we needed help there customer support was only a phone call away. We will be using our floor heater through out our tiny house to keep our feet toasty and heat our home .




June 14, 2019

David Piehler
Average rating: 1 out of 5 stars
Relationship
Homeowner / Product User
Only after you get the product and review the setup directions do they tell you that this only works if your WiFi password is 10 characters or less. If yours is longer, like mine, you either reprogram your WiFi router and all your WIFi devices with a new password or you don't use WiiFi. Furthermore, the interface for entering letters and numbers lacks a keyboard and is not very convenient.
December 21, 2018
Comment from Warmup US - Floor Heating Systems:
Hi David,
We are so sorry to read that you are unhappy with your device. We have made a software improvement and the password restriction does not exist on the latest 4iE software. A quick connection to a hot spot will update the thermostat software and allow for your WiFi password if it is not too late.
If you experience any issues please do not hesitate to call us at 888-927-6333 - we are always more than happy to help!
The Warmup Team
We are so sorry to read that you are unhappy with your device. We have made a software improvement and the password restriction does not exist on the latest 4iE software. A quick connection to a hot spot will update the thermostat software and allow for your WiFi password if it is not too late.
If you experience any issues please do not hesitate to call us at 888-927-6333 - we are always more than happy to help!
The Warmup Team

paindonthurt
Average rating: 5 out of 5 stars
Relationship
home owner
I’d give more stars if possible. The customer service is absolutely the best! I took an unused basement and turned it into my dream theater. We built the house in 2009. I was concerned with the basement being cold but was assured by the HVAC guy it’d be fine. WRONG! It’s been so cold in the winter we’ve never used it. I decided I finally wanted my dream man cave. A University of Michigan football themed room. But, I wanted it to be warm. I looked at baseboard heat-ugly. I looked into adding a 2nd zone to our furnace-expensive. So I thought, we love the Warmup heated floor in our master bathroom, what options do they have?
I found the heated foil that goes under carpet. Yep carpet! Well that settled it. Warmup was the way to go, AGAIN! I will admit I’m a novice and went about the entire process of purchasing and measuring etc backwards. I would highly recommend contacting Warmup 1st thing and letting their excellent customer service step you through the process.
Needless to say after probably a couple dozen phone calls and emails I was able to complete the project. It’s actually very simple. It surprised me and the electrician how easy it is to install. I went with the 4iE smart thermostat (I highly recommend) and setup was a breeze. If you have issues with it or the app, the Warmup YouTube page will take care of your issue. Plenty of videos to walk you step by step through any issue. If you’re still having issues, calling the 1-800 number gets you immediate help.
I used the room for the 1st time Saturday. I watched college football for 12 hours straight and was more than comfortable. And I didn’t even put foil mat under the entire floor due to furniture issues. If I’d have added more foil mats it probably would be hot down there. I absolutely love my man cave and it’s far from done. Memorabilia isn’t on walls yet etc but it’s useable. FINALLY!
Maria and Janis were such great help, I just have to mention them personally. What great ambassadors of Warmup they are. I’m sure all are great but they are the two that I dealt with.
Btw my cats and dog love the floor. They don’t want to go upstairs at bedtime. Lol. I can’t wait to finish the room and watch football and movies and enjoy family time in a room that was basically useless beforehand. Warmup I can’t thank you and your employees enough for making this happen and putting up with me and all my questions. You’re the BEST!




November 13, 2018Last modified:November 13, 2018
Comment from Warmup US - Floor Heating Systems:
Thank you so much for taking the time to share your experience. We love the way that your space turned out and we are so happy to hear that our product added the warmth that the space was missing. We hope that you (and the pets!) enjoy making memories in this lovely new theater room!

Scott Lewis
Average rating: 5 out of 5 stars
Relationship
customer
WARMUP, their products, and their customer services is absolute ACES. I have been replacing the heated floor in my bathroom with the latest and greatest and turned to WARMUP due to their best-in-class innovative and flexible products, competitive pricing, and stellar customer service. We laid their latest DCM PRO heating system, using their new sticky back uncoupling membrane which allows ultimate customization and flexibility of install, and are using their latest 4iE WiFi thermostat with awesome web and app integration for ultimate control and customization. Their support team was incredibly responsive via social media and phone, helping and guiding me every step of the way. I sent pictures, asked dozens of questions, and they were there guiding me, a beginner, to a flawless installation. The install was actually incredibly easy with their simple instructions, but I asked a bunch of questions anyway to learn and double check everything since I'm a perfectionist. Anyhow, go with WARMUP, without hesitation. You can beat their combination of outstanding products and stellar customer service, whether you're a DIY person or a big-time electrician, tiler or contractor!

October 13, 2018Last modified:October 20, 2018
Comment from Warmup US - Floor Heating Systems:
Hi Scott,
Thank you for sharing your kind words! It's been a pleasure assisting with your installation. 75 square feet of DCM-PRO Cable and 80 sf of Peel-and-Stick Membrane in 1.5 hours...I think you folks are record setting in the US! Thank you again for sharing and trying out our latest products!
The Warmup Team
Thank you for sharing your kind words! It's been a pleasure assisting with your installation. 75 square feet of DCM-PRO Cable and 80 sf of Peel-and-Stick Membrane in 1.5 hours...I think you folks are record setting in the US! Thank you again for sharing and trying out our latest products!
The Warmup Team

paul jenkins
Average rating: 5 out of 5 stars
Relationship
Colleague
Warm up is the best heating system on the market, I have been installing tile for over 30 years. As most know in the 90s heated floor systems were a nightmare to install and most of the time they didn't work, now with the warm up system , I always go for upsell to add under floor heating, And no more nightmares . Great products, I highly recommend this product


October 3, 2018Last modified:October 16, 2018
Comment from Warmup US - Floor Heating Systems:
Hi Paul - Thank you very much for your review. We are very happy to read that you appreciate the Warmup systems, especially the FOIL and the DCM-PRO Membrane. Watch out for the Peel-and-Stick Membrane version! It will save you 40% of your time because you will not need the thinset layer underneath the Membrane. You will love it! Best, The Warmup Team.

3 Ideabooks
Contact Warmup US - Floor Heating Systems
52 Federal Road, Unit 1F
Danbury, CT 06810
Danbury, CT 06810
Typical Job Cost $500 - 5 million
An average bathroom project (10 x 10) with 4iE Smart programmable thermostat will retail at $500, a mid-size kitchen (15 x 15) will retail at about $1,200. We can also produce large scale commercial projects.
License Number 2675905
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