Acclaim Renovations and Design
8550 East Ave
Mentor, OH 44060
Basement Remodeling, Bathroom Remodeling, Custom Bathroom Vanities, Custom Cabinets, Custom Countertops, Custom Kitchen Cabinets, Custom Walk-in Closets, Home Additions, Home Extensions, Home Remodeling, Kitchen Remodeling, Basement Design, Bathroom Design, Kitchen Design, Laundry Room Design, Pantry Design
Chardon, Cleveland, Fairport Harbor, Grand River, Highland Heights, Kirtland, Kirtland Hills, Mayfield, Mentor, Mentor-on-the-Lake, North Perry, Painesville, Richmond Heights, Waite Hill, Willoughby, Willoughby Hills, Chagrin Falls, Beachwood, Pepper Pike, Cleveland
Accredited BBB Business NARI Certified Member Lake & Geauga Area Association of Realtors, Inc. Member National Kitchen & Bath Association Member Best of Houzz Design Award Winner Angie’s List Super Star Service Award Winner Big50 Remodeler's Winner
I always try to take the high road but you make it really tough. You have been nothing except for conniving. You paid me in full when the job was complete. You loved how the bathroom and closet were done and the finishes applied. You had zero complaints and now you want to post comments that simply are not true? One of these days I will figure out what we have done to you which, frankly, I know we have done nothing but be a great contractor to you.
You are the one that authorized us to cut the joist because you wanted the drain dead center of the shower floor. You were adamant even though I expressed to you in not uncertain terms that it should not be done. Your comment of, "Do what I ask or leave" is what followed my vote against cutting into the joist. The pictures you post do not show the reinforcements we installed which have worked well for the last eight years.
So, we cave to your demand, reinforce the cut joist, and now you post these out-and-out lies?? You take the word "unscrupulous" to an entirely new level, in a very inferior way.
I now believe, 100%, all of the comments I heard from other contractors working in your home. Your poor treatment of everyone is a testament to your obvious narcissism.
To any contractor reading this, please heed this advice, do not work for Phil Carl or TOni Franklin, his wife or girlfriend - I'm not sure. Interestingly enough, I have not heard from or seen Toni who has no problem voicing an opinion which tells me she has left the house or knows that Phil is acting like a fool.
Thankfully, Phil, I now know what an appalling person you are to everyone. I do not take your comments seriously simply due to the fact that I know the work we completed for you was top notch. You know it too, you paid me in full without question!
Be sure to refer us to anyone you know considering a home improvement project.
Bob Gallese, Pres.
Acclaim Renovations & Design.