Ashton Renovations

Ashton Renovations (Mark and Chris) did such a great job with our Kitchen and Dining room renovation. We have and will continue to recommend Ashton Renovations to family and friends. We had a newborn and a 3 year old, and, for some reason, we thought it a good time to renovate! Mark and Chris took great care in making sure everything went smoothly, and managed our demands to move quickly. They offered us great design advice along the way and they took the time to carefully explain our budget and how each decision would affect our budget plan. Ashton Renovations has a great list of suppliers - they delivered great work and kept the job site clean. Overall, communication on the project plan and why a project timelines had to shift was challenging at times, but Mark was available to discuss at anytime and he tried to find ways to keep the project on track. On every job, there is always some unexpected turns (in our case, a decade old exterior wall leak), and while there were tense times, we always trusted their judgement and commitment to doing the job right, the first time. We plan to invite Ashton Renovations back for a quote on our garage/secondary suite redesign, if they are interested.

We recently completed a whole house renovation with Mark Ashton and his team. The core project took approximately 4 months and then a few months for final finishes after we moved back in. We completely gutted the kitchen, bathroom, all the wood floors are new, windows and exterior doors all new on the main, paint throughout, updated plumbing and electrical. The results are outstanding and the quality is excellent. After interviewing several contractors, we actually lost confidence that we could get this job done within the budget we wanted to spend (and the scope we wanted). Mark's relaxed but organized, flexible and consultative approach to renovation projects restored our confidence, and is what made this a success for us. We liked his approach to project management, and his process/steps right away and helped make it easier for us to understand what to do. I also appreciated having his guidance in materials selection sources that was within our style, quality needs and budget. The whole team is easy to work with, friendly and are passionate about what they do. Having never renovated before, it took a little longer than we anticipated with some delays (unavoidable) - make sure to assume more time than you think and expect some challenges. Mark always responded quickly to calls and worked with us through any issues rather than avoiding the situation. This was very much appreciated and we were able to always resolve to our satisfaction. We are already planning our basement renovation with Mark and can't wait to get started!

Worked with Mark and his team over a year long process. Fully gut renovated a large condo kitchen and two bathrooms. During the process Mark was always realistic with budgets and expectations. He was very good at assisting and building on our ideas to make each room better and more functional. In the end the only items that went over budget were when we decided on more expensive material options. The Ashton team was exceptionally good dealing with our condo building staff and management. They were always aware of keeping the work area and building common areas clean.

Five stars (more if I could give them) for Ashton Renovations. I adore my bathroom! I had a one-of-a-kind ceramic sink that I wanted to install, and their design was perfect. A tiny condo bathroom now has a luxe, individual look. Mark returns calls and emails promptly. Every person he sent (plumber, painter, electrician) was competent and friendly. The stone companies he works with, Charisma stone, had beautiful materials. When I had a last-minute change of mind on one of the choices, Mark rolled with it. Kind, mellow and competent. What more can you ask of renovators coming into your small condo space? If you want a cookie-cutter fast job, this isn’t for you. But if you want something individual, that will take time but please your whole soul, Ashton Renovations is the best.

Our experience with Ashton Renovations was overall (very) positive and I would recommend them for general house renovations. What We Did: Entire basement reno + wall removal + whole house electrical + other Things that are top of mind when I think about our experience is that Mark Ashton has high integrity and cares very much about the work he completes. Mark and his crew are also very thoughtful and considerate about the work he completes and he and his staff take time and care to do their jobs thoroughly and properly. This was our first renovation and we have heard and seen numerous jobs that seemed to have been done quickly and in some cases carelessly. So this attention to detail and quality craftsmanship made our first experience a very positive one. The core Ashton Renovations crew was also exceptionally tidy both during the demo and just in general when working here. Even though we were not living at the house through the renovation, they clearly took great care to leave the place clean and safe each day after working. This was very much appreciated as we were regularly visiting with our child and dog to spend time at the house as well as review the work done. The only exception would be the first set of sub-contracted electricians we used through them who left the house noticeably messier than the Ashton Crew. However, the second set we used on later work were very nice and helpful as we had lots of questions for them and they were working in tight quarters. I would also say the core team at the time we worked with them were very friendly and courteous which was important as we have a young daughter as well as a dog who were very comfortable with them working in the house. The only negative thing that occured during our job was that it took longer to complete than we had anticipated and we felt the communication about the delay could and should have been better communicated. I had expressed this to Mark who acknowledged this and agreed to do a better job both with us and other customers in the future. All in all, the Mark and his crew did an excellent job on our house and we would definitely recommend them.

I have worked on many projects with Mark photographing his residential renovations. I am always amazed when I walk into his finished high quality designs with only the before reno pictures for reference. He delivers beautiful and detail finished work! I love working with Mark for a number of reasons. He’s professional, well spoken, respectful and focused. When working with him, he knows what he's looking for and is able to communicate his thoughts coherently. Mark and his work crew are a pleasure to work with.

Mark Ashton of Ashton Renovations, did a complete demolition/ reno of our kitchen with sliding doors to the backyard and skylights (eat-in area) which gives a bright and open feel to the space. Also, Ashton renovations gave us the open concept to the Living room that we have always dreamed of. By removing the wall between the kichen and living room, an open concept was achieved; making the space more spacious and cozy. In addition, a stone feature wall in the Living room added luxury to the overall look. Aston renovation was very professional throughout this process. There was a few hiccups at the start of the work ( previous roof damages and asbestos in the kitchen tile), which was resolved by Ashtons. These issues affected the overall budget and pushed the timeline further, but overall we are left with exactly what we envision. The kitchen is more functional and the openness to the Living room allows for a more interactive experience. The entire staff was professional and friendly. I also like that we could check the builder trend website and check out what's being scheduled. We would definitely recommend Aston Renovation to anyone who is looking for professionalism and quality work!

We had a positive experience with a powder room renovation done in 2017 and chose Ashton Renovations once again to demolish and renovate our two upstairs bathrooms. We had the confidence that workmanship and quality of building materials would meet our needs. We appreciate Mark's knowledge, experience, assertiveness and his assistance in choosing products (e.g., tiles, cabinets, plumbing fixtures). We are very pleased with our two fully renovated bathrooms. Mark and his team are polite, personable, efficient yet respectful of our home, and effectively communicated and managed expectations with regards to their daily schedules and tasks.

I hired Ashton Renovations last year to complete work left incomplete by a previous contractor, so when I needed a contractor again, I went back to Ashton Renovations. Recently I moved, and did renovations at the same time. Most times, not a good combination, but I had no choice. The team at Ashton was professional from beginning to end. Mark guided me through the start of the renos just after I’d moved — a very stressful time, for sure. Chris was equally supportive, and the quality of his work is outstanding. They both appreciate and understand client concerns, and do what it takes to address and resolve them. Working with Ashton is not like any of the stories you hear about contractors — they’re absolutely reliable and committed to providing a quality customer experience. I was relieved to be able to depend on both Mark and Chris.

We hired Ashton Renovations to renovate three bathrooms and replace all inside doors in our mid-seventies townhouse. Mark Ashton was very professional, with detailed pricing and a willingness to discuss design options. Mark was also able to recommend great suppliers to help us choose our materials and fixtures. The renovation team were organized, polite, and highly skilled. They were able to expertly deal with crooked walls and warped door frames. Both Mark and the renovation team were also great at fixing any issues encountered during the work. We are very happy with how the renovations turned out and would definitely work with Ashton Renovations again.

I had to give this review a lot of thought because my renovation did take longer and costs went over what I had planned to spend. However, when I really thought about it, I think Mark delivered most of my expectations. I have done many other renovations with a variety of different contractors. I would say that Mark Ashton is way above average when it comes to taking my calls and getting back to me. He also has a sense of honesty, responsibility, and integrity which is refreshing. On the not as positive I would have liked to have seen more supervision and coordination of the trades. Sometimes I did not realize a trade or material delivery was coming. Mark does use a good construction management program but I could not get it to alert me when he was scheduling a trade or delivery. I also would have preferred a few more site visits by him or one of his staff to ensure better continuity. Trades also sometimes had questions which I think they should have already known from Mark. I take some responsibility for some of these issues because I was busy during this time and it probably would have gone smoother if I was always there to supervise. Overall I would strongly recommend Ashton Renovations for their value and integrity. All renovations have unexpected surprises and highs and lows but unlike some contractors, Mark Ashton will always communicate with you and not leave you high and dry.

We found Mark through a referral and hired him to renovate our kitchen. This included removing and replacing all cabinetry and drywall, updating and adding electrical, updating light fixtures, new tiling, gas hook-up, and installation of new appliances. From beginning to end, this project started in late-July and was completed by late-December 2016 (5 months). Mark and his crew are trustworthy, reliable people who take pride in their work and are really great at what they do; something you would want in any contractor who works on your home. Overall: Pros: - Really good at what they do - Responsive whenever an issue came up and dealt with it professionally - Used "Buildertrend" digital application to project manage - Warranties his work Cons: - Time to complete the project was a bit extended for what the project was; although some of this was outside of Mark's control. - Some sub-contractors (mainly electrical) were not representative of Mark and his crew's level of customer service. - Could be more proactive with regular communication, even if nothing is happening that week, but most importantly if attendance of the home owner was necessary on certain job days. More advanced notice would be ideal. All-in-all - great work and we're very happy with our updated kitchen. Would recommend.