Drew Efimoff of Coastal Designs and his team of contractors did an amazing job on our complete kitchen remodel. In short, the workmanship was impeccable, he finished way ahead of his estimated due date, and he did the work for exactly the amount stated in his proposal. Drew was also one of the most responsive individuals I have ever worked with in any profession. He personally answered the phone every time I called, he responded to every email and text within a very short period of time, and he was exceptionally punctual to every meeting we arranged.
We first contacted Drew in early August of 2019 based on a recommendation from a friend. He answered the phone directly, and we set up a meeting to discuss possibilities of a kitchen remodel. He arrived exactly at the designated time, and spent a lot of time discussing options and approximate costs. Once we told him we were serious, he returned to make detailed measurements so he could provide us with a quotation. In about a week, we had another meeting where he presented us with a beautiful proposal, including some design options. The proposal was over 20 pages, bound and with section tabs. Each step of the project was detailed and costed.
We accepted his proposal, and arranged to start work on Oct. 31st. We were planning to be out of town for the month of November, which would make things easier for everyone. Per the agreed payment schedule, we provided a deposit for cabinets, and worked with Drew and some excellent and very experienced suppliers to select appliances, flooring, counter tops, and backsplash. Drew knew the people we should work with and made excellent introductions which made this part of the process quite easy.
Drew and his crew arrived on schedule to start demolition as we prepared to vacate the house. While we were gone, Drew sent occasional pictures so we could see the status. I also returned a few times to check things out in person and take care of personal matters. We were unbelievably surprised when we returned two days before Thanksgiving to find the kitchen 98% complete with flooring, cabinets, counter tops, tile backsplash, new lighting, and plumbing. The day after we returned, appliances were installed, and we had a functional beautiful new kitchen. Coastal Designs went from start to finish in less than 4 weeks. Drew guaranteed less than 8 weeks, and we were hoping he would finish in around 6 weeks. We never expected to come home to a virtually completed kitchen remodel.
Also, Drew was exceptionally good about follow-up details. He sent a cleaning service over to dust the whole house, a carpet specialist get the carpet perfectly butted up with the tile, and the painter to make minor touch ups as necessary. He also helped make minor adjustments to cabinets so everything aligned and operated perfectly.
We are so very happy! We might have been able to save a few bucks with another contractor, but I don't think the results would have been near as good or as easy for us. I really can’t imagine a remodeling project could go any better than what Drew and his Coastal Designs team achieved.