Custom Kitchens by John Wilkins, Inc.

This was our fourth project with Custom Kitchens since 2016. Previously they remodeled our kitchen & downstairs bathroom. Then we converted our garage into an ADU with their expert help and subcontractors. Next came a new deck and finally a complete remodel of our upstairs bathroom this past September. Each project is assigned to a project manager, who sets the schedule for all the subcontractors, assures the appliances, cabinetry and construction supplies are delivered when needed according to the master timeline. As with all our other projects, the result was exactly what we wanted, the quality of workmanship perfect and we have a beautiful upgraded bathroom. If you have a remodel project in 2024 call Custom Kitchens, you won’t be disappointed.

Custom Kitchens understood what we needed to accomplish and provided an excellent customer experience. Their approach is to have a designer and a project manager interview you at their offices, then visit the home to do measurements and tailor solutions. The quality of the materials and workmanship was exemplary.

Several years ago, Custom Kitchens did a first-rate remodel of our bathroom, so when it came time to remodel our kitchen, we had no question who we would chose for the project-- and once again, Custom Kitchens came through with flying colors. We worked with the same wonderful team on the kitchen project: Barney as project manager and Chrysan as designer. They worked with us patiently to come up with a proposal to accomplish just what we wanted. The project moved along smoothly and on time. Barney kept a sharp eye on the progress, and his team of workers were not only skilled at what they did but pleasant to have around. Both Barney and Chrysan were available to us and responsive if we had a question or need. We couldn't be more pleased with the process of the remodel or with the final product - a beautiful and much more functional kitchen!

Custom Kitchens has become the go-to company for our house improvements. They have now done four major projects for us over the last ten years. Why do we hire them? Because their lode star is perfection and they work to the timeframe of their schedule. This is a company that knows how to find and vet the right craftsmen who are dedicated and take pride in doing a stellar job. The company is owned by Jerry and Joy Wilkins. They run it with a view to the total satisfaction of their clients. Joy is a superb designer and her taste is impeccable. WithCustom Kitchens you can’t go wrong.

I just took my first shower! It was different, wonderful, and felt just like the me I was looking forward to. All your employees and subs were very ptoffessional, polite and knowledgeable. What a wonderful experience [ Now that the wait is over.] Sent pics to family, friends and my condo neighbors. They all responded with WOW.

Custom Kitchens provided exactly what we needed for our kitchen and fireplace remodeling project. Starting with the project design all the way through construction management, they simplified the process and made our remodeling project easy. The quality of work was exceptional and their crew was courteous, clean and professional. We are so happy with our new bigger, brighter and super functional kitchen!

This is the second time I have used Custom Kitchens for a project. They did an excellent job on my kitchen several years ago and I used them again to remodel my bathroom. They are extremely knowledgeable about design and were very helpful and supportive during the design process. Thanks to Joy for helping me decide on tile etc.! They worked hard to adhere to my budget which I appreciated. The project manager did an excellent job of coordinating the subcontractors and keeping me informed about when they would be coming. This was very important to me since I have a dog. The workmanship was excellent and all the workers kept their work areas neat throughout the whole process. Their subcontractors are top notch. I'm extremely happy with the end result and would use them again.

Custom Kitchens did an outstanding job remodeling our small, dated kitchen. Just designing for a space that had a window, a sliding glass door along with two doorways into the adjoining dining room was the first challenge and Joy came up with a marvelous plan that gave us ample storage, spacious counters, and even a breakfast bar area perfect for two. Then, the construction crew got to work. Erick, the project manager, kept everything on track and was at the site almost daily. He kept us advised as to the daily schedule thru text if he wasn't at the house. Ryan, John, and Clint were superb craftsmen, each with their own specialty. The quality of all their work was excellent. We want to give a special shoutout to Erick over an issue that cropped up when we discovered that the appliance store where we had ordered our cooktop had neglected to order a critical part and that part was now discontinued. Erick started calling suppliers in the US and even Canada and eventually found the part in Oregon and ordered it. Crisis averted! Our new kitchen is now finished and it is both beautiful and functional. We are extremely pleased and are delighted to highly recommend Custom Kitchens.

Custom Kitchens did a complete "down to the studs" remodel of my kitchen. My entire experience from initial design through construction and project completion was wonderful. Chrysan worked with me to create a design that met all my requirements and greatly improved the workflow and feel of the space. She even found door pulls that go with my love of the steampunk look. It was truly a collaborative effort. Barney was the project manager for the construction phase. He did an excellent job of co-ordinating the subs and CK personnel. There was virtually no downtime once the project started (with the exception of the appliances which were delayed due to supply chain issues). Despite that, Barney was able to adjust the schedule to keep the project moving forward. I'd also like to note that CK has assembled a team of expert craftsmen, both subs and in-house. I was very impressed by their performance and expertise, especially the CK carpenters Ryan and Marvin. Whenever we encountered an obstacle, they always managed to come up with a viable solution. I've had over 35 years experience in the commercial lighting industry and have managed many projects. Custom Kitchens is one of the most competent and responsive firms that I've ever encountered. Bottom line: I LOVE my new kitchen! I highly recommend Custom Kitchens for your remodel project.

We had a very positive experience with Custom Kitchens. The project manager and the designer were collaborative and always pleasant to work with. They listened to us and made every effort to incorporate what we wanted. They walked us through the project, explaining each step as we moved along. Any questions we had were addressed immediately, and Barney, the project manager, was sensitive to our needs throughout. All subcontractors, too, were equally respectful, competent, and easy to work with. And we were very pleased with the final result--a beautifully designed new bathroom.

We must have chosen the worst time to fully remodel our kitchen and laundry room. With Covid raging and labor and supply chains stretched to their limits, Joy and Nader came through for us. Even with those challenges, we didn’t make it easy for them. From asking for pantry and spice cabinet customizations to squeezing every inch of storage space from all the nooks and crannies in the cabinetry design, at times we thought we were asking for too much. But, after working with our design team, Joy drew up and executed a beautiful, extremely detailed, functional kitchen and laundry room full of custom cabinets and unique, furniture like accompaniments. They listened to us, and worked closely with us on every little detail. With so many options available, they called on their extensive experience to point us in the right direction and then deliver as promised. Thank you, Joy for the design, Nader for the execution and all the great Custom Kitchens carpenters and support staff!

Once again Joy, Nader and team did a great job while we were away for the summer. They are the best, most organized and trustworthy contractors that we have ever used. This is the third project that we have used them for and they really are the best!