We approached Norm Tessier Cabinets because of their reputation online and their location near our house. Our kitchen was not in bad shape, but it was poorly designed with very limited counter space, a lot of very high-up cabinets, hardwood floors that had seen better days, and an island that was completely used up by a useless downdraft stovetop.
Their designer (Rachel) spent a lot of time talking with us about what we wanted to get out of the new kitchen and what (if anything) could be saved from the old one. I had a lot of ideas about what I wanted for appliances, and my Wife had her preferences for colors and materials. Between the three of us, we came to the conclusion that the best approach that only the refrigerator was going to be spared.
Their designer came up with several concept sketches, which we worked through, threw out, moved around and finally all came up with a concept we loved. Tile floors, marble countertops & backsplash, dark wood cabinets, modern design. Complex construction elements included building a walk-in pantry, closing up a doorway into the dining room (which wasn’t done correctly by the previous owners), as well as relocating the stove from the island to the wall (along with filling and sealing the downdraft vent) and adding it a roof vent with a remote blower. Their designer sent us down to the SubZero/Wolf Gallery in Costa Mesa as well as the Expressions Home Gallery in Irvine to look at appliances, and to Arizona Tile (as well as 3 others) for our Floor Tile & Countertops.
They started demolition on 2/28. Their crews moved furniture, cleared the area, plastic covered everything that wasn’t being demolished or removed. While moving it, Tessier’s crew found that our refrigerator had a large rusted ice flow down the back (which later was determined by its manufacturer to be a non-fixable leak).
Over the next nearly 3 months, Tessier’s crew worked just about every day (there were a few points where they had to pause for inspections, delivery delays, etc). Their crew foremen were very good about working with me on installing ‘special’ devices (I have a lot of WiFi Electrical Switches, lighting controls, pool controls, etc). Their work was as clean as could be expected with this much dirt, dust, and work.
Near the end of the project, we met with their team and went through a “knock list” of items that needed to be corrected. These were all dealt with rapidly and to our satisfaction. We only had one large change to be implemented, and that involved changing the size/shape of the refrigerator from a standard type to a SubZero Built-in model. They re-did the cabinetry above the refrigerator, reducing it in size but making for a perfect fit.
Everything Tessier did was noted and most things were scheduled and invoiced through Buildertrend.com. All of our selections and choices were noted there (with photos). That website gives a pretty nice way of seeing where you are in the project, how much you have yet to spend and what most of the elements are costing.
Only a few additional items were added to the project at our request. We had their crews also tile the floors, redo the crown moldings and repaint the adjoining family room, as well as repaint the wall in the dining room where the doorway had once stood. Tessier's crews handled these additional tasks for what I considered to be minimal cost and effort.
All in all, we were very happy with our choices and the workmanship and professionalism of Norm Tessier Cabinets. I'd use them again for any type of remodeling work I have.
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