Ruffner Remodeling and Repair, LLC

Ruffner remodeled the basement in our “vintage” (1935) Minneapolis home. We chose them based on their detailed and highly competitive bid as well as the reviews we read online. Mark Ruffner is a very hands-on contractor who not only oversees everything but also does some of the work himself. We didn’t want anything extravagant; we wanted a basement that looked fresh, inviting and exhibited quality workmanship. And that’s what we got. Mark’s team knew how to work with the quirks of an older home and came up with functional solutions that look great. The work took about a week longer than anticipated but came in on budget. Count us among the satisfied customers who would recommend Ruffner Remodeling.

Mark saved us from quite a pickle situation! We had signed a contract with a bad company that disappeared with our down payment (still working through that process); Mark was unable to meet our timeline so he didn’t waste our time. We were still not happy with new quotes we got so we asked him to give us a quote anyway and proposed to do the work bits by bits to try to fit with our timeline (baby coming). He went so much faster than we expected and he completed the work in the timeline we needed! Looks fabulous and well done! He even suggested other companies for some other aspects we needed done and they also worked out great! All in all, an happy ending to a rough start for our basement finishing project!

Mark Ruffner completed a beautiful full bath remodel in my 100 year old house. Mark, along with each subcontractor he selected, performed quality work. Both his cost and time estimates were spot on. Mark takes a practical, low pressure approach to design recommendations and choices. This was an all around positive experience, and I will definitely turn to Mark if future projects arise.

Mark and his team redid our existing bathroom and added a half bath to our home. He provided a very detailed quote and gave us his expertise when creating plans. The bathrooms turned out beautifully! They fit the house perfectly and meet all our functional needs. Mark and his team were excellent communicators during the process and helped answer all our questions as well as accommodated some changes we made during the process. The team was detail oriented and easy to work with. We absolutely recommend them!

Mark with Ruffner Remodeling was wonderful to work with. Redoing the bathroom in my St. Louis Park home was something I planned for a long time. I had quotes and in-home consultations with three different contractors. I was comfortable with Mark immediately. During the entire process he was upfront, straightforward, flexible and kind. The entire bathroom was gutted and redone with the exception of keeping the old tub. The window was also removed and a new (different size and spot) window was flawlessly installed. Mark gave detail to my exact hopes for the end look. It’s been about a year since the bathroom was completed and I couldn’t be more pleased. The fixtures, flooring, and tile all turned out exactly as I hoped. Mark (& Matt) were wonderful to work with and have in my home during the summer remodel, it’s definitely worth you time to consider Mark for your next project!

We were happy we chose Ruffner Remodeling for our bathroom redo. They helped us see a vision for our project, and they were responsive to our needs and concerns. The quality of their work was exceptional and at a very affordable price. I would recommend Ruffner Remodeling for your remodeling projects.

We needed a partial bathroom remodel to prepare a home for sale. We probably met with six contractors – most of whom never even bothered to provide an estimate. Mark provided an estimate, a realistic timeline for completion, and made suggestions that ultimately saved us money. Matt, who did most of the work, kept in regular communication throughout the project, was experienced, professional, and personable. The project finished on time and on budget.

Mark Ruffner was great to work with on our bathroom remodel. Having only one bathroom in our house, he was able to minimize bathroom down-time for us. Mark was respectful of our time and flexible with his time. He was able to address all of our health concerns regarding the demolition and materials used. The work done was very professional at a fair cost. We are very happy with our new bathroom.

We were immensely pleased with Mark and his crew, and the work they did was of extremely high quality. We needed a remodel of our bathroom in our 1930s south Minneapolis house, and they offered the best bid for what was clear to us would be the highest level of professional services available at our price point. We also were instantly set as ease by his professional but personable demeanor and general all-around nice-guy personality. Since we have only one bathroom in the house with three people (including a six-year old), we were concerned about the length of time it would take to complete the job, but Mark and his crew did everything possible to expedite the process without compromising quality -- including making sure we were without a toilet for only one day, which was quite a feat given the extent of the work being done. Mark had great suggestions for our needs and his team came up with consistently creative solutions. His choice of assisting tradespeople was top-notch -- not only did they do outstanding work, but we even enjoyed getting to know them as they worked because he clearly surrounds himself with decent people. He was always easily accessible and super responsive for answering the many questions that come along with this type of project. Finally, the end result was beautiful. The tiling job was exceptional, especially given the quirks of working with 80-year-old surrounding walls that have settled into all manner of non-plumb angles. He didn't stop until things were up to the highest level of quality and we were totally satisfied. We would, and likely will, work with Mark and his team again. He's a great guy who does great work.

Although the kitchen remodel took longer than we hoped, we were very satisfied with the outcome. The delays were beyond Mark's control and he attempted to address them and resolve them promptly. One was for a door that was defective and another was due to his usual plumber being overbooked. Some of our favorite things about working with Mark were his willingness to incorporate design ideas we had and be flexible about meeting us outside of usual business hours, on Saturdays, early mornings or evenings. We really wanted to use some barn wood from a grandparents' barn for shelving. He worked with a colleague of his to make metal brackets that would hold the heavier wood and the items we were hoping to display there. They were really beautiful, in contrast to the other more delicate design features. We loved the connection to our roots and how they made the space feel personal. Some of our favorite subcontractors that Mark worked with were the tile professionals and painters. They were not only very skilled in their craft, but also very personable and thoughtful about being in our space. We look forward to using Mark again, on perhaps a smaller project. :)

I've worked with Mark on several of his projects and have found him to be one of the best remodelers In the area. He communicates well, takes care of his customers, and provides for a great and product.

Mark helped us wrap up a never-ending bathroom remodel. He brought the expertise and right subcontractors to handle a glass block wall, tub refinishing and tile work, as well as some finishing trim work. Mark was a joy to work with as he is an excellent communicator. When he said something would be done it would be done. And in the very rare occurrence that something needed to be rescheduled he was very apologetic and gave us plenty of notice. We are super pleased with our experience and will definitely call on him again in the future should a need arise.