Winston Brown Remodeling

As a commercial contractor myself, I realize you cannot satisfy EVERY client, but our project did not go well with WB...never got past the preconstruction phase. Our project was a custom master bath/closest remodel. We wanted it done right and tried WB based on reviews. Their initial guesstimate seemed very high(based on site visit and long discussion about scope), but we wanted it done right. We paid $3,000 for preconstruction services. At this time, I specifically stated that I would require estimate detail. The process started great...nice ideas and nice to work with. A plan was agreed upon (that was close to initial concept) and then they updated the estimate. It was 60% higher than the initial estimate!! They could not explain well how or why, and would not/could not provide the detail I requested. I understand maybe up to a 25% increase, but not 60%. At this point we lost all confidence, and communication from WB started to break down. In fact, it was their lack of concern and effort to get the scope/budget back in line, and comments that they had never done some of what we were asking for that really bothered us. In the end, a partial loss of our deposit. We do have a plan out of this effort. If you choose to work with them, I would suggest putting your requests in writing (detailed estimate breakdown in my case), and/or not paying or signing anything until you agree on scope and price. For once in my life I tried the verbal trust approach, and it bit me.

We had to replace an old deck that ran across the whole back of our house and decided to have a patio with a pergola and a small deck off of our bedroom window. We also had new siding put on in several places and the house painted. We were very pleased with the work. Winston Brown was very helpful and professional. The work has improved the look and quality of our house tremendously, and we enjoy the outside space.

I had a laundry closet built on my main floor. Winston Brown recommended using my existing coat closet and then building a new coat closet next to it - all in my main hallway. The result was better than I could have imagined. My stacked laundry unit is so convenient, and my new coat closet is deep enough to hold my sweeper and ironing board, plus coats, boots, and shelves for iron, caps, and games.

Good job and very easy to work with. Even though I had to pick the items I wanted they went and picked them up. There were a few problems with a tile sticking but it was fixed the next day.

We used Winston-Brown to upgrade the entire house. From a new fireplace surround, the two bath upgrades, the kitchen re-do and to add on a bedroom and bath plus a three season room and a poured patio. They did a great job of communication, decorating support, staying on time, on budget and providing delightful team of people to work with each and every day.

We did a Master Bedroom and Bathroom remodel to prepare for being empty nesters. The result was nothing short of spectacular! The new deck off the Master Bedroom is a relaxing spot for morning coffee or a glass of wine and the new Calcutta marble in the Master Bathroom is a show stopper! Winston-Brown was wonderful to work with, courteous and on-time. The architectural renditions that were done prior to staring our project certainly helped us visualize the final product and eliminated the need to make changes which saved us time and money. We have already recommended them highly to all our friends.

I couldn't be happier with my new office. As a matter of fact, it's the talk of the town, having been written up--with lots of photos--in the Home section of the Topeka Capital-Journal.

We had a major renovation, walls were removed, sliding glass doors were relocated, and a staircase was opened. The planning process was done in detail so the project ran very smoothly and quickly. We have several pets and they went above and beyond to accommodate our needs. The workers were very professional and there was always someone there everyday working. Monica, their designer, took us step by step to choose our cabinets, flooring, paint, lighting, and countertops. My sister was so impressed with the entire process, that she also redid her home through Winston Brown. I absolutely LOVE my house!!

All site personnel were polite and professional . Workmanship was top notch. Daily communication from site manager (Dan) was helpful and very much appreciated.

The project started with a helpful and accurate estimate, they started on time with progress every day. The project was completed on time and on budget with an excellent cleanup. The workers were courteous and answered all our questions. We will use Winston Brown for our next project.

Professional employees. In hind sight I would have requested to keep the switch plate in the bathroom. Bart did an excellent job.

I could not be more satisfied with everything about my experience with Winston Brown Construction. We have hired them twice and the quality of work and professionalism everyone at the company displays is outstanding. Jake Brown came into our home and helped us with design ideas that we frankly would not have thought of and those ideas have transformed our kitchen into a showcase that we enjoy every day. Our first experience was in 2014 when we had our kitchen and master bedroom done. the project lasted over three months and there was never a day that someone wasn't working here. In addition to the great work that was done the guys cleaned up each day and made the whole remodel as painless as it could have been. This year we had our main bathroom redone and again the same great service. We would (and have) highly recommend Winston Brown to anyone thinking of having any type of construction done.

Winston Brown did a fantastic job on our custom deck. I absolutely love my new outdoor space. The crew was great to work with, very professional, friendly and they were able to finish up the project before swim season!

I hired Winston Brown to do a pretty extensive master bathroom re-model and walk-in closet addition. The bathroom size increased by approx. 3 times the original size and the closet was added into underutilized attic space. After meeting with Jake I immediately felt comfortable that Winston Brown had the capability of doing this project and doing it very well. All of the WB team that worked on my project were all very professional and very meticulous in doing things right and doing everything the way I wanted. When a couple of mistakes happened I was immediately assured that they would be fixed to my satisfaction and they were. I would hire WB in an instant for my next home project.

Winston Brown and crew did a great job. They remodeled our bathroom into something more usable and modern. We love it! The crew was very friendly and knowledgeable. They cleaned up every day and kept us notified as to the schedule.

Great professional staff! Very thorough in their work. Went above and beyond to make sure we were pleased with the finished project (and we are!).

We recently used Winston Brown Construction to update our basement. Their workmanship is fantastic and the various crew members utilized for our project were friendly and respectful. We previously used Winston Brown a few years ago on a more substantial remodel and were pleased to find that the quality of their work is just as high now as it was then. I know that I can trust Winston Brown to offer me alternatives to fit the price point for a given project,and to address any concerns that I may have before, during, and after the project is completed.

Winston Brown remodeled my basement and added a bathroom. The basement looks fantastic and any problems that we had were addressed immediately by the Forman. The Forman went above and beyond for us even when the project was complete. I absolutely love my new basement but feel Winston Brown is very pricey. The crew who did the work made it a good experience. They were all kind and patient as I made changes mid-project. The Office Manager was also very helpful and friendly. Jake Brown got the project started way ahead of schedule in an effort to get it done before my 1st grandchild arrived. I will forever appreciate that. My complaints are fairly minor. The Estimator told us that existing walls in the stairwell would be smoothed and freshened to match the new walls of the basement. I feel they could have done a much better job of that. There were a couple of poor decisions made such as cementing over the only floor drain (recently re-opened) and not properly leveling the floor where it slopes to the drain. Considering we added a bathroom, bedroom and sitting room and relocated the laundry room, I feel we got off easy with only a couple of minor issues. Overall, I'm very happy with the quality of work and the experience of working with Winston Brown Construction.

I love, love my bathroom. It took awhile to get started due to employee issues. Once they started, there was no stopping. Their employees was friendly and fun to work with. My cat even liked them...ha. The project manager was great. Everything went well until it was time to do the finish work. The employee that finished up was in a hurry to get the bathroom completed so he could leave the company to start his own business. I'm a nit picky person and had issues with some of his work. I called Winston Brown's office to complain. They were friendly and understanding. They would send someone out to fix my issues in a timely manner. They are now all corrected and I am very happy. I will be recommending them to my friends.

The entire Team/staff were amazing . We have had two occasions to work with Winston Brown and I am sold. I will not go any where else for these types of services. They are true professionals from start to finish.

My experience was very positive. They provided professional advice, were always on time and did a thorough job with finishing, being on time, and treated with respect and courtesy. I was provided with assistance on design and choosing bathroom fixtures, tile and paint color at no additional cost. I worked with Doug and found him to be very helpful and knowledgeable about my master bathroom remodel.

My wife & I had Winston Brown Construction to remodel our Back Porch, It was 14ftX10ft Screened in at the time. The ceiling was raised & Wayne's coating was used for the ceiling W/ a fan/light. Windows W/screens & matching door was used. Travertine was used on the concrete floor, Walls were replaced with new materials. The roof was leveled to match the house. A very good job was done, there were some problems but they wouldn't quit until all was well & good. It was for our 50th Wedding Anniversary for our selves. We highly Recommend Them.

Winston Brown exceeds consumer standards for excellence. Winston Brown is the construction "dream team!" While Winston Brown is largely perceived to be more expensive than other construction companies, our home project bid fell well within the price range of other bidders. WB Staff have an extensive knowledge of state of the art and innovative building materials. Project deadlines were met. Jake Brown is honesty personified. He respects his customers, suggests building materials within the building budget, and settles for nothing less than perfection. Staff work with precision and ensure that the project completed is outstanding. The company sets the bar high for quality construction and staff performance.

Winston Brown was wonderful to work with. They kept us informed of everything that was going on (good or bad) with the remodeling of three bathrooms. They were prompt, courteous and kept the dust and dirt to a minimum. We felt their prices were competitive. We would definitely use them again and recommend them highly.

We were very pleased with the excellent job they did on tearing off our existing deck and adding a four-season room to the back of our house. They provided expert workers who knew their craft. A site manager came by everyday to check on the progress. They provided a clean-up worker to haul off trash as needed. The workers were friendly and always accommodated our needs and worked around us.

We needed a company to remodel our bath and I decided to try Winston Brown. After their representative came out to meet us and see what we would like done, he sat down with us to explain how WB manages a job and what our choices were for the budget we had set. We decided this was a company we could work with and hired them for the job. We were very happy with the work done as they were prompt, courteous and perfectionists. Just what we were hoping for. We will definitely use WB again and recommend them to our friends.

Friendly and flexible. We had to make some changes as we went along and the employees worked with us on the adjustments--adding to the length of the porch, installing porch skirt and an additional light hookup, etc.

This is the ultimate professional company with skilled employees that are courteous, friendly, and hard working very impressed with their work my home was masterfully done I recommend them for your next remodeling job you will not be disappointed.