Kitchen Remodelers Near Murrieta

“My wife and I recently completed a full kitchen remodel with Preferred Kitchen and Bath (PK&B). As a commercial construction manager, I have high standards for project execution, and Julie Wu and her team met them. Design & Planning: We began with PK&B's Conceptual Design Service. For a $200 fee (which was credited back to our contract deposit), Julie provided a 3D rendering that perfectly captured our vision. Their showroom is excellent; being able to see and touch the materials firsthand ensured there were no surprises regarding the final look. Execution & Communication: PK&B handled the entire permitting process and stayed exactly on their 12-week construction schedule. The subcontractors were professional and respectful of our home. We especially appreciated Suzy Sparks, who provided weekly updates so we always knew what to expect for the following week. Integrity & Problem Solving: In the construction industry, challenges and mistakes are inevitable and how a contractor handles them speaks volumes about their integrity. We experienced two examples of this: Unforeseen Issues: During demolition, we discovered a pre-existing leak in an upstairs shower drain. We also requested that PK&B fix some pre-existing water damaged flooring in an adjacent room. In both cases, they acted quickly and the change orders were very fair and reasonably priced. Post-Construction Support: After completion, we noticed a mistake in the backsplash installation. I was very impressed with the speed at which PK&B coordinated the subcontractor’s return to resolve the issue, and it was completed to our total satisfaction. Value Add: While we knew appliances were not part of the initial proposal, Julie provided us with her builder’s discount at a local showroom, resulting in significant savings. The Verdict: PK&B balances design vision with disciplined project management and, most importantly, they stand behind their work. We are thrilled with our new kitchen and highly recommend them.”

“When we decided to remodel our kitchen and family room, we talked to representatives from 3 companies. John Willard was our 4th, and we knew immediately that he was the right person for the job. He had a vision to extend our cabinets to the ceiling that no one else suggested. He has passion, enthusiasm, and interest in every aspect of the job. He invited us to see one of his jobs in Newport Beach, and the owner happened to be home. I was very impressed when she said “ We love John!” That comment and looking at the quality of the work sealed the deal for us. In the family room, he suggested lighting in the beautiful cabinets on each side of the stone fireplace wall. He also suggesting lighting in the cupboards with beveled glass in the kitchen. What a nice touch! Everything about the installation went according to plan and to the design specifications. Any changes along the way were welcome and enhanced the project. His crew respects and works very hard for him. In summary, we highly recommend John Willard for any home project. He is talented, bright, personable and a great communicator. We are very pleased with his outstanding work and management of our project.”

“Great worker and work. Opened up our kitchen and made a new cubby for our fridge so it’s not so out in the open. Very happy with the service we were given highly recommend!”