Cleator Landscape Design
We don't have a design minimum, the range listed above is simply an average of the total completed project cost. Please call us to discuss your project in greater detail.
3D Rendering, Custom Fire Pits, Custom Water Features, Deck Design, Drafting, Drought Tolerant Landscaping, Garden Design, Gazebo Design & Construction, Hardscaping, Landscape Design, Landscape Plans, Patio Design, Pool Landscaping, Shed Design & Construction, Site Planning, Swimming Pool Design
Coronado, Hill Crest San Diego, La Jolla, Mission Hills San Diego, Mission Valley San Diego, Ocean Beach San Diego, Point Loma San Diego, San Diego, University City, Pacific Beach
Masters in Sustainable Landscape Design from The George Washington University Awarded “Top 25 Landscape Professionals in San Diego for 2016” by Expertise
I wanted to respond to your review to provide a more accurate representation of the situation. Particularly since you were not involved in any conversations or meetings, as I worked exclusively with your wife, I want to ensure the true story was shared.
Your wife found Cleator Landscape Design through our website, which outlines the services we offer, including a full landscape design plan and a conceptual sketch - as well as the specifics of what is included in each service and examples of both. Your wife selected the conceptual sketch offering, which is describe on the website as "...a 8 1/2″x11″ hand drawn sketch of the area showing a general layout of plant material and outdoor elements without precise measurements. This is typical not enough information for a contractor to work from, but can help show the hidden potential of your landscape."
In addition to this detail that is provided on the website, which your wife reviewed prior to contacting us, I also informed her in our initial phone conversation and onsite that conceptual sketches typically do not include dimensions, however as an added value I would provide loose approximations of quantity and dimensions of material. I also stated clearly during the meeting that we don't provide irrigation notes of any kind in conceptual sketches.
The difference between the conceptual sketch and the full landscape design plan is that all of that additional information is provided - exact quantities, plants, materials, dimensions, site analysis, lighting and irrigation notes, etc. That level of detail and work involved is the reason behind the price difference between the two offerings, and the reason why your conception sketch was provided at such a low price point.
When I provided the conceptual sketch, as outlined, discussed and agreed upon, I also offered to make any updates or revisions as requested, something your wife did not opt for. In fact, I was not made aware of any dissatisfaction with the sketch provided until the payment was reversed on your check. At that time, I reached out multiple times via phone and email to discuss the matter, offer to redesign the sketch at no cost, and make the situation right. I never received a response.
I can only assume that your dissatisfaction came from wanting a full landscape design at the cost of a conceptual sketch. I fully stand behind my work, and will own any role that I played in the confusion or misunderstanding, however I believe I made every attempt to rectify the situation and was met with no willingness to work together to do so.