Cross River Design, Inc.

After years of working with CrossRiver on landscaping projects and lawn care I’m sad to write this review. The design for my backyard fire pit was acceptable as drawn. It was discussed with the designer that I wanted it to fit four adirondack type chairs and a fire pit. Never did the designer ask me dimension of the chairs or fire pit. But it was Cross River I’ve trusted them for years. So when I was provided a drawing that looked like an ample fire pit with four chairs and a fire pit drawn into it I signed the contract. I trusted their work and designs as they always provided a good design and product. Sorry to say the fire pit is only 11’ by 11’. Too small to fit 4 chairs or a fire pit there was no exit and no way to get more than 1 foot from the fire. I asked them to stop work and extend the area to be functional as I paid 50k!! They refused unless I paid more money. I all of a sudden realized the company I knew and trusted was no longer. They only will make the fire pit bigger if I sign an unreasonable release that none of the job the plants the fences the quality of work will be guaranteed like it is in my original contract. I must release them from all liability snd guarantee of the entire job. What was always an elevated experience with Cross River is now reduced to lawyers letters. Make sure you ask for measurements and double triple check the plans. Pics below. For 50k I got tiny poor quality plants as well. Just not the same quality work as in the past.

Cross River Design installed a beautiful Leisure fiberglass pool at my house. It was complete with blue stone coping and looks amazing. From the very start, the representatives were very responsive and worked with me throughout the process. The communication was constant and answered all my questions and concerns. When we hit a snag in the installation, the crew was quick to correct it and come up with solutions. The crew was professional, hard working and meticulous. They always left the site clean and were a pleasure to talk to. They were courteous of any neighbor concerns and truly cared about my satisfaction. Cross River Design is truly a great company to work with and I highly recommend them for pool and hardscaping work.

The Cross River Team is incredibly talented. Creative, customer focused and a delight to work with. The design exceeded our expectations at all levels.

Cross River has designed and executed two jobs on our property. The first was a major project where we needed to completely redesign the backyard with replacement of a deck, installation of a pavilion and addressing a serious water flow problem. For such an undertaking, we needed a design which combined both aesthetic appeal and technical functionality. Cross River hit it out of the park on both counts! In fact, we intend to continue to make use of their skills for the entire front of the property.

From our first meeting with Tony, he and his team have been incredibly responsive and listened to our dreams for our property and turned them into great designs and flawlessly executed on them, including transforming an awkward wing wall into a beautiful wall/garden gate that gets compliments all the time. We have used them now on multiple projects, and have been extremely pleased with the outcomes.

We are writing to let you know how delighted we are with our new landscaping! We could not be happier. Cross River Design exceeded our expectations in every way. In addition to the end product (which is perfect), we are highly impressed with Cross River’s project management – from the initial design process to the final grass seeding. We are also impressed with the professionalism and craftsmanship of the Cross river team. Your construction crew also merits recognition. These men are true craftsmen – they obviously take great pride in their work and deliver high quality results. They spent a great deal of time on the “infrastructure”, painstakingly laying out the grading, drainage, and foundation for the landings and patio to assure the work matched specifications. The stonelayers carefully selected material to create a pleasing combination of color, size, and shape. The carpenters paid a great deal of attention to fit and finish. In addition, the men were punctual, courteous and neat. We enjoy this new outdoor living space daily and are confident your quality landscaping added significant and lasting value to our home. Sincerely, The Moore’s

Beautiful, quality workmanship is the result Cross River Designs Inc provides. Talent, intelligent approach and communication, reliability, creativity and trustworthiness defines Cross River Design, Inc. Plainly put, Cross River is incredibly wonderful at providing the highest quality work you need/want. Their staff thinks outside of the box for solutions that prove not only practical but ideal for your purposes. Completely trustworthy as well, my back door was unlocked the entirety of the time they were here working. (providing bathroom access as well as access to various functions in my home) I found Cross River after four (yes 4!) years of researching to find a company I could absolutely trust to do not only a beautiful job, but a job of highest quality and of reasonable cost. My goal; put in a pool and add terrace space connected to the house near the kitchen - making cooking outside convenient. Why four years? Because putting in a pool is a seasonal job and no company, prior to my discovery of Cross River, had provided a plan that dealt with both practical concerns properly (drainage for one), no other company had addressed the elevations of the property and provided options to address so to maximize the space and make it as lovely as possible. No other company - UNTIL Tony from Cross River Designs first came to meet me and discuss my project. Meeting with him was a joy and like no other meeting with any other company representative. Aspects I had not found in my research were revealed to me by Tony; in addition to his providing all of the (necessary!) analysis other companies never mentioned (let alone cost out in their estimates). The pool, terrace, landscaping, masonry - every bit is absolutely beautiful and perfectly practical. Cross River Designs Inc. is wonderful, I am ever thankful for their creation of an oasis now enjoyed by my family and friends.

We hired Cross River Design to plan and install a large project after purchasing a new home. The quality of hardscape installed by the builder was so poor that we had to replace all of it, including the front walks, entire rear patio, and part of the driveway. We also had terrible soil and the lawn was virtually all weeds. The entire lot was scraped and new soil, sod, and a sprinkler system was installed. We have also created and installed new planting beds both front and rear. Cross River owner Tony Berardo is a great guy who is very easy to work with, as are the crews who come do the work. The quality of work is very high and performed in a timely manner. I would recommend Cross River Design to anyone.

replaced front porch, looks beautiful, exceeded expectations. The architect was on sight everyday, workers were very knowledgeable and professional. Would use them again without question.

I am currently working with Cross River Design Inc. for a back yard renovation. The company is extremely professional. The plans we received were exactly what we were looking for . They listened to what we wanted and created a beautiful landscape design. Their employees are a pleasure to work with. We are currently in the middle of our project and so far everything they promised was delivered. the project should be completed by this summer and I will update my review with photos !!

Cross River and Tony Berardo did an excellent job. My project was relatively modest in relation to some of the photos and reviews presented, but I clearly received the same top quality service. The project consisted of replacing all the plantings that surround my house. Tony took the time to listen and understand what my issues were and what I wanted to accomplish. He then presented plans showing what he was proposing and took the time to explain them, showing pictures of what the plants were. But here is where the value of Tony and Cross River stand out: Tony saw well beyond what I could see. He did not simply respond to replacing plants, but responded to details such as bed size, soil quality, drainage issues, grading, exposure. These details made a signifiant difference in the final product. The plants he selected were plants I would never had thought of. They look great and accomplished what I wanted for color, texture, maintenance, and the overall look of my property. The installation team did an excellent job also. Always supervised and professional, they took care in what they did and were respectful of the surroundings, always leaving the site clean and safe. The quality of the products and materials used were top notch. This made a difference in the final product. I highly recommend them!

We have used Cross River for quite a few projects over the last 18 years. We built a new home in 1997 which required walkways and retaining walls and picket fence. This is in the rear of house but is the introductory entrance to the house The walkways are brick, dry laid on a stone compacted base. After all these years the walk is exactly as laid and only this last winter did we experience any slight heaving during the coldest period. When the thaw arrived everything settled right back in place. The courtyard enclosed by a stone stacked wall with picket fence as intrical part is completely stable and only painting of the cedar has been the maintenance regime. The house was built on the side of a hill which required a retaining wall to offer a level front yard. Cross River designed and built a curved stacked two level stone wall with a generator shed to dress and give some character rather than just an ordinary wall. I stands intact totally as build after 17 years. As far as timely production, They are extremely diligent and workmen like during design and construction. How long it took has been lost to time. After 17 years, many storms and normal wear and tear of the property, this year we decided it needed refreshing and we contracted with Tony to plant four large maples in the patio area and replace 15 evergreens flanking the driveway that were lost to Sandy. They also resurfaced our stone driveway (1/4 mile). They trenched piping and electrical to new standby generator. This required removing several courses of a brick patio they had laid 12-13 years ago (totally stable) and re-lay to original specification, completed timely and as expected with cooperation with the plumbing and electrical contractor as needed. We have relied on Tony Berardo for design and construction with complete confidence in him and his employees. The have always performed the many projects we awarded, professionally and in a timely manner.