About Us
LOTUS was founded in 2006, and has been providing exceptional service to its customers for more than 7 years.
We strive to meet our customers wide variety of requirements and expectations by using quality stone products and materials and providing personalized and thoughtful design concepts. Our unique interlock and landscape concepts allow for beauty, usefulness and enjoyment of any outdoor space – big or small.
We offer complimentary consultation and quotations to our customers, along with creative designs and site plans.
Our professional knowledge and expertise allows to confidently complete almost any interlocking and landscaping project.
From walkways to driveways, patios, pool decks, landscape planting, and decks – we look forward to making your dream project a reality!
Services Provided
Custom Fire Pits, Deck Design, Gazebo Design & Construction, Hardscaping, Landscape Design, Patio Design, Pool Landscaping, Shed Design & Construction
Areas Served
TORONTO, GTA
Credentials
2 Houzz Badges
Write a Review
6 Reviews for LOTUS
HU-271492140
Relationship
Client
LOTUS did a face lift to our drive way , fountain and walk away.
They did the renovation for our large deck also.
Alex and Irene are very professional.
The overall price was very good
We are very happy with the work and won’t hesitate to recommend LOTUS.
October 28, 2019
Richard Kelley
Relationship
Client
Extremely pleased with the new patio installed by Lotus. On time, on budget and in fact, the results were even better than expected. The site was left spotless. Couldn't be happier.
June 17, 2017
Kris Sharma
Relationship
Client
The team at Lotus was great to work with. Got the job done right the first time. Very knowledgeable people with hard working crew. Would definitely recommend them to anyone who is looking to get their landscaping work done.
June 10, 2017
Austin Barber
Relationship
Client
Surprisingly they exceeded my expectations. Most times work done doesn't meet expectations but they did and both are very "hands on" in ensuring everything is properly done by employees. Will certainly use them again next year for the back garden
August 27, 2016
Comment from LOTUS:
Thank you very much! We are delighted to hear that you are satisfied with the results, and will be honoured to work on your back yard next year!
natbookman
Relationship
Client
We used Lotus for a small job to fix the stone walkway at the front of our house. I was nervous that it wasn't going to be finished to what it looked like originally. Lotus finished the job in one day and exceeded all of my expectations. The walkway is perfect and they even included a water system into our planters -- all for a very reasonable price. We are thrilled with the job!
September 12, 2015
ejproxogij
Relationship
Client
Beware. Not just bad, DANGEROUS
Hired Lotus to do interlocking/landscaping/carpeting project in my backyard. Workmanship was insured by the company for two years. Despite it, repairs for poor job were denied. Had to pay $$ to other companies to have it fixed.
Project length was estimated to be two weeks. Instead it took six weeks = bad job. Crew was unexperienced and slow. Five people changed in a crew over duration of project.
Project included building of a pavilion structure covered with shingled roof. Few shingles came off the very next day after project completion (see picture 1). Called Lotus to have it fixed and was given no definite timeline as for when it will be done. Had to hire another company to have it fixed. Two month later half of the shingles were blown off (see picture 2). Shingles were not properly installed as indicated by the lack of nail holes on the portion of the shingle that was to be overlapped =bad job (see picture 3), i.e. until first strong wind shingles was holding on adhesive. Called Lotus to have it fixed and was denied with number of excuses.
Project included building of a stone fire pit finished with smooth concrete inside. At the very first use palm-sized piece of concrete blasted off taking couple of firing logs up in the air and out of the fire pit, scaring me and my small kids. Someone could have been seriously injured. Was likely caused by air pocket in the concrete = bad (and dangerous) job.
My lawn was destroyed during project completion. It was patch-up sodded by Lotus creating numerous areas of unleveled surface = bad job (see picture 4, all areas appearing bald had to be leveled and seeded). Again, I have small kids and the state the lawn was left in by Lotus created dangerous conditions. Had to pay another contractor to have it leveled.
Towards the end of a project and later on when contacting for problems fixes communication was very poor. My calls were not responded and returned, at the same time phone was picked up by the owners if I called from a different number.
Overall, had a very poor experience. Do not recommend.
November 25, 2014
Comment from LOTUS:
Dear Ola,
We apologize that you have found our performance below your expectations
in some areas.
Our company always strives to provide quality service at reasonable prices.
Your project consisted of building an outdoor kitchen with a covered gazeebo, a stone bench, and a walkway leading to the house. We anticipated to complete the project in about 2 weeks.
We began work by bringing our bobcat to prepare the base for the patio and walkway. It started raining heavily and work had to stop. We anticipated it would take about a day to dry up. However, we received a call from your husband asking to wait until the end of the week (4-5 days) for everything to dry up completely. So, we came back the following week only to find out that the water is still there because the ground is 95% clay. We brought a pump to pump out excess water from the base, and resumed work. We had to stop using the bobcat, as it was causing damage to the lawn because of all the rain and clay, and continued digging by hand. All of the aforementioned factors made its contribution to the time delay.
The walkway was originally supposed to be straight, but was changed to a curved design as per your request - more time.
The inside part of the roof of the pergola had to be changed as well once it was put in, as you have decided to change the design to the one you found on houzz.com - more time.
Different crew members - yes. We have general labour and skilled crew members, each performing their own tasks. Hence, once the base is dug out by general labourers, skilled professionals begin installing pavers.
Shingle flew off the roof - yes. There was a tornado warning, which knocked off trees and damaged power lines in the dufferin/keele/king area (the project was at bathurst/king, richmond hill). Hence, one shingle flying as a result of stong wind gusts is unforseen circumstances caused by weather, not poor workmaship. You were given a timeframe as to when we will come to repair it, but chose not to wait and hire another contractor to fix it.
Same with firepit - it was done properly, nothing left in the pit, and we are unaware of the material you were using to start the fire.
Grass - new grass was laid (approximately 2,000 sq.ft.) absolutely free, to repair the damage done by bobcat. Our contract did not mention new sod, and usually there is a price per square foot associated with new sod, but it was a complimentary gesture on our side.
It is very unfortunate that you felt negatively towards our company, as we have attempted to meet your expectations in every possible way without having to charge extra for everything that was added.
Sincerely,
LOTUS Team
We apologize that you have found our performance below your expectations
in some areas.
Our company always strives to provide quality service at reasonable prices.
Your project consisted of building an outdoor kitchen with a covered gazeebo, a stone bench, and a walkway leading to the house. We anticipated to complete the project in about 2 weeks.
We began work by bringing our bobcat to prepare the base for the patio and walkway. It started raining heavily and work had to stop. We anticipated it would take about a day to dry up. However, we received a call from your husband asking to wait until the end of the week (4-5 days) for everything to dry up completely. So, we came back the following week only to find out that the water is still there because the ground is 95% clay. We brought a pump to pump out excess water from the base, and resumed work. We had to stop using the bobcat, as it was causing damage to the lawn because of all the rain and clay, and continued digging by hand. All of the aforementioned factors made its contribution to the time delay.
The walkway was originally supposed to be straight, but was changed to a curved design as per your request - more time.
The inside part of the roof of the pergola had to be changed as well once it was put in, as you have decided to change the design to the one you found on houzz.com - more time.
Different crew members - yes. We have general labour and skilled crew members, each performing their own tasks. Hence, once the base is dug out by general labourers, skilled professionals begin installing pavers.
Shingle flew off the roof - yes. There was a tornado warning, which knocked off trees and damaged power lines in the dufferin/keele/king area (the project was at bathurst/king, richmond hill). Hence, one shingle flying as a result of stong wind gusts is unforseen circumstances caused by weather, not poor workmaship. You were given a timeframe as to when we will come to repair it, but chose not to wait and hire another contractor to fix it.
Same with firepit - it was done properly, nothing left in the pit, and we are unaware of the material you were using to start the fire.
Grass - new grass was laid (approximately 2,000 sq.ft.) absolutely free, to repair the damage done by bobcat. Our contract did not mention new sod, and usually there is a price per square foot associated with new sod, but it was a complimentary gesture on our side.
It is very unfortunate that you felt negatively towards our company, as we have attempted to meet your expectations in every possible way without having to charge extra for everything that was added.
Sincerely,
LOTUS Team
17 Ideabooks
1 Comment
Commented: What colour are thje Oaks Villanova pavers?This particular colour is called "champagne". There are also grey, beige and black colours.
May 17, 2017
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It has been an absolute pleasure working on your projects. Our team is delighted to hear that everything was to your satisfaction, and we look forward to working with you again in the future.
Team LOTUS