Sage Outdoor Designs
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In this case, the first that we knew something was wrong was when my office manager received a phone call late on Friday. She was off that Monday and returned the call on Tuesday. She apologized profusely. I did as well, later in the day when I was able to reach out to the customer. At that point, though, she was quite upset and emotional and my apologies were not what she wanted. I don't feel that any of the experience was typical for a Sage/customer relationship.