








Landscape East & West
About Us
Services Provided
Artificial Grass Installation, Custom Fire Pits, Custom Water Features, Deck Building, Drip Irrigation Installation, Drought Tolerant Landscaping, Dry Wells, Fence Installation, Garden Design, Hardscaping, Irrigation Repair, Irrigation System Installation, Landscape Construction, Landscape Lighting Installation, Landscape Maintenance, Outdoor Fireplace Construction, Outdoor Kitchen Construction, Outdoor Lighting Installation, Patio Construction, Paver Installation, Pergola Construction, Planting, Retaining Wall Construction, Sprinkler System Installation, Trellis Construction
Areas Served
Beaver Creek, Boring, Clackamas, Damascus, Eagle Creek, Estacada, Happy Valley, Johnson City, Lake Oswego, Lents, Marylhurst, Maywood Park, Milwaukie, Oak Grove, Oatfield, Oregon City, Portland, Stafford, Sunnyside, West Linn, Beaverton, Hillsboro, Tigard, Tualatin, Camas
Awards
Oregon Landscape Contractors Association (OLCA): 2019 Residential Installation - $75,000 - $150,000 *2nd Place 2019 Residential Design/Build - $75,000 - $150,000 *1st Place 2019 Residential Design/Build - $35,000 - $75,000 *1st Place Safety Excellence AwardsBest of Houzz 2013 & 2014
Category
Business Details
Business Name
Landscape East & West
Phone Number
(503) 743-0591
Website
Address
15601 SE 90th Ave
Clackamas, OR 97015
Typical Job Cost
$20,000 - 200,000
License Number
LCB: 8697 CCB: 181577
Followers
I am pleased to offer an exemplary recommendation to Landscape East and West. I met with Julie Williams to talk through the plan to figure the functionality as well as the aesthetic appeal of a driveway extension.Read Full Review
55 Reviews for Landscape East & West

Thank you for taking the time to leave such a wonderful review. I'm so pleased that you are enjoying the additional space we created. The entire team enjoyed working with you - thank you for choosing to work with us!
Warm regards,
Julie

We started your system up on June 7. At that time, we replaced 1 head and 5 spray nozzles with water saving MP rotating nozzles to improve coverage with your old system for a cost of approximately $40. We had a no charge follow up visit from the same technician a couple days later to makes some additional adjustments. You later notified us that you preferred the original nozzles. A different tech returned to make those replacements in August, again at no charge. In October, we returned to winterize your system per the contract. I'm sorry to hear that you felt you had a bad experience with us. The newer water saving nozzles apply water differently that the older nozzles.

Thanks for your kind words about David. It is a joy to have him as part of the Landscape East & West team. I'm glad that David took good care of you and your irrigation system.
Steve

Julie

Julie

Steve

Thank you very much for taking the time to write this review it was great working with you. I’m so happy to hear that you’re happy with the finished enhancements and hope you’ll continue enjoying the use of your new outdoor areas for year to come.
Please keep me in mind if we can assist with any future projects.
Best,
Lee


Steve



Thank you so much for this 5-star review. We really appreciate you being such a great customer and helping us to share the word about us. Please remember the I'm always here for you anytime you need further information or are interested in talking about new projects.
Thanks again,
Lee


It was a pleasure working with you again and thank you for the interesting project. Solving these challenging design puzzles is always fun and I’m so happy you’re enjoying the finished product. Take care,
Bjorn

Thanks for your kind words and your trust in us to work on your project and the referrals to your family members. It is always a pleasure to work with you. Enjoy your new outdoor space.
Lee

Thanks for your comments. We understand that you have specific needs and wants with your landscape that we been unable to successfully accommodate recently. We have standard times of the year when we cut back grasses, hydrangeas, and other plants that clearly don't align with your expectations. We are sorry that we were unable to meet your specific needs. I have attached a few photos of your front yard from last week. I wish you the best with your new landscape company.




It was a true pleasure working with you on your landscape project. The entire team enjoyed working at your home to improve your landscape environment. It took great coordination with the designer, client, and installation team and we were pleased it went so smoothly. I am sure you will enjoy it for years to come as it matures into greater beauty.
Thank you,
Brandon

Thank you very much for your great review and for taking the time to share your experience with Landscape East & West. Your feedback means a great deal to all of us. You and Marci were a pleasure to work with - I am so happy to hear that you are enjoying your space and look forward to seeing your garden as it matures.
Warmly,
Julie

Thank you!
Brandon

Thank you for your wonderful review, I appreciate it greatly. I thoroughly enjoyed the entire process with you and Jamie. I realize that projects of this kind often take time to develop into the perfect design and am thrilled to be able to assist in that development. It is wonderful to see that you and the family are utilizing the landscape to its fullest. I am truly looking forward to the installation of the next phase this fall!
Sincerely,
Brandon







Thanks so very much for sharing your experience with the online world. We enjoyed transforming your landscape and are thrilled that you’re enjoying the space! This is the reaction we strive for with all of our clients. I love the evening snow shot as well! Thanks again.
Bjorn

Let me start by thanking you for taking the time to share your experience with Landscape East and West. It was a delight to work with you and your contractor to create the outdoor oasis we envisioned. I look forward to hearing how your clients enjoy the new entry to your business. I also look forward to visiting in the future to see how the space improves over time as your plantings mature in their new home. I would like to add how much I appreciate the prompt and clear communication between you, your contractor, and myself. When having multiple contractors working at the same time it can become difficult to work around each other. In this case we were able to coordinate with ease and ensure we worked efficiently. All in all, a great project to be a part of and hope to continue a working relationship for years to come.
Thanks for your business,

Thank you so much for taking the time to write such a lovely review! It means a lot to us (Sam, Gilberto, Jamie and myself) to hear that you are pleased with everything. It was a pleasure working with both you and Cliff, and I look forward to seeing the garden's progress as it grows. I hope that you have many years of enjoyment from your new outdoor retreat!
Warm regards,
Julie

Thank you for the wonderful review. I am very pleased with the landscape we created for you, it takes careful collaboration between client, design and installation. We all work very hard to ensure our clients expectations are met and hopefully surpassed. It was a pleasure working with you and Robert and greatly appreciate the business and opportunity to beautify your home.I look forward to any future projects you may be considering. Your review means a great deal to me personally as well as to Landscape East and West.
Sincerely,
Brandon

I greatly appreciate you taking the time to share your experience throughout the course of your backyard renovation. The entire company, from top to bottom, strives to provide this exact experience for each of our clients. It is incredibly rewarding to hear your feedback and appreciation. I feel very fortunate to have had the opportunity to work with you to transform your yard into a more livable and enjoyable space.
Thanks,
Bryan Backman




Thank you very much for taking the time to review our services. As you may know reviews not only allow others to get an idea of what kind of company we are they also give us feedback to either improve on or let our employees know that they're doing well.
I'll be looking forward to meeting with a few of your neighbors.
Best regards,
Lee
Landscape East & West

I appreciate you taking the time to share your experience with us. It was an amazing transformation to watch take place. We do a great deal of planning prior to a project starting to ensure it runs smooth from beginning to end. We also count on having a good partnership with the client as the project progresses to assist us with the important decisions as you did. You played a big role in helping us make this an enjoyable installation, so thank you! I look forward to seeing your new design in the years to come as it continues to mature and grow.
Thanks much,
Bryan

I truly appreciate your acknowledgement of our hard work on your project. It is an art to set boulders at the size we installed on your project, all the while making it look natural. It was a pleasure to work with you and James (Garden Stories) on this project. It is a fun experience when you have the client, designer, project manager, sales representative, and crew to work together with such ease. I look forward to watching your landscape mature around your properties slopes.
Thanks again,
Bryan Backman

I understand you are upset with how Bryan handled your inquiry. I saw your post on Yelp and Houzz. There isn't much at this point that I can do to make things right for you other than to apologize for the experience you had with him. This is not typical of Bryan and I think if you read the many other reviews on Houzz, you will find that Bryan receives many positive reviews. That said, clearly something didn't go right with our interaction. I had a conversation with Bryan and asked him to reach out to apologize. He meets with a lot of clients and perhaps he got your project and interaction confused with another. Either way, I stressed the importance of setting clear expectations and meeting his commitments. I would have been happy to step in and assign a different sales representative had you reached out earlier to discuss your concerns. I wish you well with your project and I hope you find a contractor that can satisfy your needs.
Regards,
Steve





I can’t tell how much we appreciate you sharing your experience with Landscape East and West. It was a wonderfully smooth process to work with you and Doug every step of the way. Being able to share your kind words with Kirk, Heberth and team makes all the hard work worth it. I too look forward to working with you on any project big or small down the road. I hope you and the residence continue to enjoy the new walls and landscape as the plantings mature and grow.
Best Wishes,
Bryan

Thank you for the awesome review, We work hard to meet and even beat expectations and it's not always easy. We’re very happy to hear we hit the mark for you and look forward to hearing from you in the future.
Best regards,
Lee
Landscape East & West

I can understand your frustration on this project from a couple years ago. The project did not get bid or installed in a manner that I'm happy with either. Our management of the project at the time was poor and it took a lot longer than it should have. We made some changes organizationally to address those issues from recurring. However, at the end of the project, I did get involved to resolve open items and completed the project to your satisfaction or I thought we did. I was not aware of any remaining substandard work and if notified, I would am more than willing to repair or redo under warranty at no cost to you. That offer stood at the end of the project and you were not charged for the subsequent times we visited your property to address warranty issues that you brought to our attention. As I said before, I am sorry about the poor experience you had with us. If I could do it all over again now, I'm sure it would be a more positive outcome. If you have further concerns with the quality of work, please give me a call and I'm happy to arrange to get those items corrected.
Steve

Bryan



Bryan

Let me start by thanking you for sharing your experience more than a year after the work was performed. Drainage is one of those things in landscaping that you don’t know for sure you got what you paid for until it survives a few seasons. It’s apparent that you’re a person that pays a great deal of attention to your landscape and enjoy your outdoor living space. I’m glad that I was able to provide you with a solution to your drainage issue. P.S. can’t wait to see your putting green.
Thanks again,
Bryan


I sincerely appreciate you taking the time to share your experience with our company. The transformation in your backyard was fun to see come to life. I think with your new landscape, patio, and custom fencing you had done came together perfectly. It should be an enjoyable outdoor space for the summer. I have great ideas for your front yard and look forward to the opportunity to work with you again.
Thank you,
Bryan

The feeling is mutual. From start to finish you were great to work with. I am also glad that I was able to have good communication with your other contractors so that we could work together on solving your drainage problem. It is important to Landscape East and West and myself to ensure that everything functions properly while staying conscientious of the aesthetics to provide you with the best end result. I look forward to working with you down the road.
Much thanks,
Bryan

Let me start by thanking you for your business. I spoke with Spencer (foreman) today for our post project review and asked if he would like me to pass along a message. His response “ The Swanson project was a very gratifying project to be involved in”, he also added “the kindness that the Swanson family displayed made all the hard work worth it.” I would have to agree 100%. It’s my hope that we get the privilege to do more work with you both in the years to come.
Much thanks,
Bryan.



Bryan

Thank you so much for the wonderful review. Working with you was an absolute privilege. I am very glad that the Landscape East and West team and myself were able to develop a landscape that will bring you lasting joy each time you enjoy your outdoor living space. I look forward to being able to be a part of watching your backyard garden grow in the years to come.
Bryan


Bryan

Thank you for taking the time to post a review of Landscape East and West. Our team is always trying to create the best possible experience for our clients. I’m happy and appreciative to hear you had (and continue to have) positive feedback for us. I hope you continue to enjoy the comforts of your new garden.
Lee




Thank you for taking the time to post this review and mentioning Mac. You're right he's one of a kind and a great guy. The team here at Landscape East & West is always happy to hear such great feedback and we appreciate it very much. Please enjoy your new space and I'll see you in the spring.
Best regards,
Lee

Thanks for the kind comment. I'm happy that Dave is taking good care of you. Thanks for your business over the past several years. We will see you in the spring.
Steve

Thanks for the review and the trust you put in us to take care of your irrigation system. I'll pass your comments along to Dave, your irrigation technician. We'll see you in the spring for the start-ups.
Steve

Thank you for the opportunity to service your account all these years. I appreciate your comments and will pass the review along to David. We'll be back in the spring.
Steve

I understand your concern about buried electrical extension cord. It is unfortunate that we damaged it during the construction work and we are sorry it happened. We did offer a credit to you on the final invoice for the cost of the cord, but you refused telling us you utilized another cord you had. As a licensed contractor, we are not legally allowed to use or install an extension cord for a water feature or lighting, nor is it code to do so. The only option would be to run an approved outlet closer to your water feature. I am happy to coordinate a licensed electrical contractor to assist you in that process and bring your pond up to code. As far as the work scope, my sales manager has followed up with you on two occasions to apologize for the cut cord. We are not aware nor have we been made aware of the work performed being inconsistent with the scope of work on the contract. Our sales person did have a follow-up visit to re-grade an area that didn't have the proper slope, but that was quickly resolved. If you still feel that is not the case, please give me a call and I will be happy to fulfill any work included in the proposal that was not completed.
Steve Stewart - Owner 503.256.5302 ext 113






Take care,
Bjorn

1 Ideabook
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64 Comments