Lou Penning Landscapes Inc.
68 Coombs Street, Suite D11
Napa, CA 94559
Artificial Grass Installation, Brush Clearing, Concrete Construction, Custom Bocce Ball Courts, Custom Fire Pits, Custom Water Features, Drip Irrigation Installation, Drought Tolerant Landscaping, Edible Gardens, Excavating, Fence Installation, Garden Design, Hardscaping, Hedge Trimming, In-Ground Trampolines, Irrigation System Installation, Landscape Construction, Landscape Drainage System Installation, Landscape Lighting Installation, Landscape Maintenance, Lawn Aeration, Lawn Care, Lawn Mowing, Lawn Seeding, Lawn Treatment & Fertilization, Mulching, Organic Gardens, Outdoor Fireplace Construction, Outdoor Kitchen Construction, Outdoor Lighting Installation, Patio Construction, Paver Installation, Pergola Construction, Planting, Pond Construction, Pool Landscaping, Retaining Wall Construction, Rototilling, Sod Installation, Sprinkler System Installation, Stamped Concrete, Tree Planting, Tree Pruning, Tree Removal, Trellis Construction, Wood Fence Installation
Napa, Sonoma, Yountville
CLCA, Irrigation Association, Bay Friendly Coalition, Napa Chamber of Commerce, Awards from CLCA: Best Landscape Maintenance Entry for a large residence Statewide. First place for medium residence in 2013. Awards of recognition for landscape maintenance 2004, 2011, and 2012.
We presented a design that named the plants, irrigation lines and other features. You OK’d the work and signed a contract. I felt that we had a good working relationship and positive exchanges throughout. I am really sorry that you felt it was not what you wanted. Now days with Google it is easier to look up plants, then we had to rely on descriptions and drawings and limited pictures. We communicated with you by writing everything down so that there would be no misunderstanding of what we were going to do.
Water systems and plants need regular maintenance. Irrigation systems need to be turned on and inspected and controllers need to be adjusted at least monthly. A little bit of maintenance can save a lot of trouble when the temperatures climb. Low maintenance plants and yards still need regular attention, just less than a lawn with mowing, fertilizing and high water use.
I am really sorry that you had a bad experience but it could have been avoided had we received a phone call expressing your concerns earlier in the process. We would have been happy to come over and give a look, adjustment or consultation any time after the installation.