About Us
We are passionate about helping home and business owners alike enhance their personalized landscape experience. Striving for excellence in all aspects of outdoor living from turf management, to landscape installations, to lawn & garden maintenance, pest & disease control, and design is our goal. We have got you covered!
As a homeowner, sharing my perfect outdoor experience with my family is a priority. With eleven years as a lawn maintenance and garden supervisor with Kelley Design, Inc., in Tulsa, Oklahoma, I am passionate about creating the complete outdoor atmosphere.
As the creator of MP Landscape and Outdoor Management, I strive to help you create the “perfect” outdoor ambience to suit your specific wants and needs, as well as provide a level of personalized detail uncommon in the lawn and gardening services provided today.
Services Provided
Arbor Design and Construction, Custom Fire Pits, Custom Water Features, Deck Repair, Drought Tolerant Landscaping, Fence Installation, Hardscaping, Irrigation Repair, Irrigation System Installation, Landscape Construction, Landscape Drainage System Installation, Landscape Lighting Installation, Landscape Maintenance, Lawn Care, Masonry, Mulching, Outdoor Fireplace Construction, Outdoor Kitchen Construction, Outdoor Lighting Installation, Patio Construction, Pergola Construction, Landscape Design, 3D Graphic Design Planning
Areas Served
Dallas, Fate, Heath, Mesquite, Rockwall, Rowlett, Royse City, Terrell, Highland Park, Plano, Allen, McKinney
Category
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Business Details
Business Name
MP Landscape and Outdoor Management, Inc.
Phone Number
(469) 642-9409
Website
Address
201 Laurence Drive
Suite 101
Heath, TX 75032
Typical Job Cost
$1,500 - 100,000
Followers
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Credentials
Contact MP Landscape and Outdoor Management, Inc.
(A.) You chose not to have our company (or any company that we're aware of) perform lawn care maintenance on your new sod. Most, if not all, sod when not treated with weed-control and regular mowing, etc... will develop weeds from either the sod, the ground it's planted in, or the wind blowing it in from areas surrounding your lawn. We are sorry that your lawn ended up with weeds, but we did try to get you on our maintenance schedule each week to ensure that your sod received the best care.
(B.) Regarding the plants that didn't perform well: You sat down with our company and chose the Sky-Pencil Hollies for the bed (which are the only plants in the landscape that didn't do well). Normally, we recommend or discourage plants to our clients, because we know which ones will perform well in the area and which ones won't. Since the Sky Pencil Hollies were plants that we haven't used in the area before, the outcome of their performance was unknown and we disclosed that to you when you chose them. Once you notified us that the Hollies weren't doing well, we did come out and attempt to adjust the irrigation to provide them with more water to see if that helped, but it did not. We're sorry that your preferred plants didn't do as well as we all hoped. As we discussed with you, this is not the right time of year to replace plants and you are on our schedule to receive replacement plants in the Fall (most likely October, weather dependent).
(C.) Regarding the uneven sod and the low irrigation heads: We do apologize that it happened and we take full responsibility for it. We just want it to be clear, that MP Landscape did come out (within two weeks of you bringing it to our attention) and adjusted the irrigation heads and relaid the sod more evenly.
(D.) Regarding your communication with the owner, Matt, we're not sure which email(s) or phone call(s) he hasn't responded to, but we do know that he has reached out to you in the last month where he again explained the situation with the plants. We know that he advised you that waiting until Fall is the best course of action regarding their replacement. As frustrating as it is to have to wait, we will not come out in the heat of summer to replace the Sky Pencil Hollies, knowing that the replacements will die or perform extremely poorly, only to have to replace them again in the Fall.
We are so sorry that waiting until later this year is distressing for you, and we hope that when we replace the Hollies, that you will be happy with the outcome. We appreciate your business. Thanks for your review.