Custom Fire Pit Companies in Raleigh

“Very detailed company loved working with them Everyone else wanted to sub it out and they built it in house which was much better”

“Maureen was very helpful and came by to do a walkthrough of the property the same day I contacted her. Maureen took he time and answered all of my questions and made recommendations. The following week, the crew showed up on time, confirmed the work to be completed and completed everything in a very professional manner and ensure I was satisfied and all my questions were answered prior to departing.”

“In short, Arthur and the J&A team are everything you hope they will be; honest, dependable, customer-oriented, hard-working, reasonably priced, and an expert at their trade. We were planning to have a pool installed in our backyard, and wanted a great outdoor space (patio, outdoor kitchen, and firepit) to go along with it. We contacted Arthur at the very beginning of the process due to his great online reviews. Arthur responded almost immediately with an incredibly friendly and educational email letting us know we were not ready for his company yet, and even though there was no personal benefit to him, he took the time to lead us to the right people to help us get started. He recommended a great landscape designer, and we were off to the races. Before work started, Arthur came in and walked us through every detail of the project; answering every question, pointing out concerns that we didn't realize we should have yet, and walking us through how he would address those potential issues & concerns. His team started, and you could immediately see that every single team member took their job seriously and had the skills and expertise to do that job well. They were professional, courteous, and prompt. Anytime we saw any concern or issue, the team immediately addressed it without question. And at least 2-3 times per week, Arthur was onsite checking all the work, answering our questions, etc.... During the project, we had a number of issues with our other contractors (pool, electrical, and gas), and in every case, Arthur went above and beyond to help rectify the issue even if it had nothing to do with his team. He dug the trench and removed bushes which were unexpectedly needed for the gas line work. He would speak to the Town of Cary inspectors about other people's work and what was required. His words: "Our job is to make this perfect, and we can't do that if we don't ensure the other contractors are doing their job". The other contractors even went out of their way to tell me how great they were to work with. There were also numerous delays that impacted his work (some supply chain, some completely my fault), and in each case, he was professional, understanding, and immediately worked with us to figure out how to mitigate the delay and help us complete our project on time. There was never one complaint. In the end, Arthur and his team completed the project on time and on budget even with delays, supply chain issues, price changes, etc... that were outside their control. For part of the job, the materials literally doubled in price between his quote and starting work, and he still honored his quote. It was the little things that truly set the team apart. They worked hard every day... no one sitting around... everyone had a job, knew how to do it, and worked hard to accomp”