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Business Details
Business Name
Classic Light Design
Website
Address
1765 E. Nine Mile Rd.
Pensacola, FL 32514
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1 Review for Classic Light Design
Crescent Orleans
Average rating: 1 out of 5 stars
Stay away from this company at all costs.
{ and don't be fooled by their professional looking website }
We ordered lights that were 'in stock' on August 10, 2013, we had intermittent email communication and they finally promised a tracking # on September 4th. We never received lights until mid November (which they drop shipped from 'Hi-Lite Manufacturing'). At this point we had already purchased lights elsewhere to satisfy our electrical requirement for our city inspection on our renovation.
Long story short, we have no where to ship them back to since 'Hi-Lite Manufacturing' does not want us to ship them to them and CLASSIC Light has several addresses and it has been impossible to contact them. We have called them no less than 10 times and they have never returned our phone calls. We have sent numerous emails with no response and have tried their 'CHAT" feature several times and they are never available.
After filing a dispute with our credit card company, they have since double charged us to an amount over $2,000.
This is the worst customer service we have ever experienced online thus far and we spend $20,000+ on online shopping annually.
November 26, 2013Last modified:January 6, 2014
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