Norburn Lighting has been Vancouver’s authority on lighting for over 40 years. We are Vancouver’s leading home lighting retailer and for us, lighting not only illuminates a space – it is also a beautiful, decorative design element. Lighting influences the way we feel, the way we work, the way we live. So for us, lighting is about helping our customer’s lives brighter. Our reputation as Canada’s authority on lighting comes from our commitment to providing our customers the most illuminating in store experience. Norburn Lighting employees are known for technical knowledge, listening, problem solving and customer service skills. Investing in employees is key to instilling best customer service practices and retaining key employees. Every sales staff member is a certified American Lighting Association Lighting Specialist.
Winner 2012 Lighting Showroom of the Year, Winner 2013 Lighting Showroom of the Year, Finalist 2013 International Retail Showroom of the Year; Member of the American Lighting Association
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4 Reviews for Norburn Lighting and Bath
Beverley A. Richards Interior Designs
As a Designer, I always need to find specific fixtures for my different projects. The staff never cease to amaze me. They seem to know every catalogue by memory and easily help me source the perfect solution for each job. They patiently work with me and my clients to pull entire homes together in a short amount of time. They stock many fixtures if I need something fast. They are a delight to work with. The service is great. They stand behind what they sell and I can't say enough good things about having Norburn as part of my team. Thank you NORBURN!!
In reno'ing our townhome, Norburn was very professional and knowledgeable, providing lots of great advice on how best to swap out the original "builders special" lighting with upgraded and updated lighting. Great at educating the customer on common mistakes about lighting. Appreciated all their help.
When I purchased my new home I was looking for some new lights and a chandelier. I spoke to a number of different lighting stores and found the representatives at Norburn Lighting to be very helpful. They helped me choose the perfect piece that complimented my house and it was exactly what I was looking for! I will be going back when I need to complete my renovations.
We hired Norburn to completely renovate the lighting in a three bedroom townhouse. Pros: good selection of lighting Good reputation Established business Cons: our lighting designer left Norburn near the completion of our project which left lots of loose ends. Follow up on returning items not used wasn't ideal. Our electrician had no experience with rail lighting. We were given his name by Norburn's lighting designer. He completely ignored direct orders from me and left us with a drywalling mess ($300 to repair patches). In addition, it took much longer to complete because he kept making errors. Attempts to remedy this situation were not satisfactory. We went through two managers at Norburn before resolving the issue. We found out 2 years later that the transformer was not installed correctly and almost had a fire. The burned out module was replaced by the lighting manufacturer and Norburn paid a small portion of the repair bill. I highly recommend utilizing an electrician hired privately that has experience with your project.