SH Movers

I contracted with this company in May 2023. My worst experience ever with any company. They picked up my belongings on May 18, 2023, and I was told it would be delivered on May 22, 2023. I called on May 23, asking about the delivery. I was told they have up to two weeks to deliver my belongings. The person was very rude and sent me an email concerning the two weeks delivery policy. I was very upset because I was told I would have my items on that Monday. My items were delivered on June 1, 2023. I was very upset. I incurred over $500 in daily living expenses because I moved over 1000 miles. I didn't have the necessary items to function everyday living. We also had to purchase unnecessary items and clothes. When things were finally delivered. I had to pay an additional 1500 because they said where I live in an area that didn't allow a tractor-trailer on my street. They said they had to get two box trucks. And additional movers because i had a lot of items. They used 2 guys and the same single box truck to deliver ALL my items. They made two trips. I called the guy and told him this. I asked him why is he charging me 1500 when there were only 2 guys, and they used the same truck. I reiterated what he said about 2 trucks and additional drivers. He was very sarcastic. The price was increased four times from the initial 4k to 7k than an additional 7k and 1500 the day of the delivery. This company is SCAM, and it was listed 5 stars on goggle. I'm disgusted and very angry. I paid over 15k to have my belongings moved. Several items were either broken, scratched, or stolen. I've only shown a few things. This company is a brokerage company which I didn't know. They get your money and charge double the price. They subcontract their workout and don't tell their customers. I called the company to tell them all the things that were stolen or broken. They referred me to a 3rd party. I was given an email in that email, and it stated to keep the items that were in the packaging. I threw them out, not knowing their poilcy prior to seeing the policy. I was stated you can be denied if you don't have the package it was wrapped in, etc. They don't tell you this prior to contracted.

They increased our price two and a half times compared to the estimate AFTER loading our things on the truck. We had to pay because we had to move on that day. The driver promised that it will be delivered on one date, but apparently, this is the date from when you have to wait 7-21 days for delivery. Without furniture with small kids, it was a challenge to live in an empty apartment. If you call their phone they say something like “Sorry our office was affected by covid 19 and all our limited staff is busy with other customers, the best way to contact us is over email”. There is no call waiting for estimates, or offer to call you back, they send you right to the voice mail. And no matter when and how many times you call it’s the same result. One time I tried the extension putting my finger in the air and got to some real person, but then he transferred me back to the broker, who told me that I need to contact SH Movers for those problems. So it’s a closed circle.. if any problems and you’ll have lots of those with them for sure there is no way to get hold of them to solve it. So scammy. They disassemble furniture and do not assemble it back along with losing screws. They have lost a few other our items and they were trying to give us some furniture which wasn’t ours. So scammy and unprofessional.

I was really satisfied with the moving service I received. The movers were prompt, friendly, and efficient. Great rates as well! 5 stars!

King and Ballard were on time and provided excellent service! I would not hesitate to have them assist me with a move in the future!

My moving experience was professional and efficient. SH Movers moving crew were all experienced, pleasant, and helpful. I highly recommend this company and its team of experts.

Your boys did a lovely job for us this weekend. On Monday, the Post Move team was also helpful, as they tended to every client request and surpassed my expectations to move and handle everything Luca threw their way. Thank you for all the help.

Zachary , Shelton were great! Friendly, professional, and careful with home and belongings. They also cleaned up before they left. Highly recommend them and would be happy to have their services again.

My loading crew of Axton and Sincere were professional, polite, pleasant, and punctual. They were a pleasure to work with. I am moving out of my 8th house. Some of my other moving experiences were not nearly so good. I appreciate a job well done!

The driver and his wife did a fantastic job communicating with us and helping pack and unload. They made it much less stressful!

Easy to use, good service, and very reliable with good communication. I would use them again and would recommend them too.

Can't say highly enough about these guys. They didn't stop until the move was made. Every box and piece of furniture showed up safe and sound. They are all a gem to work with, and I am happy I hired them. Recommended!

They were not on time. They were early! Fantastic since the move was in the hot month of July! I hope never to move again, lol. But if I do, I will call them again! Thanks.