About Us
Services Provided
Bathroom Plumbing, Bathroom Remodeling, Bathtub Installation, Bathtub Repair, Drain Cleaning, Drain Services, Emergency Plumbing, Faucet Installation, Faucet Repair, Frozen Pipe Repair, Garbage Disposal Installation, Garbage Disposal Repair, Hydro Jetting, Kitchen Plumbing, Plumbing Inspection, Plumbing Repair, Sauna Installation, Sewer Cleaning, Sewer Line Repair, Sump Pump Installation, Sump Pump Repair, Tankless Water Heater Installation, Tankless Water Heater Repair, Toilet Installation, Toilet Repair, Trenchless Sewer Repair, Water Heater Installation, Water Heater Repair, Water Leak Detection, Water Line Installation, Water Main Installation, Water Main Repair, Water Removal, Water Softener Installation, Water Softener Repair, Water Testing, Water Treatment System Installation, Water Well Repair, Well Pump Installation
Areas Served
Alsip, Blue Island, Chicago Heights, Chicago Ridge, Country Club Hills, Crestwood, Evergreen Park, Flossmoor, Frankfort, Frankfort Square, Hazel Crest, Hickory Hills, Homer Glen, Homewood, Joliet, Lemont, Lockport, Markham, Matteson, Merrionette Park, Midlothian, Mokena, New Lenox, Oak Forest, Oak Lawn, Olympia Fields, Orland Hills, Orland Park, Palos Heights, Palos Hills, Palos Park, Posen, Robbins, Tinley Park
Awards
2018 Top 75 Best Plumbing Blog in US 2018 Best Plumber in Tinley Park 2017 Best Plumber in Tinley Park 2016 Expertise Best Plumber in Chicago Land Area 2015 Best Plumber in Tinley Park 2015 Best Plumber in the Chicagoland Area 2014 Best Tinley Park Plumber 2014 Best Plumber in the Chicagoland Area
Business Details
Business Name
KEVIN SZABO JR PLUMBING
Phone Number
(708) 845-7922
Address
Tinley Park, IL 60477
Typical Job Cost
$10,000 - 50,000
License Number
058-197013
We went over all the information, recorded phone calls, invoices, and notes from our plumbers.
You called us out for a sewer problem on 6/26/2024, our guys came and rodded it out. We gave you estimates per your request, on a 40 gallon water heater installation, sump pump replacement, battery backup system, removal of garbage disposal, basket strainer installation, 2 p-traps installation, and to create an accessible clean out under your sink. Invoice was signed at the bottom.
You called us on 4th of July, early in the morning around 1AM. Dispatch returned your phone call at 7AM. We informed you that, our plumber on call were only doing emergency calls, we explained if it was an emergency to give us a call back.
Your partner called us on Friday, July 5th to schedule to have one of our plumbers come back out. When our plumber arrived, you/partner, stated that you had another company out there rodding it out. Our plumber recommended that we camera the line, which was scheduled for Monday, July 8th, 2024.
On Monday, July 8th, 2024, our plumber came out and cameraed (video line inspected the line) the line. Upon diagnoses, our plumber saw and notified you the line was broken leaving the house. We gave you an estimate for the repairs that needed to be done. Our plumber also noticed and notified you, that your ground water sump pump is tied into your sewer line, which is what caused so much damage when your sewer line was backed up.
Your ground water pump is not allowed to tie into your sewer for exactly this reason, is it illegal.
We notified you in writing and in person, the repairs that needed to be done.
The invoice was signed and acknowledged by you every time we were out there.
It is unfortunate what you are dealing with, but unfortunately, we are not at fault.
We can provide you with every invoice to show you that our plumbers were out there, and did provide you with a solution to the problem. We were responsive and communicated with you along the way.
When purchasing a home, it is your responsibility to have the home inspected, so you wouldn’t have to deal with issues like this. We understand your frustration, we wish you the best of luck.
If you have any questions, please email us at kevinszabojrplumbing@yahoo.com Thank you.