Pond Construction Companies in Rollingwood

“Robert was able to view my property and visualize a natural hill country pool and then made the project a true winner. We now have a small Hamilton Pool in our backyard. The limestone work and details make this a one of a kind pool and a spectacular showcase. Robert met our budget and deadline and was a joy to work with. People who see our pool are amazed at the natural beauty and workmanship that has gone into this pool. I would highly recommend Southwest Custom Pools.”

“We started our pool and spa this summer and it was finished in early October, just in time for a few weeks of swimming. We chose Austin Water Designs because their price was competitive with other providers and the pool designer was professional, accommodating, and followed up with us. He didn’t pressure us to make a decision, but stayed in touch on a regular basis. And when the pool was complete, he stopped by with a goody basket full of pool toys. Our permitting process took a while due to some issues with the original permitting of our house and we were delayed about 6 weeks. Once we got started, Austin Water Designs moved swiftly and things progressed at a steady pace and we saw improvement each week. We didn’t have a regular project manager on the project for the first six week or so. Because of this, we weren’t clear on exactly where we were in the process and if we were on track to finish on schedule or not. About half way through, we had a project manager assigned to the job and he kept us informed every step of the way. The project manager was professional in his communication and seemed genuinely interested in making our project a success. He was new to the field, coming over from home construction, and he was learning the industry on the job. He told us this up front and it didn’t cause a problem with our project, he just couldn’t answer a lot of our questions right away. About 9 weeks into the project it was clear that we were not going to finish the project on the original schedule. The weather was partly to blame as we had about 2 weeks of solid rain around the time we should have been wrapping up. We continued to see progress though, and the project manager kept us informed. However, it’s probably true that the original designer over promised on the timeline by a few weeks. Our pool is beautiful and we’re thrilled with the results. The “pool school” was very helpful and we were thoroughly instructed on how to control every aspect of the pool and how to keep it in top shape. We realized during training that we couldn’t control our bubbler with the remote and Austin Water Designs quickly remedied that situation by installing a missing part. We also had a warranty issue after the fact and Austin Water Designs installed an extra blower for the spa at no additional charge. We are very happy with the results of the project and with Austin Water Designs ability to deliver nearly everything they promised. We would have appreciated a more realistic estimate on the timeline in the beginning, and maybe one or two check-ins from the owner of the company. These were minor issues though and I would highly recommend Austin Water Designs.”

“Luckily, I found these guys last year. Steve is easy to work with and gives prompt quotes. Derek's work is clean. He is always on time. He'll comeback on same day if he is needed. My pool is crystal clear and perfect temperature 8 months a year.”

“I can't tell you how happy I am with POOL LUX not just with the pool they built, but the entire process working with them and their crews. This was not my first build--after the last one, I seriously dreaded doing another one. But from the initial meeting, the design process, and breaking ground--it just went smoothly. It seemed like every day there was something happening, and if there wasn't--they were communicating why and telling me when they would be out. They navigated bad weather, inspections and had my family swimming in seven weeks.”