Natural Swimming Pool Builders in Charlotte

A&S has been a wonderful partner from design to filling my pool with water. Geoff V. continues to provide support through pool school and is available to answer questions. This is the continued relationship that A&S has built its name on.

The Charlotte Pool Company team was great. They helped me with ideas, planning, and they executed as well as I’ve seen in the industry. They were responsive and gave me all the resources to make timely decisions which kept them on schedule. Great experience all around!

We couldn’t be happier with our experience working with Pelican Pools and Design here in Cornelius. From start to finish, the team went above and beyond to make sure every issue we faced was handled with care and professionalism. A special thanks to Theresa and Claudia, who were simply outstanding. They provided exceptional customer service every step of the way, addressing our concerns quickly and thoroughly while always treating us with the utmost respect. Their knowledge, responsiveness, and genuine commitment to helping us made a stressful situation so much easier to navigate. It’s rare these days to find a company that blends expertise with such a high level of customer care, and Pelican Pools and Design has done just that. We truly appreciate all the support we received and highly recommend them to anyone looking for quality work backed by a team that truly cares about their clients.

We hired Daily View Pools to resurface our swimming pool, as well as replace tile and coping. From the beginning, the team was very quick to respond to phone calls and emails, and visited our home multiple times to talk about options and look at samples. The team who showed up to work was very hard working, and always cleaned up after themselves. Everyone on staff was very friendly and easy to reach. Overall, we are very happy with the way our pool turned out, and the staff that worked to complete the job. I would hire them again!

I waited over a month after our pool completion to write my reviews because I wanted to make sure I covered everything. Building a pool is stressful and a HUGE decision. I hope our review helps others. Overall, we are happy with our decision to go with True North and they did a great job building our pool. It is beautiful and was complete in under 4 months from dig date! BUT the process was not without hiccups and it was A LOT to take on. The biggest issue we had was communication and the “orientation” to our pool. If I could do it over again I would say research, research, research! I wish we would have known more about the equipment, process, and how it all works when it is done. We chose a salt water custom free form pool with a spa attached. There was a lot we did not know before making that decision and it was not presented in the sales meeting. Jim and Tami were amazing and any time that we had an issue, they were there. Jim came out and resolved all of our problems and literally has been on call 24 hours for us. Even now, we are able to call him anytime. Scott (our sales guy) and Mike (company manager) are there at the start and with the selling of the pool but then quickly disappeared. To date, neither of them have actually seen the final product. Great guys but definitely not the go to people to get stuff done or help the process along. During the process, the crews that were on site were respectful and worked hard. There are several different crews they work with and NONE of them warn you before showing up. Some mornings people were out there at 7am and needed us to move cars but we had no idea they were coming. Our yard was a disaster for the four months that it was under construction. We were quoted a 8-10 week completion from dig date and it took about 12 weeks to complete. I will say that was much quicker than any of our neighbors. The materials and stone caused delays and issues but in the end it all came together nicely. Highly recommend going to the actual stone yard and picking your pallets of stone in person. We were not thrilled with the electrician and had issues there. We ended up having our own come out just to make sure we were doing the right thing in hooking up the equipment. Our largest construction issue came in with the pebble installation. To this day the pebble is VERY spotty and we do not feel it was mixed properly. It really was a rushed job and we had to have them come back out just to clean it off stuff (we had a blue waterfall) and to even it out on the tile line. Lastly, our final pain point came with the pool company that does the orientation after the pool is complete. We really did not get an “orientation” on how to use the equipment or deal with the pool chemistry. Someone just came out and threw in some chemicals and was like we will be back in a couple weeks. We ultimately had to research online about how to use everything. In the end, we recommend True North.