HOUSE TRANSFORMERS INC

The best value for your buck. They provided timely service at an amazing rate. I loved dealing them from the beginning would definitely recommend to others.

HORRIBLE Project Management Here are the highlights of our painful experience: - A 1 week front porch/portico project, that took 6.5 weeks to complete - Hostile employees (2 of the 3 project managers we dealt with were not welcome on our property by the time we finally finished) - No progress and only sporadic contact for an entire MONTH, we thought they had actually abandoned the project - Texts and phone calls went unanswered for entire weeks at a time - They repeatedly refused to bring us examples of stone, so we were forced us to drive over an hour away to an industrial stone supplier - We agreed on the overall dimensions of our new porch/portico (Length, Width, Height) - 2 of the 3 dimensions were off by over half a foot at completion - We were promised a rendering or graphical design, which we never received - After days of no contact, they would abruptly call to tell us (not ask us) that a crew would be showing up the next day (sometimes on a weekend) . . . no one would show, and no one would call or text to tell us why or what to expect next - After exceeding their own timeline by over 5 weeks, they repeatedly demanded payment within a week - They blamed the project delay on a change in stone by us. This change was driven by them only showing us pictures of stone and not any real examples (they did show us one example, but their stone supplier said it was not suitable for our application). We went to the stone supplier ourselves and were able to make a new, and final, stone selection within 10 minutes of actually getting to see the stone in person. We communicated that selection to them that day (a Monday). 4.5 weeks later the project was finally finished. In those 4.5 weeks, their guys only spent 2.5 days of actual hands on work in completing the project, meaning the rest of the time was wasted by the product managers in "getting supplies", "coordination" or "scheduling" - Additionally, when we took the unwanted first set of stone back to their supplier, the supplier said the stone looked like it was old or had been recycled from another project In our opinion, there was absolutely no reason for this project to take so long. If there really were insurmountable obstacles that were impossible to overcome and drove this extended timeline, we might have been able to understand if there had been ANY real effort on their part to communicate those problems to us and to give us some realistic expectations. Would NOT Recommend

Russell and Alejandro was great! Thenew roof and siding makes my house look way more modern. Their guys did an awesome job and were professional. Their was one miscommunication, but it was resolved immediately! They worked with my insurance to keep the cost in a reasonable budget. I would high recommend them for any exterior contracting.

The HTI team was great! They helped me out with the insurance process from start to finish after a few branches poked holes in our roof. They explained the insurance process thoroughly and were even able to help me on some water stains we had inside of the house. The crews did an amazing job. They were extremely friendly and did a great job cleaning everything, even cleaned my gutters! They were able to get a brand new roof put on within a single day. I really appreciate these guys; they did a great job. Would definitely recommend!