IKO Roofing

I would strongly recommend not using this manufacturer for their shingles. I had their Renaissance 25 Year shingles installed in 2002, 14 years ago. I noticed about 3 years ago that some of the shingles were loosing the granular finish and the ends were beginning to curl. Pictures attached are from July 2015; they are worse looking this year. I contacted Sears Home service (did the installation) about this and they told me that their warranty was only good for 5 years and that I needed to go thru the manufacturer. When I contacted IKO customer service, that's when the fun began. I had to fill out one of their claims forms which involved not only taking about a dozen pictures but having to climb onto the roof and remove two sections on the problem shingles. There is no way I have skill set to to this. I was told that they would pay me $150 if I submitted an invoice from a handy person to do it. I asked what happens to the area where the 2 samples are removed. I was told to install new shingles. But apparently the style installed is not made anymore (wonder why). And then I'm told that whatever compensation I would get would be prorated base on the price I paid in 2002, which the customer service person "could not calculate at this time". And, i found out after some research, there is a class-action lawsuit against IKO regarding these shingles. Am I going to jump thru the hoops their customer service what me to in order to get some pittance of a refund . . . probably not. Would I buy IKO shingles again? Never. Would I recommend IKO shingles? Absolutely NOT !

IKO is really one of the best in it's industry. They compete well with the other competitors and have been constantly growing and staying up on the top of the line products. They provide a wide option of shingles and their product is reliable, long-lasting, and durable. We are proud to work with IKO and to install such a great product on our work sites. We highly recommend them as a company and are proud to work alongside them.

As a professional in the industry, I highly recommend at least consider IKO. Other leading brands are shorting you on product. You will find only a couple of manufacturers that are actually selling you a square when you buy a square! IKO definitely packages a square in the bundles you buy from them. If you are finding yourself short on your coverages it is more than likely the product you are using. When I discovered why I was coming up short on each project I immediately switched to IKO.